Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
5
great support!
on June 30, 2017
Posted by: hedduh
from Tallahassee, FL, United States
Gender:Female
worked great on all my frames and wall hangings in my room !
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
3
Great concept but always easy to use
on March 31, 2018
Posted by: MBana
from Dubai, UAE
Gender:Female
This is a great concept and so far and for the pictures I have managed to hang on the wall it's great but out of each of the 4 packs of 6 strips i purchased, in each pack I have lost 2/3 strips due to the backing strips ripping the sticky part off with them or leaving a paper layer behind or it been so stuck on that I cant remove it at all, so have been unable to use nearly half of the pack therefore this is making it a very costly exercise.
Written by a customer while visiting command.com
Customer Rating
1
Very disappointed!
on September 27, 2018
Posted by: mlcooper24
from Ferrum, VA
Gender:Female
[This review was collected as part of a promotion.] I bought 4 packs of the large picture hangers, and went on to hang some new decor and it looked great to start with and few days later a picture fell off the wall and broke the glass. Then couple more days another one fell off the staircase wall in the middle of the night waking me up and denting my rail. I wanted this to work so bad maybe I got a bad batch but spending 30+ dollars and frames broke not sure about trying again.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, September 27, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
very disappointed!
on October 5, 2018
Posted by: willie0824
from florida
Gender:Female
we recently bought a new home asnd i didn't wasnd to start our with holes in the walls so i bought your strips for picture hanging. to my dismay i hung a display case with collector spoons with your strips. to make sure it held i actually put 3 strips on it even though it said one would be sufficient. well it held for a couple of weeks not suddenly it fell off the wall, pulling away paint and plaster, fell hitting a window sill and broke the corner off it, the case came apart and spoons were everywhere. I will never trust your product again. I have to repair my wall, window sill and case.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 9, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Used to be great...
on April 10, 2019
Posted by: jennyfromct
from New Haven, CT
Having lived exclusively in rentals for the past several years, I have loved used Command strips and hooks since they are easily removable when moving out. However, in the past year or so, both the picture hanging strips and hook styles I've purchased have failed. Lightweight frames and lightly utilized hooks have both fallen off walls not long after application. The adhesive is much weaker than it used to be - so much so that you could run your finger over it without much tackiness at all. It seems that many other users are having the same issue. Unless the quality improves, I won't be purchasing any more Command products.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 10, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Well cause piture to fall and break!!!!
on November 3, 2015
Posted by: Gremcreeper
Gender:Male
I actually weighed my picture and it was used for the correct weighted command wall mount. I followed the instructions to the "T" and my beautiful picture still fell and broke. Now I need a replacement picture frame. I am now weary of continuing to use this product.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, November 11, 2015
We are so sorry to hear of the trouble you have experienced and would ask any of our customers having trouble to call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be reaching out to you directly to assist.
Written by a customer while visiting command.com
Customer Rating
5
Impressed!
on December 1, 2015
Posted by: Hjs72
from Arkansas, United States
Gender:Female
When I moved in a new place that the landlord wouldn't allow nails to hang pictures etc I had to try something new even with my very large home interior pictures. I used 4-6 strips on each picture (depending on the size of the pictures) and was very pleased with how well they held up! I wasn't sure at first but I've been using command products ever since!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
2
Not my favorite
on December 8, 2015
Posted by: MLT82
from Colorado Springs, CO, United States
Gender:Female
I chose this product because where I'm living at does not allow nails in the walls. We are only allowed thumb tacs. After seeing a commercial and reading a few reviews I decided to use this product to hang two different pictures. After reading AND following the instructions, I felt that I would've been better off hammering nails into the wall. Not only was it more of a pain to align the pictures to the adhesive on the wall but my pictures would only stay up for short periods of time. I came home a couple different times to my pictures not all my walls. Luckily, I hung the pictures in locations where they would only have a short drop such as above a desk or bed. It seemed that this would happen about every three weeks or so. Now that I am moving, I had to remove the frames and the adhesive attached to the walls. Most of the strips came off clean, without damaging the paint. One strip took a small piece of paint with it. But then the last strip, no matter how slow and how carefully I tried, the paint was still lifting with the adhesive strip. I am very disappointed in the overall product.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 11, 2015
We are very sorry to see this as we would not expect paint removal. Understanding that this is a rental and you do not know the history of the walls our guess is this was paint over paint with no primer to anchor the coating correctly which is why the damage was caused. Either way for any damages we would advise customers to call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be sending you a direct e-mail offering further assistance. Thanks for your review, and we'll be in touch to assist.
Written by a customer while visiting command.com