Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 20/Pack (17206BLK-20NA) - Black
Average customer rating
4.6
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
437
4 Stars
69
3 Stars
17
2 Stars
5
1 Star
32
93%of customers recommend this product.
(
461 out of
498)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 20/Pack (17206BLK-20NA) - Black
Customer Rating
1
Worked well for 6 months then fell down out of now
on July 14, 2019
Posted by: Nickname5
from Ottawa
Gender:Male
The velcro strips stayed on the wall but the surface in contact with the frame gave way after 6 months out of nowhere. Product around 2kg weight when stated it could hold 7.2kg. Extremely frustrating.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 16, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-364-3577 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Poor quality
on July 12, 2020
Posted by: Jdrd
from Chicago
Gender:Male
I figured the 16 lb strips would be fine on a framed poster that weighs less than 10 pounds. I followed the instructions for using the strips and my framed poster fell the next day. Luckily, it's not a glass frame. I do not trust these strips on painted concrete.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, July 14, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Don’t buy these
on May 25, 2022
Posted by: Bobbette24
from Boise id
Gender:Male
They don’t hold. I used them on small light frames. Half of the failed. I am replacing lots of glass. While they don’t hold the light frames, they are strong enough to remove paint. The broken glass photo is a postcard in a very light frame.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, PACE Social Team, May 27, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT and reference your case number 32945295. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
3
Have a bad batch - picture fell down
on September 29, 2018
Posted by: rocket
from Campbell, CA
Gender:Male
I have been using these for a few years now. I just did a set of 2 pictures and one of them came off the wall. All 4 of the wall side are still on the picture, I have pulled down the second picture, and when i did 2 of them as well just came off the picture frame. These weigh 9.6Lbs.
Written by a customer while visiting command.com
Customer Rating
1
poor
on October 5, 2021
Posted by: boo hoo
from Beverly HIlls florida
Gender:Female
[This review was collected as part of a promotion.] I used command strips to put up some small plates and two fell off the wall. broke two of my dishes when it hung them with the strips. Also bought heavy duty ones for my pictures and they also did not hold either. I followed instructions as to use them.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, October 6, 2021
Hello, thank you for leaving your review! We appreciate your interest in our products for your hanging needs. Unfortunately, we have not tested or able to recommend a product for hanging plates. However, this product should be holding 16lbs, when four pairs are being used and up to 24x36" size frame. We would love to learn more and ask that you connect with our team by chatting with us on our website or calling us at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #27356963. We look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Ruined my Wal
on December 4, 2017
Posted by: Laurie K
from Florida, United States
Gender:Female
I bought these to hang up a tapestry, maybe 2-3 pounds. I put two sets on the wall and had it hanging for a few days. When I looked at it a few days later I noticed that the paint was coming off under the weight of the tapestry. Props to command for making it strong enough to rip paint off the wall instead of just falling but come on.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 4, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Would Not Recommend
on June 19, 2019
Posted by: mega14
from Schaumburg, IL
Gender:Female
Purchased this product to hang a frame. I used all 4 strips and followed the instructions. Hung the frame with the strips and within a few hours the frame fell. The frame I purchased was hanging was well under the weight it said these would hold. And when the frame fell it broke. So now I have a brand new broken frame and useless Command Strips. Will never purchase again.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, June 24, 2019
Hello- We are sorry to hear of the trouble! Your experience is not what we would expect when our installation steps are followed: https://www.youtube.com/watch?v=6bTdtnzPmOE&t=3s. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Not as expected
on December 24, 2018
Posted by: Karen1951
from Kentucky
Gender:Female
Bought these to hang a sign on wall ...wouldn't stick to sign or wall
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 26, 2018
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with us at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details and help. Thank you!
Written by a customer while visiting command.com