Customer Reviews for Command - Large Hanging Strips, 16 lb., 20/Pack - Black
Customer Rating
5
Sturdy
on February 5, 2015
Posted by: Jennyf
from NJ
Gender:Female
I used these strips to hang a large old wood picture frame and it been holding very well for over 4 months now. At first the wall strips did detach onto the frame strips but I repeated the steps, holding the frame for 60 seconds and removed the frame leaving the strips on the wall for 1 hr, and the heavy bulky picture frame has been holding up well.
I just bought these to hang several pictures. I bought eight packages which should hang at least 32 picutres. I am using two strips on either side of a 20x10 frame. The first picture I tried to hang the strips stuck to the frame but would not stick to wall. I will admit that I only cleaned the wall with a wet cloth. My fault. Then I cleaned the wall with 91% isopropyl and replaced the wall side with new strips. The picture fell off within 4 hours. On one side the strip detached from the wall on the other the strips detached from each other. I cleaned the wall AGAIN and attached a new strip to the wall and then pressed the picture to the strips until they "clicked" together. This lasted about an hour. Picture has again fallen to the floor this time damaging the frame. I am returning the remaining strips and will go back to putting holes in my wall.
No, I would not recommend this to a friend.
Response from command.comBy Rachel B, Customer Service, January 20, 2015
Thank you so much for reaching out, we would expect the products to hold up until you decide to remove them as long as the surface was cleaned as you noted and the weight limits were followed. For any case where there are damages or the product is not performing as it should we would ask customers to call us directly at 1-800-934-7355 M-F 7am to 6pm CT. We will ask a few application questions and work towards a solution. Thanks again for posting and know we will contact you directly.
I hanged my big picture frame and up to this time its still hanging. I am truly amazed how this thing works. Awesome. I will continue to buy Command products because it has prove its worth.
I used this to hang one of those light weight mirrors that hang behind a door... It worked perfectly! I was worried that the command strip would not be able to handle the weight of the mirror, but luckily I was wrong. It has lasted now for 3 plus months!!!
[This review was collected as part of a promotion.] I am using them to put up my wrought iron candle holders, waiting to hang them up like the directions say. I used a few more to make sure they stay up. I have used them in the past with excellent reviews.
I just recently purchased these strips. I went to hang all 4x6 picture frames that were very light on my wall and when I did it was fine for a day and then they came off and smashed on the floor. When I went to remove the backing using the black pully tab it ripped all the paint off of my walls. I thought this was damage free hanging?? I would rather have nail holes then peeling paint. Now I have to repaint the whole wall. :(
Response from command.comBy Beth, Customer Service, September 3, 2014
Thank you for creating a Rating and Review for our Command(TM) Large Black Picture Hanging Strips. We are sorry to hear that you are having difficulty with the strips hanging your picture as well as removing the strips from the backing of your frame. If you feel that you followed all of our directions for mounting and then the removal of our product, we would not expect the trouble that you had. We would ask that you contact us directly at 1-800-934-7355 so that we can try to assist you and determine what may have happened when using our product. We are available Monday through Friday from 7:00 - 6:00 CT. We would ask that you hold onto the Command(TM) product including the used strips as we may need them to be returned for further evaluation. Please watch for a direct email from us as well. Thank you for your feedback!