Customer Reviews for Command - Large Hanging Strips, 16 lb., 20/Pack - Black
Customer Rating
5
Love these Products!
on August 17, 2014
Posted by: kdsfae
from Fort Worth, TX
Gender:Female
[This review was collected as part of a promotion.] I received a painting for my birthday and having just moved to a new apartment I did not want to put holes in the wall. When I found these in the store I knew I had to try these. This worked exactly how I needed it to and now I am able to hang my painting without damaging the wall.
[This review was collected as part of a promotion.] We bought two frame picture hanger 4 in a pack. I used them on two full length mirrors and am so happy with the results.The paper backing on back of mirrors had to be removed. Small task for big results. Done this before and the take off is so easy with no marks. I got all my deposit back from my apartment move out. Thanks command.
[This review was collected as part of a promotion.] I read the directions, and hung my frame accordingly. The frame crashed to the floor the following day, and was destroyed. Will never try this product for hanging pictures again. It does not work.
Response from command.comBy Customer Contact Center, July 22, 2014
So sorry to hear that your frame broke using our products. For any customers who use our products and do not have the expected results, we would ask they contact us directly at 1-800-934-7355 M-F 7am to 6pm CST. Our customer service team will ask a few questions and offer further assistance. This toll free number is also listed on each package. Thanks for posting and please know we will contact you directly as well.
I received a 30x 40-inch foamcore-mounted color photo-print as a gift for X-mas. The artist and offeror expressly recommended using this Commnand mounting product to hang the picture in the vaulted gable wall on an interior stairwell of my home.
I mounted the photo print in accordance with the product instructions. One month later and this morning I awaken to find an abrasion on an adjacent wall and the entire 2.5 pound print laying face-down on the stairs, damaged/ripped with the Command mounting strips still affixed to the foamcore backing, but not to the wall.
While I've previousl;y used Command hook products for even-heavier picture hanging, to say that I'm diappointed in the failure of this product - moreover the damage to the expensive ($150) print - is an understatement.
Upon closer inspection, I see where 3M discretely placed a disclaimer on their product packaging that waives any guarantee or responsibility for damage arising from even the designated and appropriate use of their product. This is hardly an incentive to recommend or use Command products in the future.
Response from command.comBy Command™ Team, January 28, 2014
We are sorry to hear and see of the damage to your print while using our Command™ Picture Hanging Strips. We very much want to help determine what happened and provide a resolution for you. We would like the opportunity to make the situation right for you. Please hold onto the product as we may request it for further evaluation. We have sent you a direct email as well so that we can remain in touch with you. Thank you again.
[This review was collected as part of a promotion.] In using the command products for the first time, I have found over the past 4 mths. they surely help when you are renting and are not allow to nail anything to the walls. The hanging strips are great cause I can hang those pictures and etc that I love to have around the house. The strips hold very well and are easily to remove and change things around. Thanks for a product that works well. Designergirl
[This review was collected as part of a promotion.] The strips worked great. I used them for a large picture in bedroom, hall, man cave & above the fireplace. They have been up for over five years.
[This review was collected as part of a promotion.] I moved into a new house this year and the last thing I wanted to do was mark up all the walls as I always do trying to hang pictures. I used the picture hanging strips for all my frames and they work great! The best part is when I need to make a change I can just take them down and NO MESS OR HOLES IN THE WALLS. WHOO HOO! For my larger pictures that needed to be mounted in the wall, I still used the strips to center them in place and keep from moving. These are my little miracles!