Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
5
Only Thing I Use
on May 4, 2017
Posted by: rita54
from Castle Rock, Colorado, United States
Gender:Female
I use these all of the time, on my whole house! I never have a problem. If something is really heavy then I use traditional anchors which is common sense. These are the best and when in doubt I add an extra one. I wish they came in super large boxes!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Just use nails
on July 6, 2018
Posted by: Unsatisfiedcustomer6
from Waukesha, Wi
Gender:Male
I used this to hang some pictures but they fell of the walls! Why on earth would you advertise a product to hang picture frames on walls when it doesn’t even do that. Next time I have any pictures to hang on a wall I’m just going to use nails. Thanks for nothing.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, July 6, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
3
Disappointed
on February 2, 2016
Posted by: Danielle86
from Adelaide, South Australia, Australia
Gender:Female
I have used this product (standard adhesive strips) for years and haven't normally had a problem, however i have just moved in to a new rental property and several pictures have fallen off the wall. Ive bought all sorts of different shapes and sizes and read carefully what is suitable for size and weight. I always make sure the wall is clean and have used several strips to redo it but it keeps happening. If it was my own house I'd just use normal hooks but i don't have that option as i am renting. Frustrated that nothing stays put. Any other suggestions?
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Damaged the wall--not even close to a clean remova
on July 14, 2016
Posted by: KellyG
from Plymouth, MN, United States
Gender:Male
I mounted a simple 8 X 10 framed certificate on my office wall a year ago with these strips, thinking I'd be able to take it down and move it later when I received more plaques to hang. I was shocked whe, despite my efforts to slowly pull the frame off the wall, it took a huge piece of drywall with it. I was able to cover it with another photo, but I can kiss my security deposit goodbye as it will take a lot of work to repair and paint the damage. This is exactly what I'd hoped this product wouldn't do. I should have gone with nails.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 18, 2016
Thank you for taking the time to leave your review. We absolutely would not expect damages and we'll be sending you a direct e-mail to offer further assistance. For any customer having trouble we would ask you please call 1.800.934.7355 M-F 8am-5pm CT. Thanks again.
Written by a customer while visiting command.com
Customer Rating
1
on August 3, 2016
Posted by: dayn
from Philadelphia, PA, United States
Gender:Female
I had lights hanging from these. I went to remove it and the paint stuck onto the command strip. Very unhappy with this product
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 10, 2016
We don't expect paint damage during removal. Any time damage occurs we ask customers connect with our team for assistance at 1.800.934.7355 M-F 8am-5pm CT so we can gather additional information and let you know how we can help. Please know we will be sending you a direct e-mail offering further help. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
do not use
on August 10, 2017
Posted by: Jani
Gender:Female
I got these heavy duty strips...hung a large picture, that at most weighed about 3lbs but used these because I was so worried about not holding. After 3 hours the picture fell and when I removed the strips that did not come down...the paint came with it!!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 11, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
I've grown disappointed.
on December 12, 2017
Posted by: Erin S
from Denver, CO, United States
Gender:Female
For almost 10 years I lived in a house where my husband, out of fear of damaging the walls, wouldn't let me hang any pictures. The day I discovered the picture hanging strips and hooks, my prayers had been answered. Sadly, in the last year or so, the quality of your products has failed, to the point of damaging walls, floors and art work. All the items I hung years ago still hold fast to the walls. Anything I've tried to hang in the last year has fallen within weeks or months, gotten broken beyond repair and/or damaged the wall, molding and/or floor as a result of your product's failure. What ever you have done to change the quality of the grip of your products, you have done as a tremendous disservice to your name and your customers. I'm terribly saddened I am no longer able to switch out pictures and artwork with the same ease and confidence I had several years ago. I'll be looking for a competitor's product in hopes I will find the quality your products once had.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 13, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Does not hold as advertised
on February 27, 2019
Posted by: Disappointed27
from St Petersburg FL
Gender:Female
I was woken at 1:30am by the falling of the frame. It was a light weight wood. These strips are not as strong as they may have been in the past.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 1, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com