Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Terrible
on February 20, 2021
Posted by: Kim30
from Diamond, ohio
Gender:Female
Used these for framed picture. Frame fell and broke and I now have 2 large spots on my wall where strips pulled paint off! Product does not wotk well (wish I would have seen the bad reviews 1st)!! Ryined my wall and the frame!! Unhappy customer
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, February 22, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Quality over time has decreased
on February 22, 2021
Posted by: EmilyB
from Washington DC
Gender:Female
My friends jokingly call me the command queen.I have been using command strips since they came out...Lately every time I use them it results in a broken frame! I just used 7 sets of large strips to hang a frame that was under the required rate. I followed the wait time and hanging recommendations and it fell... So disappointed :( Especially since I removed the hanging hardware to use the strips
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, February 22, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not good for large frames
on January 3, 2016
Posted by: zena0214
from Staten Island, NY, United States
Gender:Female
I bought several sets of these hook & loop strips for hanging poster frames in my son's room. They only worked for the smallest and lightest frames. (Less than 22x36 plastic) Eventhough I used mutliple sets (as recommemded) for a frame that weighed no more than 5 lbs it fell off the door after only 4 days and the frame broke. The adhesive side stayed on the door but all except one gave away from the frame. The hooks stayed together but the adhesive pulled off.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 14, 2016
Thank you for leaving your review, we are sorry to hear of the trouble and want you to know we have sent you a personal e-mail offering assistance. When customers run into trouble with our products or have questions we would ask they call our team at 1.800.934.7355 M-F 8am-5pm CT. Our team can discuss it and assist. Thanks again!
Written by a customer while visiting command.com
Customer Rating
1
Did not work.
on August 15, 2016
Posted by: Kmac
from Minneapolis
Gender:Female
I bought a large package of these in black because I didn't want to risk damaging a home we lease. As others have mentioned my artwork cam crashing down. I even added two sets for a less than 8lb piece thinking the 16lb strength would assure it would not fall. It fell. I am sad because I really want these to work!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 17, 2016
Thank you for taking the time to leave your review. We are sorry to hear of your experience and we'll be sending you a direct e-mail offering assistance. For any customer who is experiencing trouble with our products we would ask they please contact our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks again, and please keep an eye out for our e-mail.
Written by a customer while visiting command.com
Customer Rating
1
Horrible
on September 2, 2016
Posted by: TylrDrdn2000
from Norfolk, VA, United States
Gender:Male
Hung all pictures while following instructions to the letter. Came home to shattered memories and broken frames. I am disgusted by the lack of quality control they put into this garbage. I will make it a point to post my experience everywhere I can. I can't believe the amount of money we wasted and how much you have cost me with your horrible products.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
We're so sorry to hear of your experience and we'd like the opportunity to assist. Please keep an eye out for a direct e-mail so we can do so. For any customer who runs into trouble please reach out to our team at 1.800.934.7355 M-F 8am-5pm CT so they can gather some details and let you know how we can help. Thanks again, and keep an eye out for our e-mail.
Written by a customer while visiting command.com
Customer Rating
1
So sad and disappointed
on February 9, 2017
Posted by: One mad momma
from Anderson, IN
Gender:Female
I should've just used a nail cause the strip pulled the paint off my brand new walls! I don't know how to add my pictures but I have them
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, February 10, 2017
Please connect with our customer service team at 1.800.934.7355 M-F 8am-5pm CT so they can gather some additional details to understand what may have happened. We appreciate you taking the time to leave your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Only way to go
on March 21, 2017
Posted by: Monkiboo
from Freeport, IL, United States
Gender:Female
Our walls are SUPER hard and textured. No thunbtacks or tape we found or tried stuck :( we tried these and BAM! We cut them into pieces to hold posters and little pictures up.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Broken Frames
on May 10, 2017
Posted by: Izzy37
from NJ
Gender:Female
This product worked for a while - then all of a sudden all my pictures started dropping from the walls and there was damage to my frames (broken glass, dented rims, scratches, etc) I would not recommend this product - it doesn't last and it costs way more than nails to purchase, not to mention replace all the broken results and the damage to my dry wall after the pictures fell.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 10, 2017
We're very sorry to hear of your experience and it is not something we would expect when weight limits and instructions are followed. We'd like to gather some additional detail in order to understand what happened and ask you please call 1.800.934.7355 M-F 8am-5pm CT. Thank you for taking the time to leave your review and we look forward to your call.
Written by a customer while visiting command.com