Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
677
4 Stars
194
3 Stars
77
2 Stars
37
1 Star
109
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Posted by: CECILE G.
Verified Purchase:Yes
Like it. Pleased with price and quality
Written by a customer while visiting Staples
Posted by: L.B.
Verified Purchase:Yes
Decent shredder. Nice size for my home office. Love the size and operation. Wouk’s prefer a micro-cut. But all things considered it is a nice unit.
Written by a customer while visiting Staples
Posted by: DEBORAH S.
Verified Purchase:Yes
This shredder has worked as expected. The last one was good for 5 years and I expect the same out of this one.
Written by a customer while visiting Staples
Posted by: WILLIAM N.
Verified Purchase:Yes
The enclosed plastic bag is too small to use in the machine. The cutting output is too large and fills the basket much quicker because there is more air pockets generated. The unit is too small. The sides of the basket are not the same height causing and assisting shredded paper to fill between the back of the basket and the back of the unit. This contributes to the basket being pushed out of the unit and terminating future use until a power reset is made. Also with this problem is the fact insertion of the basket may be stopped and prevent use until the paper has been removed from inside the unit. The child proof safety feature at the turn on is problematic when these paper issues occur because the reset is a start over scenario. I don't need this level of safety nor the limits to volume this unit delivers. The unit is quiet when running. I owned a larger different model for many years until the motor died and I purchased this one. I own a business and this unit is good for infrequent use since the problems I list would generally be lessened. In time after my emergency project is complete I will look for a more compatible unit to my needs. My two stars includes the generous feed section relative to inserting the number of pages (24 max) at one time the relative shipping experience the inability to pick up (and view) the unit and the unit price. Much of this review would have been different had the unit been at a store such that a better buying decision could have been made. As I alluded to before I would have returned it but I needed a unit quickly and not time to wait or get a replacement. Online purchasing is not cut and dry and often results in returning purchases. There are no photos to this review for a number of reasons. Mainly they would be of no further benefit and would be difficult to capture the issue and this review mechanism is getting slower and time consuming to input the more characters I use.
Written by a customer while visiting Staples
Posted by: GLADYS B.
from Pembroke Pines
Verified Purchase:Yes
The shredder stopped working soon after I started using it. I put only paper one at a time no plastic no sticky materiel and yet it stop working. I tried to clean it by removing stuck paper from the teeth with a tweezer nothing work. My mistake was not returning sooner.
Written by a customer while visiting Staples
Posted by: B.R.
Verified Purchase:Yes
I did not realize until the shredder was delivered that it was for light shredding only. I am going to return it. The problem is not the shredder but my not realizing it was for light work only.
Written by a customer while visiting Staples
Customer Rating
4
Watch out for the side handles
on January 1, 2025
Posted by: JANE H.
Shredder works great and is less noisy than most but the indented side handles do not pick up the whole machine they only pick up the top containing the shredding mechanism. If you leave the shredder powered up someone who is not familiar with it might try to pick it up and find themselves with a live shark in their hands. So I keep mine always turned off. I think this is unsafe design. My previous shredder from Staples had side handles that picked up the whole machine and the shredding mechanism just lifted off without handles.
Written by a customer while visiting Staples
Posted by: DIANA
Verified Purchase:Yes
This is the perfect size for under my desk! It works beautifully and shuts off automatically. I love it!
Written by a customer while visiting Staples