Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
782
4 Stars
70
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
553 out of
811)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
dont use on any picture you dont want to lose
on August 19, 2021
Posted by: jtcox
from grand junction, co
2 years in picture just fell and broke, third one to do that in the last month, stay away.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, August 20, 2021
Thank you for leaving your review! We apologize for the difficulties you are experiencing, not what we would expect. We would love to learn more and ask that you reach out to our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT and reference this #26112847.
Written by a customer while visiting command.com
Customer Rating
1
Started out great
on August 30, 2021
Posted by: Maui16
from Middletown, NJ
Gender:Female
I bought this 2 months ago and i was happy I can hang my 2 mirrors without putting a hole in my freshly painted wall. I don't know if it's the temperature change or what, but both my mirrors fell off the wall and broke. The command strip did not hold. It was supposed to be able to hold up to 16lbs and the mirrors were not heavy, but it didn't do that. Now I lost both mirrors. Very angry customer.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, September 1, 2021
We apologize for the troubles you experienced with our Picture Hanging Strip, not what we want our customers to experience. Our Large Picture Hanging Strips are recommend for hanging framed items up to 24x36 when using 4 pairs for 16lbs. Along with the painted surface cured for at least 7 days before applying our adhesive strips. We would love to learn more by gather some more information. Please connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT and reference this #26433940. Thank you for leaving your review, we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Waste of money
on September 6, 2021
Posted by: Queen Bee
from Moncton NB
Gender:Female
No matter whether it's the white ones or black ones.. none of them stick ... everything falls down and the paint comes with it
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Team, June 16, 2022
Hello, thank you for leaving your review! We apologize for the troubles you are having. We would not expect the product to behave this way. Please connect with our 3M Canada team, so they can gather more details. They can be reached at 800-364-3577 and reference this #26713487.
Written by a customer while visiting command.com
Customer Rating
1
on October 1, 2021
Posted by: Netnet1986
Gender:Female
Love command strips never had a problem until now bought them to hang a picture n it fell right off the wall luckily it didn't mess up my picture and the picture wasn't even at the weight limit...
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, October 5, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. We would love to learn more and ask that you connect with our team by chat on our website or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this # 27320421. Thanks again, and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Not happy at all
on November 24, 2021
Posted by: Harpo
from Greenville Ca
Gender:Female
I bought several packages of hooks at a big hardware store. I hung small light weight pictures, less than 2 lbs, every one of the pictures have come loose and fell.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, November 29, 2021
Hello, thank you for taking the time to leave your review. Please note, that the product you are reviewing is for our Picture Hanging Strips but your comments are in reference to using hooks. These are 2 different products and do not recommend using hooks for framed items. We would love to learn more and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT referencing this # . Thanks again, and we look forward to connecting with you !
Written by a customer while visiting command.com
Customer Rating
3
It is not hardware, only adhesive
on December 30, 2021
Posted by: Vince
from Massachusetts
Gender:Male
I love command strips and find many useful applications for which they fill a unique niche. However, I had a framed picture (hung with proper procedures and with probably double the number of strips required for the weight) which had been hanging securely for a number of years and just dropped off the wall in the middle of the night without provocation. I still love command strips but I have adjusted my expectations; the harsh physical reality is that adhesive is not as reliable as metal hardware attached to the wall.
I would recommend this to a friend!
Response from command.comBy Command, PACE Social Team, January 6, 2022
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this # 29663648. Thanks again, and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
2
Loved them until I didn’t
on April 7, 2022
Posted by: Fanny
from KS
Gender:Female
I used these a few years ago to hang my pictures for my gallery wall because I hate putting holes in the wall. I followed the directions to a T. A few months ago, two pictures fell down a few days apart. Then tonight, another picture fell right where I usually sit. I am not excited about the possibility of replacing this product because it was so much work to hang my pictures the first time.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 13, 2022
Hello, thank you for leaving your feedback and experience. We are sorry to hear of the trouble you are having with this product and would not expect the product to behave this way. We would like the opportunity to learn more and gather some more details. Please use the "contact us" and reference this #319624437 on our website and a team member will be happy to connect with you!
Written by a customer while visiting command.com
Customer Rating
1
Waste of money/too much damage to walls & pictures
on April 8, 2022
Posted by: DLM3389
from Placerville Ca
I have hung 3 pictures using the heavy duty command strips whether the picture was light in weight or if they were a bit heavier, I always used several strips ( 2 on top, 2 on the bottom and 2 on each side), I followed the directions to a tee and ended up with damage to my walls, broken picture frames and broken glass!
If you cherish what you hang on the walls, use regular nails and a hammer.
If you cherish what you hang on the walls, use regular nails and a hammer.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 13, 2022
Hello, thank you for posting your feedback and experience. We are sorry to hear of the trouble you are having with this product and would not expect the product to behave this way when using 4 pairs maximum per frame. We would love to learn more and gather some more details. Please use the "contact us" and reference this #31962077 on our website and a team member will be happy to connect with you!
Written by a customer while visiting command.com