Customer Reviews for Command - Large Hanging Strips, 16 lb., 20/Pack - Black
Customer Rating
5
Apartment Decorating
on April 22, 2017
Posted by: CommanderInChief
from Anderson, SC, United States
Gender:Female
I complete love this product! I used them to hang up my comic book and movie art in my apartment! I can wait to get some more! I just wish there were more that came with the purchase!
I have used these for over 7 months now on lighpt icture frames to heavy mirrors and they are awesome. I figure they need changed out every year or so but they don't leave holes so if I move it will be nice still.
[This review was collected as part of a promotion.] I bought these to hang wall clock.....how stupid....I followed directions to a tee and it fell off wall and the glass broke!! NICE...now I have a new clock with broken glass...
NEVER AGAIN
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, March 10, 2017
We're sorry to hear of your experience. We have many products that would be ideal for hanging up a clock but we're not sure this is one of them. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT so our team can gather some additional information and understand why this may have happened. Thanks for leaving your review and we look forward to your call.
I bought large command strips to hang a 24x36 framed poster for my boyfriend. There is no glass so it only weighs about 7lbs. We used all 4 stripes, and according to the package it should hold up to 16lbs. After 3 months of buying the command strips we heard a loud noise in the middle of the night; the frame had fallen and broke. I had to buy a new frame, again without glass, so we can hang the picture. We bought the strips again, 3 months later that same thing. A loud noise in the middle of the night. Thankfully the frame didn't break but we will no longer be wasting our money on ANY command products in the future.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, March 6, 2017
We're sorry to hear of your experience and we're unsure why it happened two times when weight limits and instructions were followed. We'd like to determine the cause of this and ask that you hold on to any used or unused product or packaging and connect with our team by calling 1.800.934.7355 M-F 8am-5pm CT. Thanks for leaving your review and we look forward to your call.
I sold my house and moved into an apartment.. The management did not want a lot of nails in the walls sobI purchased all and only Command products to hang all my pictures, shelves and decorations. When I went to remove a small picture, it ripped the drywall/paint. I hung over 46 pictures etc., I can only imagine what damage I will be responsible to pay for. I am very unhappy and dissatisfied with your products.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, March 1, 2017
Please call our team at 1.800.934.7355 M-F 8am-5pm CT so they can walk you through slowly stretching the strip straight down for clean removal while also gathering information to determine why this happened. For any customer having trouble with our products we'd ask you call us and connect. Thank you and we look forward to your call.
I followed the steps. When I use rubbing alcohol on my wall, it removes some paint. Also it doesn't hold the frame up. I know have a ripped spot on my wall.
DO NOT GET, OR TRUST THIS PRODUCT!!!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 17, 2017
Thank you for taking the time to leave your review. Our team would like to gather some additional information to try and determine why this was your experience and we ask you call 1.800.934.7355 M-F 8am-5pm CT. Thanks again, and we look forward to your call.