Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
awful
on March 27, 2019
Posted by: karma
from san francisco, ca
Gender:Female
all the pictures i hung with these strips fell in few hours
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 1, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Avoid at all cost
on July 21, 2019
Posted by: shay32
from New Jersey
Gender:Female
This does not do what Command promises and it will end up costing you more in the long run. I placed these birds on my wall on 5/16/19 and on 5/23/19 the 1st 1 fell and shattered. No serious damage to the wall at that point and only a small ding to my floor where it fell and broke. On 7/20/19 another 1 fell, this time it damaged the wall and it will cost me more to repair the damage wall. I followed the instruction on the package exactly before attaching. Just save yourself the time, energy, and money this will cost you in the long run.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 23, 2019
Hello - We are sorry to hear of the trouble. We would appreciate the opportunity to further discuss your application and use of these Command Products. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
Did Not Work!
on November 13, 2020
Posted by: AW09
from Texas
Gender:Female
Bought this twice, both times were failures. The maximum weight that it claims to be able to hold is false advertisement! Very annoyed that it didn’t work, overall a waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, November 16, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Picture fell less than 12 hours later
on December 7, 2020
Posted by: Lilly98
I just hung my picture up last night with 2 pairs of these strips. The picture weighs exactly 3 lbs and the box says 2 strips should manage up to 8 lbs. I can assure you that is not the case. The picture fell in the middle of the night and *somehow* didn't break. Now it won't stick again and go back up. Please do yourself a favor and avoid at all costs.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 7, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Didn't stay
on January 8, 2021
Posted by: Robinm
from Illinois
Gender:Female
Absolutely disappointed. Helped a friend who had a mirror hang this. Stayed up almost 3 hrs, then fell to ground shattering and wrecked frame
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 11, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Heartbroken Result...
on June 1, 2021
Posted by: MicheleM
from Corpus Christi, TX
Gender:Female
I bought the large capacity (up to 16 lbs) picture hanging Command Strips. I attempted to hang a framed Navaho sand art piece I purchased more than 20 years ago...a piece purchased on a trip with my Mother who has since passed away. I removed the picture hanging hardware, cleaned the area correctly and waited an hour to allow the adhesive to bond strongly to the wall. After hanging my piece... which was above my front door... about an hour later I was in my kitchen and heard a loud crash and glass shattering. Much to my dismay, my art had fallen off the wall and crashed onto the floor. Thankfully, the frame didn't break... but the glass shattered...everywhere...even into the living room! The art itself doesn't appear to be damaged... but it's no longer protected as it should be and the cost of having the glass replaced isn't cheap.
I've used Command Strips for years and had no issues. But after the
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, June 3, 2021
Thank you for taking the time to leave your review. We are sorry to hear of the trouble you are experiencing. We do not expect the product to be as described. Please connect with our team, to gather more information at 1-800-934-7355 Monday - Friday 8:00am-4:30pm CT and reference this #24108190. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
HORRIBLE DO NOT BUY
on February 2, 2022
Posted by: Emily12355
from SC
Gender:Female
I bought these command strips to use to decorate my home office. I hung 3 frames on my wall and even weighed them before using to make sure they were within the 16lb limit. They were 12lbs. I followed the instructions to a T! Not even 2 hours after hanging them up one of them has fallen and the glass has now broke. I am furious! These frames were not cheap and I use command products all the time and thought I could trust these. NOPE. I do not recommend and will no longer purchase command.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, February 4, 2022
Hello, thank you for posting your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #30320870. Thanks again, and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Do not recommend
on December 16, 2024
Posted by: Do not recommend
Command strip damaged my wall and peeled the paint off
Response from command.comBy 3M Care Team, December 18, 2024
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Written by a customer while visiting command.com