Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 20/Pack - Black
Average customer rating
4.6
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
437
4 Stars
69
3 Stars
17
2 Stars
5
1 Star
33
93%of customers recommend this product.
(
461 out of
498)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 20/Pack - Black
Customer Rating
1
HORRIBLE. don't buy.
on July 17, 2016
Posted by: memebaz
from Detroit, MI, United States
Gender:Female
I bought these two months ago or so and it seemed fine until this morning at 3am when I woke up to the horrendous sound of what I thought was a bomb but actually was my beautiful picture frame collapsing to the floor. According to the product this should have been stuck like glue but it failed to do so. I'm extremely dissapointed.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 20, 2016
That is disappointing and something we would not expect when instructions and weight limits are followed. Please know we will be sending you a direct e-mail offering assistance. For any customer who runs into trouble we would ask you please call our team at 1.800.934.7355 M-F 8am-5pm CT so our team can assist. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
2
Worked great, until it didn't
on September 18, 2015
Posted by: Valen
from MD, United States
I used this to hang a small item (less than a pound). It worked for about two years and then the item fell off and with with came the finish off of the wall. Now I am terrified to remove the other items I have fearing I might have the same result
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 22, 2015
Thank you for leaving your review, we would not expect the product to come off of the wall and take paint that way. With wall damage we would ask customers contact our team at 1.800.934.7355 M-F 8am-5pm CT. Our team can ask a few questions and let you know how we can assist. Please know we will send you a direct e-mail with next steps.
Written by a customer while visiting command.com
Customer Rating
5
Used to hange a chalkboard
on August 24, 2015
Posted by: Launda01
from Plano, TX, United States
Gender:Female
I used this to hang a chalkboard in the kitchen of my apartment. I wanted an easy to use product that did not damage the walls. This product worked perfectly. I as able to install completely in 20-30 minutes (including the time it took to set the strips on the wall). It has been complete for months and no issues. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Amazing!
on August 17, 2015
Posted by: stacyrenee820
from Maryland, United States
Gender:Female
I love these things! They are so easy to use. I like these much better then having to line it up and trying to find the right place to put the nail. Plus I'm always one who never likes how I do it the first time so it prevents tons of holes in the wall. Plus if you ever want to redecorate it doesn't leave a ton of holes in the wall! I've never had an issue with it pealing off paint either. I highly recommend these!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Extremely Unsatisfied
on August 5, 2015
Posted by: alicias
from Boston, MA, United States
Gender:Female
I have now purchased this product on 3 separate occasions, hoping each time that perhaps I had just chosen a faulty pack. All 3 times these Strips would stay attached to the wall for about 30 minutes before falling off. The pictures I was hoping to hang with them weigh less than 5 pounds. Each time I followed all instructions completely and got the same result. These Strips are terrible and do not work AT ALL.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 13, 2015
We're very sorry to hear of the trouble you have experienced with our picture hanging strips. We would expect them to stay up until you decide to remove them. For customers experiencing any trouble we would ask they please contact our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we have sent you an individual e-mail. Thanks for leaving your review.
Written by a customer while visiting command.com
Customer Rating
1
highly unsatisfied.
on April 7, 2015
Posted by: crafty mom
from Visalia, CA, United States
Gender:Female
I bought these last month and was highly disappointed! I've used the command hooks and love those so I thought I would give these a try. The picture frame I had just bought mind you, fell off right away and shattered and the frame broke as well. To make matters worse I bought the value pack and spent $9.00 at target.
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Customer Service, April 9, 2015
We want to help with issues like this as we would expect our products to work on any smooth/sealed surface as long as weight limits and surface preparation are followed. For any customer who experiences trouble with our products we would ask they call our team at 1-800-934-7355 M-F 7am to 6pm CT. Please know we will e-mail you directly as well. Thanks again!
Written by a customer while visiting command.com
Customer Rating
5
Work Awesome!!
on February 24, 2015
Posted by: rocksidelabs
from Holland mi
Gender:Female
I have been using these on all my pictures, canvases, even big heavy pictures. I use way more than what is recommended just to make sure they dont fall down. On my really heavy wood picture I used 8 of the heavy ones. So far everything has lasted and stayed on the wall!!!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Fist success, then failure
on February 15, 2015
Posted by: Javajuice
Gender:Female
My first try was a great success. Thereafter, failure and waste of money. Biggest complaint is the directions on the back of package. If I can read the microscopic font 0 with my glasses on, they keep referring to "remove" red strips or green strips. My purchases never have those designated colors. Next, I follow directions but somewhere between step 4 and 5 when they say press to wall, then remove bottom first, everything peels off. So then, how can I wait and hour if nothing is stuck to the wall. And do they really mean clean my painted walls with alcohol first? Directions are insufficient and more confusing the simpler they try to make it.
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Customer Service, February 16, 2015
Thank you for taking the time to write your review on our product. We are sorry to hear of the troubles you experienced and would appreciate the opportunity to assist further. Due to the number of variables we would ask customers contact us directly at 1-800-934-7355 M-F 7am to 6pm CT. Please know we have also received your e-mail and will be reaching out to you directly.
Written by a customer while visiting command.com