Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
5
COMMAND IS THE (WO) MAN!!
on April 3, 2017
Posted by: ac123456
from Chicago
Gender:Female
DIY always looks so easy but somehow when I try; my experience is never as easy as the video or the info provided makes it seem.
I am so happy with these product. It was super easy and my home looks great. My friend even used them to place curtains that she doesn't want moved.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Command Strips
on January 7, 2017
Posted by: lborovicka
from Vernon, CT
Gender:Female
I have used command strips for many pictures in my home. The weight of the pictures varies from light canvas squares to heavy wood. All are hanging safely, and I have a heavy collage frame that I occasionally take down to change the pictures. I simply separate the two strips carefully, change the pictures and snap back on. Remember, you must follow the directions on the package. Clean the wall, and the surface of the picture where you will place the stickers, with alcohol, let it dry thoroughly, attach the strips to picture, measure and attach strips to wall, and let the strips on the wall sit and adhere for an hour before hanging the picture. This method is foolproof. The only time a picture fell was when I did not clean the wall with alcohol first. Hope this helps those that are struggling. Be patient and follow the steps.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Horrible
on January 23, 2016
Posted by: Dhicks
from Fort Riley, KS, United States
Gender:Female
We live in a historic house on an army post so I didn't want to put nail holes in the walls. We bought the Velcro command strips instead. It did not hold our photo, and left the adhesive stuck to the wall pulling off part of the wall with one of the strips. Cannot remove adhesive. Tried everything!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 26, 2016
Thank you for taking the time to leave your review. Please know when damages occur our team is available to help M-F 8am-5pm CT at 1.800.934.7355. We will be sending you a direct e-mail offering assistance. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
on May 21, 2017
Posted by: Deanna
from Cooper City, FL, United States
Gender:Female
I have tried multiple times to use these to avoid holes in walls since I have been instructed not to put holes in them. Each time I am disappointed, I have spent so much money and now my stuff is breaking. I have weighed my things to make sure they are not too heavy, it doesn't matter, they don't even last a few hours. I have had pictures fall and a small metal rack fall twice now and the last time it broke, I can't even get to my picture because it is behind the tv. Empty walls it is. Be aware this stuff is a rip off, not worth the paper and packaging it is in.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 22, 2017
We're unsure why you have run into trouble when weight limits and instructions are followed and we'd ask you please connect with our team at 1.800.934.7355 M-F 8am-5pm CT. We can gather some additional information and try to understand why this is happening. Thank you for leaving your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Keep trying - you'll get it right some day
on March 15, 2016
Posted by: mahar
from Castleton-on-Hudson, NY, United States
Gender:Female
We thought we hit the jackpot. Hung 2 canvas wrapped print photos. We used your 16lb strips to be sure. They were less than a pound each. The smaller one fell so we put it back up only to discover the sticky stuff was gone. We were glad it wasn't a glass frame. Maybe you should put an expiration date for the glue.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, March 21, 2016
Thank you for taking the time to leave your review. We are sorry to hear of your experience and we would not have expected these to lack adhesion or to fail. Please know we will be sending you a direct e-mail offering assistance. For any customer who is having trouble or has questions please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
So disappointed.
on April 12, 2016
Posted by: Skylarf
from Stayner, ON, Canada
Gender:Female
I used the strips to hang my grandchildren's initials on the wall. I am moving but could only get one letter off the wall without damaging the wall. Two of the letters ripped the wall board & I now have 3 letters stuck on so tight I can't get them off. I will try getting dental floss behind them to release them but I still have a wall to fix. I am more than a little annoyed.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, April 20, 2016
We're sorry to hear of the trouble you have experienced and have forwarded your information to our team in Canada. We would not expect the damage you described. For customers in the US please call 1.800.934.7355 M-F 8am-5pm CT for assistance. Thanks for reaching out, and they'll be in touch soon.
Written by a customer while visiting command.com
Customer Rating
1
I want my money back!
on June 20, 2016
Posted by: Hazel
from Lakewood, NJ
Gender:Female
I used these in my new home while deciding where to permanently hang them...most of them fell, and one of them torn the paint and plaster...very disappointed!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 22, 2016
That is disappointing and without further information we are unsure why this happened. Please know we will be sending you a direct e-mail to assist. For any customer having trouble with our products we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. We can gather some information and assist. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
5
Great stickiness!
on September 27, 2016
Posted by: jzesty
from East Windsor, CT, United States
Gender:Female
I have been buying these strips for the past three years. While at college, they held things so great and even now, I still use them. They are great sticking to walls even in humidity as well!
I would recommend this to a friend!
Written by a customer while visiting command.com