Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Don't waste your money
on June 17, 2017
Posted by: DiBernardo
from Huntington Station, NY, United States
Gender:Female
My picture was hanging for approximately 4 months, followed the directions to a tee, and suddenly today the picture came off the wall along with the paint, I thought the idea was to eliminate damage to the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 19, 2017
Thank you for taking the time to leave your review. The hook in the picture is our small utensil hook and is not recommended for picture hanging which is on the package. Each of these hooks is only rated to hold up to a 1/2 lb and when used on picture it holds the frame out from the wall which can cause failure. We have a complete line of picture hanging products that hold from 1 lb up to 16 lbs. If you'd like to discuss this with our team please connect with them at 1.800.934.7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
A Horrible Disappointment
on October 15, 2017
Posted by: Victoria Nader
from Midway, Kentucky
Gender:Female
As a college student if I wish to decorate at all I am forced to use command strips. Considering my present reputation for having the "Martha Stewart" dorm, decorating is a must.
I have used a variety of products, and have found them hit or miss at best. Let me elaborate. Last year, I bought strips rated up to 6lb. I hung a banner (about 2lb), a stretched canvas (about 6lb) and a wall mirror ( about 10lb). They were great, for the first two days. By the third day, all of the previously mentioned items fell, and the mirror was shattered across my dorm floor. Thanks for the seven years bad luck to start my college career. But after the incident I bought the 12lb strips, and used excessive amounts to finally rehang everything but the now broken mirror.
This year I didn't play around, I bought 12lb strips or better. Today has me fit to be tied. My wall tapestry is hanging perfectly with 8 of the poster strips (yay). My banner, canvas, and picture however (between 2lbs-6lbs) are a far different story. The canvas can still not be hung with four 12lb strips. I've determined that it is a lost cause and I'd spend less putting a nail into my dorm's wall. The banner will not stay up even with four 12lb strips, which is a disappointment as it ties the room together. and The picture, well it hung, but when I decided to move it, the strips ripped the frame apart.
So yes, for certain things and when the sun, moon, and all the planets align, command strips are great. However, the rest of the time I have found them a horrible disappointment.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, October 17, 2017
Thank you for leaving your review. We appreciate the feedback. We would like to gather more details about these items, there may be a different Command Products that are better suited, such as the canvas board hangers. Please connect with our support team at 1-800-934-7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
FAIL
on December 7, 2018
Posted by: wendyerm
from toronto
Gender:Female
I bought a pack of 6 sets of 12lb hangers. I hung up 3 pictures. By nightfall, two had crashed to the ground. The wall is cold and that might be the problem but it was a complete waste of money. You can't reuse the hangers. I had to throw out 4 sets.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 10, 2018
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Nails don't fail
on April 29, 2019
Posted by: MaggieT
from The Villages, Florida
Gender:Female
[This review was collected as part of a promotion.] I purchased several command strips for hanging large pictures. I just had my walls painted and I didn't want to use nails. So I tried command strips. Big mistake, big waste of money (they are quite pricey). Anyway long story short. Followed directions, cleaned area, etc...but everything fell off the wall within 20 minutes. Back to nails - they don't fail!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 29, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Horrible. Ruins your walls
on February 25, 2021
Posted by: LincPat
from NY
Gender:Female
I used this to hang two pictures and both of them, even though I followed instructions, fell and not only damaged the frame but also ripped the paint off my newly sheetrocked, freshly painted walls. I absolutely do not recommend. It does not do what it claims to AT ALL!
Response from command.comBy Command, Social Care, February 25, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Disappointed
on July 19, 2016
Posted by: Klc6
from Atlanta, GA, United States
Gender:Female
2 large strips didnt hold up even 24 hours. Wood floors ruined where the shattered glass hit. Waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 22, 2016
We're very sorry to hear that as it is not something we would expect when instructions and weight limits are followed. For damages please reach out to our team at 1.800.934.7355 M-F 8am-5pm CT so our team can gather some information and let you know how we can assist.
Written by a customer while visiting command.com
Customer Rating
1
The Strips Failed!
on October 23, 2017
Posted by: Daniel
from Phoenix, AZ, United States
Gender:Male
I bought the Large command strips to hold a 6lb picture frame, and put 2 sets of strips on the frame after cleaning the wall and frame of dust etc. The strips held for a few months and then failed, breaking the relatively expensive frame ($80) and damaging the baseboard in my new home as it fell. I am very disappointed and this is the second time this has happened. The first picture I had fail, happened after a few weeks on the wall. I am staying well below the weight limit and securing them correctly, and feel something needs to be done. At least replace the damaged items.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, October 23, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Tore drywall right off.
on April 14, 2018
Posted by: JessieB
from Maryland
Gender:Female
Just bought the large Velcro hanging strips - hung my picture went to GENTLY remove it to change photos out of frame and it tore chunks of my drywall off!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 16, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com