Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Horrible product
on April 19, 2022
Posted by: BH32
from FL
Gender:Male
Bought multiple packs to hang items on the wall...which works great. BUT, every single piece destroyed the wall, despite removing as instructed. It is going to cost me my security deposit.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 20, 2022
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team from our website using the “contact us” and reference this #32103247.
Written by a customer while visiting command.com
Customer Rating
2
Sad results
on April 24, 2022
Posted by: Bobi
from Irvine CA
Gender:Female
I followed the directions and was shocked when in the middle of the night my 5x7 pociture fell off the wall. Upon calling about this I was told you had no other 'complaints' so that was the end of the call.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 25, 2022
Hello, thank you for leaving your review. We are sorry to hear the product is not performing as instructed, not what we would expect when using on larger frames. The use of these strips is not ideal for 5x7" frames unless if using only 1 pair. We will be happy to forward your comments to our Marketing Team. If we can offer further assistance to recommend a different product for smaller frames, please use the "Contact Us" on our website and reference this #32108551
Written by a customer while visiting command.com
Customer Rating
5
The best way to hang just about anything!
on June 3, 2022
Posted by: JrL3
from Upstate, NY
Gender:Male
You don't have to get a hammer or damage your walls. Just stick this on, give it a minute and stick whatever painting or picture you want that is less than 16lbs. Pull the tab and it comes right off. Easy, peasy lemon squeezy.
Written by a customer while visiting command.com
Customer Rating
1
Horrible
on July 6, 2022
Posted by: Julee
If I could do zero stars I would. I hung pictures in my new house just to have them fall off the wall having the picture frame break and the paint come off the wall with it. Never buying again.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Team, July 15, 2022
Thank you for leaving your feedback, we apologize that the product is not performing as we would expect it to. Our Large Picture Hanging Strips will hold up to 16lbs when 4 pairs maximum used and up to 24x36" size frame. We would love to learn more and ask that you connect with our team so we may gather more details. Please use the "contact us" on our website and reference this case #34037776. Thank you for your review and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Peeled significant amounts of paint off the wall
on July 29, 2022
Posted by: PC2PC
We have to pay to have a wall repainted in my daughter's college apartment because it's been so damaged by the removal of the command strips. She had about 12 small square photos hung up with the Command strips. At least half caused damage upon removal.
Response from command.comBy Command, Pace Social Team, August 2, 2022
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would not expect the product to behave this way when stretching the adhesive strip straight down 15" for clean removal. Please connect with us directly at 1-800-934-7355 M-F 8am-4:30pm CT and reference this case #34392066, so we may gather more details.
Written by a customer while visiting command.com
Customer Rating
2
ripped off paint
on August 31, 2022
Posted by: Kristina10
from Michigan
Gender:Female
I used all over my house to hang photos/paintings. Come to find out when we moved and took them down, they took off a lot of paint, leaving open dry wall. We removed them carefully and still caused damage.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Care, September 1, 2022
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would not expect this when the strip is stretched straight down at least 15".
If we can offer further assistance, please connect with us directly at 1-800-934-7355 M-F 8am-4:30pm CT, so we may gather more details and provide direction on how best to remove any other product that may still need to be removed.
If we can offer further assistance, please connect with us directly at 1-800-934-7355 M-F 8am-4:30pm CT, so we may gather more details and provide direction on how best to remove any other product that may still need to be removed.
Written by a customer while visiting command.com
Customer Rating
2
No luck with product
on September 1, 2022
Posted by: Jelly
I have never had success with these strip
products. They hang pictures for maybe a month or 2 and eventually fall down breaking my frames.Maybe they would secure paper posters
products. They hang pictures for maybe a month or 2 and eventually fall down breaking my frames.Maybe they would secure paper posters
Response from command.comBy Command, PACE Social Care, September 2, 2022
Hello, we are sorry to hear this and your experience is not what we would expect. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team on our website www.command.com using the “contact us” and reference this #35151708. Thank for leaving your review and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Total Failure
on December 16, 2022
Posted by: LoriG
from New Jersey
Gender:Female
I have bought several different types of command strips and have been very disappointed. I have plaster walls, so really wanted these to work! I followed all the instructions and my items/pictures all fall — some within an hour and others after a few months. Most recently a picture fell, the glass and the frame broke.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, December 22, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT, referencing this case #37589666. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com