Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Waste of money
on May 27, 2023
Posted by: Tylert13
I’ve been purchasing command strips and hooks for a while. I use the up to 16 lbs strips for photos not even weighing 2lbs. These strips have peeled paint and the drywall paper and I rent. These are to be non-damaging and renter friendly and are nowhere near.
Response from command.comBy 3M, 3M Care Team, May 29, 2023
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not worth your money!! Dont waste your time!!!
on July 14, 2024
Posted by: Command band
Every single one of my pots and pans fell off of the wall and stripped the paint so I'm definitely not getting my deposit back on my apartments. Not cool bro!!!
Response from command.comBy 3M, July 15, 2024
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Fail!
on May 2, 2018
Posted by: Tamara
from Owings Mills, MD
Gender:Female
I tried to hang a picture using these strips and it fell about 3 minutes after hanging. I followed the instructions implicitly. The only reason I can see for the fail is that the picture which weighs under 8 lbs. was too big and too heavy.
Now I have to replace the glass which broke. It is expensive non glare glass. I will have to repair the wood trim around the floor which was damaged when the picture hit it as it fell.
I am extremely disappointed and will not be using these products anymore.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, May 2, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
There goes my paint!
on September 22, 2016
Posted by: Sherrithehousewife
from VA, United States
Gender:Female
After a year of hanging, these strips took my paint right off the wall. I'm not excited about taking the others off.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 23, 2016
Thanks for taking the time to leave your review. For damages and to prevent other possible damages we ask you please reach out to our team at 1.800.934.7355 M-F 8am-5pm CT. We would expect clean removal when the strips are stretched straight down slowly until releasing from the wall. Our team can discuss the specifics of what happened and let you know how we can assist. Thank you, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
on July 3, 2018
Posted by: Lhatchell1
from Cheshire
Gender:Female
2 pictures that were hung up in my daughters nursery using command strips (4 pairs of strips per frame) failed in the high temperatures. One hit the floor and smashed, the other fell into my babies cot, thankfully she wasnt in it at the time!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 3, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Complete failure
on June 9, 2019
Posted by: Aileen63
from Fife scotland
Gender:Female
I bought lots of different sizes of these strips to hang pictures but once I had hung the pictures decide to remove to rehang on another wall but this wasn’t possible as every strip was wasted on removal therefore wasn’t able to re use was led to believe u could remove from wall and reuse but can’t seem to see how that is possible therefore a complete was of money as product doesn’t do as advertised very dissapointed
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, June 10, 2019
Thank you for taking the time to leave your review. We are sorry to hear your were unsatisfied. This product is deigned to be removable, but it is not reusable. If you have any additional questions or concerns, please feel free to connect with us directly at 1-800-934-7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
5
First time using - WHY DID I WAIT SO LONG???????
on December 10, 2020
Posted by: Tess Themess
from Pacific North West!
Gender:Female
WOW - I cannot believe how fabulous these things are. I used them to attach some acrylic shelves on the end of my kitchen island to hold an iPad and speaker. I am blown away. I installed one of the shelves incorrectly and I was nervous about removing the strip - but doggone it - it was a piece of cake! Man o Man - what a super product!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Totally useless
on April 23, 2022
Posted by: BuckBanzai
Bought two sets of these to hold a small item, followed instructions, item fell. Strongly considering pulling from shelves at the stores I supervise. DO NOT BUY!
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 25, 2022
Hello, thank you for leaving your review. We are sorry to hear the product is not performing as instructed, not what we would expect. The Large Picture Hanging Strips should be holding 16lbs when 4 pairs maximum used and up to 24x36" size frame. We would love to get some specifics and see what we can help with. Please use the "Contact Us" on our website and reference this #32202893. We look forward to connecting with you!
Written by a customer while visiting command.com