Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,178 Reviews)
Rating breakdown 1,178 reviews
5 Stars
782
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
554 out of
812)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
4
Works well
on March 27, 2016
Posted by: Jennybean
from Michigan City, Indiana, United States
Gender:Female
Works well when used correctly. I'm happy with this product.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
3
Slightly Dissappointed
on March 25, 2017
Posted by: student2323
from Boston, MA, United States
Gender:Female
These are great for keeping small items in place on a shelf or desk, but will barely hold up an item that is 1.56 lbs.
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Ruined Dorm Decorating
on September 7, 2017
Posted by: Sami
from Massachusetts, United States
Gender:Female
Spent over $150 on Command Strips to decorate my dorm within the first week all of my pictures came crashing down and shattered now my dorm is completely empty and I could've spent that money else where. Did everything the instructions said and still NOTHING worked... Completely useless product. Would NEVER recommend this product to anyone
No, I would not recommend this to a friend.
Response from command.comBy Command, Social, September 7, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
4 pictures fell off the wall
on April 26, 2016
Posted by: Morsie31
from Saint Simons Island, GA, United States
Gender:Female
The concept for these is wonderful and 3M is known for qu lity, however, despite my following the directions to T, fter 2 yers, 4 of the items I hung, literlly dropped off the wll. One broke. So no, I m not hppy.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 6, 2016
We're very sorry to hear that and we would expect our products to stay up until you decide to remove them. For customers having trouble we ask they please call 1.800.934.7355 M-F 8am-5pm CT so our team can ask some questions and assist. Please know we will be sending you a direct e-mail to assist. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Broken Frame. Cannot Trust!!!
on May 2, 2016
Posted by: ShiJes
from Queen Creek, AZ, United States
Used 4 Large sets to hang a picture frame that weighed less than a gallon of milk. Just fell off the wall this morning completely breaking the frame. Luckily none of my children were nearby. Will never use this product again. The picture had hung there with the strips for close to a year.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 6, 2016
Thank you for taking the time to leave your review. We are sorry to hear that your picture came down and broke after a year of hanging up. For damages we ask customers reach out to our team for assistance at 1.800.934.7355 M-F 8am-5pm CT. Our team can ask some questions and let you know how we can assist. Please keep an eye out for a direct e-mail from us offering help. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
Disappointed and very upset!
on February 12, 2017
Posted by: Shanni
from Los Angeles, CA, United States
Gender:Female
i bought the large hanging strips to hang a picture. The instructions say to use 4 strips for up to 16lbs. My picture is about 10lbs but i figured better to be safe than sorry. I placed the strips as directed and everything seemed fine.
About a half hour later the picture came crashing down. Not only did it rip off some paint from where the strips were, but when the picture feel it chipped the wall molding as well as broke the picture. I am so upset because this picture frame is an antique family heirloom that my grandfather passed down to me.
Very dissapointed!
About a half hour later the picture came crashing down. Not only did it rip off some paint from where the strips were, but when the picture feel it chipped the wall molding as well as broke the picture. I am so upset because this picture frame is an antique family heirloom that my grandfather passed down to me.
Very dissapointed!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, February 14, 2017
That is disappointing and we'd like to understand why this may have happened. Please hold onto the product and call our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
Broken glass
on June 19, 2017
Posted by: GaryE
from Windsor, CT, United States
Gender:Male
I followed directions and applied frame to wall. Less than 24 hours later frame on floor, glass broken, now need to replace 24 hour frame. Don't use if hanging is breakable.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 20, 2017
We're sorry to hear of your experience and it is something we would not expect. Please connect with us at 1.800.934.7355 M-F 8am-5pm CT so we can gather some additional details and try to understand why this happened. Thanks for leaving your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
Disappointed
on December 24, 2015
Posted by: Kitty1234
from Clearfield, PA, United States
Gender:Female
I bought command strips to hang pictures in my apartment. I am getting ready to move to a new place so I began taking pictures off the wall. To my disappointment the strips left bubbles on the walls, and even tore the paint off in 3 places, despite moving them as per the instructions. Thanks to the command strips I will be responsible for damages to the wall. Would not buy this product again!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 31, 2015
We're so sorry to hear of the trouble and please know we will be sending you an e-mail offering assistance. For any customer having trouble with our product we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks for taking the time to leave your review.
Written by a customer while visiting command.com