Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 20/Pack (17206BLK-20NA) - Black
Average customer rating
4.6
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
437
4 Stars
69
3 Stars
17
2 Stars
5
1 Star
32
93%of customers recommend this product.
(
461 out of
498)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 20/Pack (17206BLK-20NA) - Black
Customer Rating
5
No holes, no nails, easy to hang & straight
on July 4, 2012
Posted by: OCDorganizer
from GIlbert, AZ
Gender:Female
[This review was collected as part of a promotion.] I moved into a new house that was just built. I love putting pictures on my walls but I don't like putting holes in my new walls. I also hate when pictures are not even, straight or the layout you want just doesn't work out. I have seen the commercials for the Command picture strips and decided to try them. I have anything from extremely large and heavy pictures to small wallet size pictures hanging up. Everyone of my pictures in my house is now hung up with some size of command products. I love everyone of them and they work amazingly. This product is very easy to use and you have straight organized items you never have to fix. Another plus if you don't like where you placed the picture 1 min later and its moved with no hole in your wall. I highly recommend this product and will continue to use them. A MUST TRY PRODUCT!!!!!!
Written by a customer while visiting command.com
Customer Rating
1
Very disappointed in product failure/damage!
on January 23, 2014
Posted by: skullcap
from Atlanta, GA
Gender:Male
I received a 30x 40-inch foamcore-mounted color photo-print as a gift for X-mas. The artist and offeror expressly recommended using this Commnand mounting product to hang the picture in the vaulted gable wall on an interior stairwell of my home.
I mounted the photo print in accordance with the product instructions. One month later and this morning I awaken to find an abrasion on an adjacent wall and the entire 2.5 pound print laying face-down on the stairs, damaged/ripped with the Command mounting strips still affixed to the foamcore backing, but not to the wall.
While I've previousl;y used Command hook products for even-heavier picture hanging, to say that I'm diappointed in the failure of this product - moreover the damage to the expensive ($150) print - is an understatement.
Upon closer inspection, I see where 3M discretely placed a disclaimer on their product packaging that waives any guarantee or responsibility for damage arising from even the designated and appropriate use of their product. This is hardly an incentive to recommend or use Command products in the future.
Response from command.comBy Command™ Team, January 28, 2014
We are sorry to hear and see of the damage to your print while using our Command™ Picture Hanging Strips. We very much want to help determine what happened and provide a resolution for you. We would like the opportunity to make the situation right for you. Please hold onto the product as we may request it for further evaluation. We have sent you a direct email as well so that we can remain in touch with you. Thank you again.
Written by a customer while visiting command.com
Customer Rating
5
Perfect for hard office walls
on September 23, 2012
Posted by: KarenN
from West Lafayette, IN
Gender:Female
[This review was collected as part of a promotion.] I just moved into a new office and the staff told me it was nearly impossible to hang pictures, diplomas, etc., because the walls are so dense.
I found the large hanging strips in our office supplier's catalog and found them really easy to use and the perfect solution to our dense walls. I've hung all my materials and we've ordered more for everyone else to use.
Thanks for a great product!
Written by a customer while visiting command.com
Customer Rating
5
Little Miracles!
on June 13, 2013
Posted by: Anonymous
from The Jersey Shore
Gender:Female
[This review was collected as part of a promotion.] I moved into a new house this year and the last thing I wanted to do was mark up all the walls as I always do trying to hang pictures. I used the picture hanging strips for all my frames and they work great! The best part is when I need to make a change I can just take them down and NO MESS OR HOLES IN THE WALLS. WHOO HOO! For my larger pictures that needed to be mounted in the wall, I still used the strips to center them in place and keep from moving. These are my little miracles!
Written by a customer while visiting command.com
Customer Rating
5
Command™ Black Large Picture Hanging Strips
on June 23, 2013
Posted by: THERONSAYS
Gender:Male
[This review was collected as part of a promotion.] The strips worked great. I used them for a large picture in bedroom, hall, man cave & above the fireplace. They have been up for over five years.
Written by a customer while visiting command.com
Customer Rating
1
This product does not work
on July 15, 2014
Posted by: Michele1231
from Commerce Township, MI
Gender:Female
[This review was collected as part of a promotion.] I read the directions, and hung my frame accordingly. The frame crashed to the floor the following day, and was destroyed. Will never try this product for hanging pictures again. It does not work.
Response from command.comBy Customer Contact Center, July 22, 2014
So sorry to hear that your frame broke using our products. For any customers who use our products and do not have the expected results, we would ask they contact us directly at 1-800-934-7355 M-F 7am to 6pm CST. Our customer service team will ask a few questions and offer further assistance. This toll free number is also listed on each package. Thanks for posting and please know we will contact you directly as well.
Written by a customer while visiting command.com
Customer Rating
1
pictures keep falling off wall.
on January 19, 2015
Posted by: KSD2015
from Nashville, MI, United States
Gender:Female
I just bought these to hang several pictures. I bought eight packages which should hang at least 32 picutres. I am using two strips on either side of a 20x10 frame. The first picture I tried to hang the strips stuck to the frame but would not stick to wall. I will admit that I only cleaned the wall with a wet cloth. My fault. Then I cleaned the wall with 91% isopropyl and replaced the wall side with new strips. The picture fell off within 4 hours. On one side the strip detached from the wall on the other the strips detached from each other. I cleaned the wall AGAIN and attached a new strip to the wall and then pressed the picture to the strips until they "clicked" together. This lasted about an hour. Picture has again fallen to the floor this time damaging the frame. I am returning the remaining strips and will go back to putting holes in my wall.
No, I would not recommend this to a friend.
Response from command.comBy Rachel B, Customer Service, January 20, 2015
Thank you so much for reaching out, we would expect the products to hold up until you decide to remove them as long as the surface was cleaned as you noted and the weight limits were followed. For any case where there are damages or the product is not performing as it should we would ask customers to call us directly at 1-800-934-7355 M-F 7am to 6pm CT. We will ask a few application questions and work towards a solution. Thanks again for posting and know we will contact you directly.
Written by a customer while visiting command.com
Customer Rating
1
Fist success, then failure
on February 15, 2015
Posted by: Javajuice
Gender:Female
My first try was a great success. Thereafter, failure and waste of money. Biggest complaint is the directions on the back of package. If I can read the microscopic font 0 with my glasses on, they keep referring to "remove" red strips or green strips. My purchases never have those designated colors. Next, I follow directions but somewhere between step 4 and 5 when they say press to wall, then remove bottom first, everything peels off. So then, how can I wait and hour if nothing is stuck to the wall. And do they really mean clean my painted walls with alcohol first? Directions are insufficient and more confusing the simpler they try to make it.
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Customer Service, February 16, 2015
Thank you for taking the time to write your review on our product. We are sorry to hear of the troubles you experienced and would appreciate the opportunity to assist further. Due to the number of variables we would ask customers contact us directly at 1-800-934-7355 M-F 7am to 6pm CT. Please know we have also received your e-mail and will be reaching out to you directly.
Written by a customer while visiting command.com