Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Does not remove from wall as advertised!
on April 26, 2017
Posted by: Remodelingman34
Gender:Male
They hang on the wall, but definitely do not come off cleanly at all as advertised... especially after being on the wall for a while. The pull strips broke easily when trying to remove them!! Had to literally pull them off the wall... damaged walls significantly!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, April 27, 2017
Thank you for taking the time to leave your review. We're sorry to hear the strips broke and you had to pull them from the walls surface. We'd like to better understand and ask you call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know if the tab tears you can use dental floss to safety remove the product from the surface without causing damage. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
on September 8, 2016
Posted by: Jenni Lee
from Austin, TX, United States
Gender:Female
EPIC FAIL...save your money, your time, and patience
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 9, 2016
Thank you for taking the time to leave your review. Based on your comments we are not able to determine what happened or offer help. Please reach out to our customer service team at 1.800.934.7355 M-F 8am-5pm CT. They can gather specifics and tell you how we are able to help. Thanks for reaching out, and we look forward to your call. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
Sadly These Do Not Hold
on August 30, 2019
Posted by: Angela09
from Tempe, AZ
Gender:Female
[This review was collected as part of a promotion.] I bought a brand new frame and these command strips. Super excited I got home hung it up. It lasted long enough for me to take a picture to show my sister my new addition and then crash! It fell breaking the frame I just purchsed. Sadly I do not recommend this product even though I had such high hopes for it.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, September 3, 2019
Hello - We are sorry to hear of the trouble. Your experience is not what we would expect when all of our installation steps are used. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details about this experience. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
they don't work
on December 22, 2019
Posted by: eliz
from spring, tx
Gender:Female
[This review was collected as part of a promotion.] I have attempted to use these on many occassions and they do not work. They do not hold anything up.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 26, 2019
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
UNhappy
on March 17, 2014
Posted by: 4myshasta
Gender:Female
I was elated to find this product as I get charged for the amount of holes in my walls and by the size when I move out.
When I decided to hang 2 pictures in the COMMON hallway, I didn't want to have to patch and paint.
So, I used the COMMAND STRIPS.
So, I used the COMMAND STRIPS.
ALmost time to move and it looks like I "get to" patch and paint.
*It's a PAINTED PLASTER wall and I didn't read any precautions on not using the product on those.(?)
Response from command.comBy Command™ Team, March 21, 2014
Thank you for taking the time to create your Rating and Review of Command™ Products. We are sorry to hear about the trouble you had with removal of our product to your plaster wall. We would not expect damage to occur when all of our directions for removal have been followed. If you would like, there's a instructional video here,
http://bit.ly/PXCweB. Please watch for direct email as well. Thank you for your feedback.
http://bit.ly/PXCweB. Please watch for direct email as well. Thank you for your feedback.
Written by a customer while visiting command.com
Customer Rating
1
Do not use of fresh painted and plastered walls
on December 31, 2015
Posted by: Tealady21
from Nottingham, United Kingdom
Gender:Female
I bought this product after seeing the adverts and wanted to make a feature wall of all my family photos, so rather the hammering loads of nails into my newly plastered living room I thought these would be perfect....
How mistaken was I. They took all the paint off the wall and have needed to re paint. I will not be using these products again
How mistaken was I. They took all the paint off the wall and have needed to re paint. I will not be using these products again
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Left massive holes in my wall
on August 9, 2017
Posted by: MaureenMN
I used the large strips to hang four photos on my wall. Followed instructions to a T- they did not separate from one another upon removal, rather, left massive gashes in my wall that will require a professional to fix.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 10, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Awful
on November 4, 2017
Posted by: TruE
from Wisconsin, United States
Gender:Female
I bought these as they indicated a 12 lb weight. Used these to hang 3, 4 lb framed pictures. Hung 3 tabs on each frame. All fell down within 20 minutes; breaking $40 worth of frames. Dent in my wall...Wasted money on these command picture hanging strips and lost $40 worth of new frames. I can’t fathom how 3M’s test lab got these to work.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, November 6, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com