Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Frames fall off...
on February 3, 2018
Posted by: Sofie
from New York
Gender:Female
[This review was collected as part of a promotion.] Bought for a 24 / 36 inch poster frame that is made of medium density fiberboard (read: not heavy AT ALL) and has no plastic / glass cover (read: not heavy AT ALL). Frame crashed to the ground on 3 separate occasions, ruining my baseboard and my poster. Each time was a combination of strips not sticking to the wall / frame and strips not sticking to each other. I weighed the frames to make sure it would be supported by the strips, but obviously that didn't help.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, February 5, 2018
Hello! Thank you for taking the time to leave your review. Your experience is not what we would expect. We would like to gather some more details, please connect with us at 1-800-934-7355 M-F 8am-5pm CT, Thank you!
Written by a customer while visiting command.com
Customer Rating
5
mcgyver meets command
on May 12, 2018
Posted by: JunkyardDiva
from Tucson
Gender:Female
[This review was collected as part of a promotion.] I use command everywhere since they came out. I had an odd challenge with my Mom's hummingbird plates since the strip on the back didn't extend beyond the center edge on the back. I decided to stack the hanger strips and it was a great success! All I can suggest to folks who were unhappy with these products is that maybe they didn't actually follow all the prep steps. That's the only time I have had a failure in many years of all kinds of applications.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Excellent product
on September 24, 2018
Posted by: Coos
from Doha, Qatar
Gender:Male
Have had these for more than a year on multiple canvas' and frames and have had no issues at all! Highly recommended, I'm sure if the installation instructions are correctly followed they will do as designed!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Don't hang your precious items!!!
on May 14, 2019
Posted by: Gordonhartley
from North Yorkshire
Gender:Female
Have tried these twice to hang a set of 4 pictures in lightweight frames. First time 4 stuck..... Great.... Until a month later when one fell off the wall, smashed and dented the oak floor!!!! Replaced the frame and rehung the item..,.. a few weeks later another did the same, this time knocking another frame off as it fell to the floor. Two frames to buy now and floor is not in good shape. Has cost me a fortune!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, May 14, 2019
Hello - We are sorry to hear of the trouble. We would not expect this. We would like to gather more details about your experience. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Garbage
on June 29, 2019
Posted by: Zeina
from San francisco Ca
Gender:Female
I hanged a frame using the command tapes of a textile canvas that I got as a gift. It fell within 5 mins, the glass shattered and it was all over the carpet. Highly not recommended.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 2, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Terrible
on July 2, 2019
Posted by: Kklind
from MN
Gender:Female
I used these heavy duty command strips to hand a mirrored clock. The clock weighed less than two pounds and stayed up for 2 days and fell in the middle of the night. I had to buy a new clock. I then again used 2 of the heavy duty command strips to hand a canvas painting that weighed less than 2 pounds. It hung on the wall for two months just fine, then last night in the middle of the night it fell off the wall ruining my picture and it also smashed into my AC unit and ruined that as well. So thank you for costing my hundreds of dollars in damage when all I wanted to do was prevent damage to my apartment walls.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 3, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Ruined my partners Birthday present
on October 24, 2019
Posted by: LeighC087
from Melbourne, Australia
Gender:Male
I bought this product to attach 3 framed prints to the wall. I had bought the framed prints for my partner for his birthday as he had been wanting this particular artwork for ages and was so excited.
We used 4x 5kg command strips on each frame - each frame weighed approx 6kgs. Less than 24 hours after attaching these to the walls the artwork came crashing down, ruining all 3 frames - my partners entire birthday present had been destroyed!
The strips had not adhered to the backs of the frames, despite having overcompensated for the weights. The frames were made out of wood - a material which this product is recommended for!
To use the word unimpressed would be an understatement - I’m disappointed, extremely angry and frustrated that his present is now ruined and the money spent on his present (and these overpriced products) completely wasted!!
Do not buy these!
We used 4x 5kg command strips on each frame - each frame weighed approx 6kgs. Less than 24 hours after attaching these to the walls the artwork came crashing down, ruining all 3 frames - my partners entire birthday present had been destroyed!
The strips had not adhered to the backs of the frames, despite having overcompensated for the weights. The frames were made out of wood - a material which this product is recommended for!
To use the word unimpressed would be an understatement - I’m disappointed, extremely angry and frustrated that his present is now ruined and the money spent on his present (and these overpriced products) completely wasted!!
Do not buy these!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 25, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would expect 4 pairs of the Large Picture Hanging Strips to hold up to 7.5 kg, and 4 pairs of the Medium Picture Hanging Strips to hold 5.4 kg. We would appreciate the opportunity to discuss this with you and gather further details about your experience. Please connect with our AU product support team at 1800-025-725 Monday – Friday 9:30am to 4:30pm AEST.
Written by a customer while visiting command.com
Customer Rating
1
What a joke!
on October 3, 2022
Posted by: Pat M
from Wester New York
Gender:Female
I bought this to hang a picture in my brand new 18k remodeled bathroom. The picture was a canvas frameless picture that weighed less than one pound. Followed direction and 3 days later the picture fell off the wall. I tried to remove the strips as indicted. When the strips came off so did the paint along with the dry wall paper. Purchased this as I did not to put holes in brand new walls. No holes in the wall, but a ruined wall from these strips. I would never recommend this to anyone.
Response from command.comBy Command, PACE Social Care, October 5, 2022
Hello, we apologize for the troubles you have experienced and appreciate your feedback. Unfortunately, we are not able to recommend Picture Hanging Strips for hanging canvas items. However, we offer our Canvas Hanger in 2 different sizes . If you need further assistance or wish to discuss further, please connect with our product support team at 800-934-7355 and reference this case #35926179.
Written by a customer while visiting command.com