Customer reviews from command.com
Command - Large Metal Hook, 5 lb., (FC13-BN-AWES) - Brushed Nickel
Average customer rating
3.3
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
20
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
14
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Command - Large Metal Hook, 5 lb., (FC13-BN-AWES) - Brushed Nickel
Customer Rating
1
Horrible product… do NOT purchase
on November 24, 2024
Posted by: TripleEss
This is a terrible product.
I bought 7 outdoor hooks that supposedly hold 5 lbs each to hang garland and a wreath. The garland in total weighs 7 lbs but held it up by 6 of these outdoor hooks so it would drape over doorway properly. Wreath weighs 2lbs and had an individual “5lb” hook to hold wreath separately.
Followed all the instructions exactly as written on packaging. A little less than one day passed and all the hooks were on the floor along with garland and wreath.
These hooks do not do as advertised. Very disappointed.
I bought 7 outdoor hooks that supposedly hold 5 lbs each to hang garland and a wreath. The garland in total weighs 7 lbs but held it up by 6 of these outdoor hooks so it would drape over doorway properly. Wreath weighs 2lbs and had an individual “5lb” hook to hold wreath separately.
Followed all the instructions exactly as written on packaging. A little less than one day passed and all the hooks were on the floor along with garland and wreath.
These hooks do not do as advertised. Very disappointed.
Response from command.comBy 3M, November 25, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting command.com
Customer Rating
1
doesn't work
on May 24, 2014
Posted by: superdad97
Gender:Male
[This review was collected as part of a promotion.] I've purchased 3 Command hooks to hang a 1lb Spring wreath on a glass door. They stay up for less than an hour, then they fall.
I purchased this hook because it says it is water resistant, UV resistant and for OUTDOOR use. Our front door gets sun most of the day so I was sure it was a sun issue and I was sure this hook would work.
I purchased this hook because it says it is water resistant, UV resistant and for OUTDOOR use. Our front door gets sun most of the day so I was sure it was a sun issue and I was sure this hook would work.
I am really annoyed that this wreath is still on a chair in my living room.
Response from command.comBy Marketing, May 28, 2014
Thank you for taking the time to provide your feedback for the Rating and Review of our Command(TM) Outdoor Hooks. We are sorry to hear that you had trouble with our strips sticking to your window for your wreath. If you feel that you had followed all of the mounting instructions and were within the weight limits of the hook, we would suggest contact us directly at 1-800-934-7355. We are available Monday through Friday from 7:00 - 6:00 CT to assist with a possible resolution or product suggestions like our Command(TM) Outdoor Large Window Hooks - 17093CLR-AW that are designed to adhere to glass and hold up to 4 pounds. Please watch for a direct email reply as well. Thank you for your feedback!
Written by a customer while visiting command.com
Customer Rating
5
classy
on October 18, 2013
Posted by: smokey57
from Iowa
Gender:Female
[This review was collected as part of a promotion.] this metal hook is so classy that I can hang all my seasonal wreaths on it for the entire year.
can't wait to see my Christmas wreath on the door being securely displayed by this hook.
Written by a customer while visiting command.com
Customer Rating
5
Outstanding
on November 21, 2013
Posted by: pomsmom
from Whitewater, CA
Gender:Female
[This review was collected as part of a promotion.] I live in California in the Banning Pass area. That is where they have all the windmills. Temps are 115 in the summer and can be below freezing in the winter. Daily fluctuation is always at least 30 degrees. Used this hook on my front door and hung a heavy wreath on it.
After a month it is still strong.
Written by a customer while visiting command.com
Customer Rating
1
Doesn't work on my fiberglass door
on July 26, 2016
Posted by: Bets
from Trussville, AL, United States
Gender:Female
I followed all the steps. It will not hold my wreath on the fiber glass door. Very disappointed.
No, I would not recommend this to a friend.
Response from command.comBy Social Engagement , Command™ Brand, July 28, 2016
Thanks for taking the time to share your review of our Command™ Outdoor Large Brushed Nickel Metal Hook. We're sorry to hear you've had trouble. We'd like to connect directly to learn more about your application so we can discover the reason for failure. Please call our team of experts at 1.800.934.7355 so we can assist. Thank you!
Written by a customer while visiting command.com
Customer Rating
2
Meh
on January 8, 2019
Posted by: arcspark83
from Cleveland, OH
Gender:Male
[This review was collected as part of a promotion.] I used one of these for hanging a wreath and other decorations on my front door. The issue I seem to have having is the wreath is between the storm door and the front door. On sunny days, the area between the two can heat up, causing the strip to basically melt off. Other than that, it works pretty well. Disappointed it doesn't handle the heat, because I don't want to put a hole in my new door.
I would recommend this to a friend!
Response from command.comBy Command, Social Care, January 8, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect. The adhesive is designed to withstand 123 ° F. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
on March 9, 2018
Posted by: Mac22
from Indianapolis
Gender:Male
[This review was collected as part of a promotion.] Applied to BthRm wall. Applied as per instructions. Did not hang anything on the hook for 2 days. After the 2 day period, used the hook q/o any problems. Will hold a pair of jeans or a wet/ dry bath towel w/o any problem. Just don't pull on the hook when adding or removing any garments. Hook has been installed for 2 months.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Waste of money
on December 11, 2016
Posted by: Gsorensen
from Houston, TX, United States
Gender:Female
I used two hooks to hang the garland and it held up for a couple of hours.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 12, 2016
We would not expect that trouble and we'd like to help. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT. They can discuss this in detail and get you strips that are sure to work. Thanks for taking the time to leave your review and we look forward to your call.
Written by a customer while visiting command.com