Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
5
Long lasting
on September 26, 2018
Posted by: Sst25
from Los Angeles, ca
Gender:Female
[This review was collected as part of a promotion.] These have been great for hanging my frames up in my Room and have lasted with no falling! Iove them
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
broke picture frame
on January 8, 2019
Posted by: barbb
Gender:Female
i bought these about 2 weeks ago and they didnt hold,infact it broke the frame when it fell, concrete the dont work on
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 10, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not as advertised
on February 9, 2019
Posted by: RHB65
from Easley SC
Gender:Male
Even though we followed all the instructions the strips pulled the sheet rock off
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, February 11, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Do Harm
on September 4, 2019
Posted by: Donna29
from Brooklyn, NY
Gender:Female
I had new walls put up and painted
The pictures came down and the walls have missing paint where the product was
Now I have to get the contractor back to repaint two walls
The pictures came down and the walls have missing paint where the product was
Now I have to get the contractor back to repaint two walls
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, September 6, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear this. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Good for several years...until its not
on October 20, 2019
Posted by: P0N1
from Bolton, Ontario
Gender:Female
[This review was collected as part of a promotion.] I bought and use these several years ago - abt 4-5 years ago and had no complains using them to hang medium sized picture frames. Suddenly within the past year one by one they fell apart and left part of the strips on the wall
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Messed my wall up after taking them off
on December 3, 2019
Posted by: Nana0701
from Taylor's sc
Gender:Female
If I could give a 0 star I would. Now have to pay to have one side of my wall fixed. After pulling these things off the wall they pulled my wallpaper off.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 6, 2019
Hello - We are sorry to hear of the trouble. Unfortunately, our products are not recommended for use on wallpaper. Command products are designed for used on painted, stained or varnished wood, glass, tile, painted cinder block, plaster, metal, and painted wallboard. If you have any additional questions or concerns, please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
HORRIBLE!
on March 19, 2021
Posted by: noway
from Boston, MA
Gender:Female
I bought these command strips this week to help hang a few small pictures. In the past I used them to hang up a heavy picture frame and that thing hasn't budged from the wall. In this case tho, 6/6 picture frames have fallen off the wall. I cleaned the frames and wall before applying. I have noticed that the stickiness isn't the same as it used to be. Maybe this product needs to be better designed! It broke two of my favorite frames!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 19, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Terrible Product - 3M, you owe me a camera!
on May 4, 2023
Posted by: NOT Happy Camper
These strips broke my camera. A camera weighing less than 5 pounds, we used 2 x 16lb strips. It fell once luckily on soft mat and was okay. A week or so later, with 2 new 16lb strips, the camera fell again and is now broken.
3M where should I send the bill for the new camera?
Response from command.comBy 3M, 3M Care Team, May 5, 2023
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Written by a customer while visiting command.com