Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
on December 11, 2015
Posted by: Becky Fossen
from wisconsin
Gender:Female
I was so excited to try this product and it completely disappointed me. After 4 days my picture fell off the wall and the frame broke. I followed the directions on the package and everything.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 16, 2015
That is disappointing and unexpected. Anytime there are damages we would ask customers call our customer service team for assistance at 1.800.934.7355 M-F 8am-5pm CT. They can gather some information and assist. Please know we will be sending you a direct e-mail with our contact information hoping to hear from you soon. Thank you for leaving your review.
Written by a customer while visiting command.com
Customer Rating
5
Trustworthy
on February 5, 2016
Posted by: Marie 65
from St. Louis, MO, United States
Gender:Female
I have used Command products for several years. My husband thinks I'm nuts, but he also likes not having to fill nail holes when he paints. I have 6 pictures, ranging from large to small, over our bed, and in 2 years not even the smallest one has fallen off.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
4
Can't find information
on May 11, 2016
Posted by: Jkbrit
from Virginia
Gender:Female
My husband has hung a wall decor, but it's crooked, it's driving me crazy. I can't find any assistance on.whether I can pull the art work from the wall to adjust slightly without having to buy the whole set again...
Written by a customer while visiting command.com
Customer Rating
1
Command Strips
on July 23, 2016
Posted by: unhappy16
from Harrodsburg, KY, USA
Gender:Female
I'm very disappointed with the Command Large Picture Hanging Strips. They do not work!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 25, 2016
Thank you for taking the time to leave your review. We are unsure what didn't work based on your review but we'd like to assist. Please know we will be sending you a direct e-mail. For any customer having product issues we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT so we can assist.
Written by a customer while visiting command.com
Customer Rating
1
Do not use!
on July 30, 2016
Posted by: Hundo
from Illinois, United States
The directions say the hold up to 5 pounds and I used them for 1 or 2 pound photos. they fell off the wall in a month. All of them came down at various times. Just use a nail
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 3, 2016
Thank you for taking the time to leave your review. Each set of strips is able to hold up to 4 lbs and you can use up to 4 sets of strips for a max weight of 16 lbs. Please know we will be sending you a direct e-mail offering assistance and for any customer who experiences trouble we would suggest contacting our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks again!
Written by a customer while visiting command.com
Customer Rating
5
Love them!
on August 19, 2016
Posted by: Kdawn
from North Carolina, United States
Gender:Female
Not sure what the other reviewers' situations were, but I love Command Strips. I finally read the instructions a while back and realized you must prepare surface - I take cotton ball with a little alcohol on it. Wipe the wall. Let dry. Apply strips. Wait few min, may BE longer then hang the object. Works GREAT for me! :-)
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Failed to hold paper blinds up.
on September 1, 2016
Posted by: Twin Mom
from Missoula, MT, United States
Gender:Female
I bought these to put up paper blackout blinds in my twins nursery. Went in this morning and blinds were laying over baby's face in crib. Couldn't have lasted more than 8 hours.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
Thank you for taking the time to leave your review. We're sorry to hear of your experience and we'll be sending you a direct e-mail offering help. Our large picture hanging strips are intended to be used to hold picture and frames between 4 and 16 pounds to your wall surface. Each set of strips holds up to 4 lbs and you can use up to 4 sets. If you used the strips to hang the blinds down from, that may be why the failure occurred. Thanks for leaving your review and please keep an eye out for our e-mail.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
Thank you for taking the time to leave your review. We're sorry to hear of your experience and we'll be sending you a direct e-mail offering help. Our large picture hanging strips are intended to be used to hold picture and frames between 4 and 16 pounds to your wall surface. Each set of strips holds up to 4 lbs and you can use up to 4 sets. If you used the strips to hang the blinds down from them that may be why the failure occurred. Thanks for leaving your review and please keep an eye out for our e-mail.
Written by a customer while visiting command.com
Customer Rating
1
Does Not Work
on December 17, 2016
Posted by: luv27
from N. Bethesda, MD
Gender:Female
A couple of weeks ago, I purchased multiple packages of the picture hanging strips and hooks for use in my new home. However, my paintings fell off of the wall as soon as I placed them on the wall. Needless to say, since they did not work for me, I will not be recommending them to anyone else.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 19, 2016
We absolutely would not expect that and we'd like the opportunity to assist. For any customer how experiences damage we'd ask you please reach out to our team at 1.800.934.7355 M-F 8am-5pm CT so our team can gather some additional info and tell you how we can help. Thank you for taking the time to leave your review, and we look forward to your call.
Written by a customer while visiting command.com