Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder (ST62156) - Black
Average customer rating
4.2
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
26
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
5
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder (ST62156) - Black
Customer Rating
1
Went through 3 returns with this unit.
on September 25, 2025
Posted by: STEPHEN W.
Each of the three units I tried before sending them back all had the identical problem/issue. After using for a short time the "Empty Bin" light comes on and unit shuts down. When opening the bin to empty turns out that sensor is WAY!!!!!!!!!! out of calibration. I opened the bid to discover it was only less than a 1/4 fill. Probably closer to an 1/8th.
Written by a customer while visiting Staples
Customer Rating
4
Overall great purchase
on May 25, 2024
Posted by: E.H.
[This review was collected as part of a promotion.] At first I was a bit hesitant with being 24 sheets but boy was I impressed! With shredding confidential documents regularly this was going to be put to use! It can handle 15-20 sheets with ease anything over that I had to reverse and forward again a few times but overall it went through. This holds up to about 100 I’d guess sheets before I’d recycle. With about 3 of us using it we’d dump nightly after work. With its small compact size and not making much noise it was great to put in my small office without notice. Only con I have is that sometimes the staples got jammed up when doing more than about 12 sheets. Overall great product would recommend!
Written by a customer while visiting Staples
Customer Rating
5
This is an excellent mean eating paper machine
on May 27, 2024
Posted by: R.G.
from Mesa
[This review was collected as part of a promotion.] This paper shredder was very impressive I was hesitant and did not think it was going to function to it’s full capacity as I read about. I was totally shocked at how well it eats thick stacks of paper and shreds them up it took old credit cards with no problem and stacks of paper with staples and paper clips ! I kept this shredder by my desk area I was the only one primarily using it but I sure did get lots of documents shredded up that were long overdue. The only thing I was not too crazy about was the bag inserted to hold the shredded paper I felt it was more of a hassle to deal with the bag so I discontinued using it I just remained dumping the shreds after the bin was full into a trash bag. Otherwise say less then the best about this handy tool it’s easy to move around and the slide feature on top makes it easy to turn on and off when using it or not in use the shred size is perfect and keeps for less mess and also still feeling safe n secure that no information can be read. The bin size holds so much capacity and you can even press the shreds down a couple more times to compact the capacity inside the bin this was a great item to review for stellar and much needed in my home I have been through a few shredders and this one will last a long time it’s heavy duty and has a commercial feel to it while it’s in the comfort of my own home.
Written by a customer while visiting Staples
Customer Rating
4
the work from home shredder
on May 24, 2024
Posted by: C.P.
from Bellbrook
[This review was collected as part of a promotion.] This shredder was perfect for our work from home office! It was small enough that it didn’t take up a lot of space but was super efficient! It was able to shred all the documents that is needed during my workday which includes daily client documentation. My husband and I both used this shredder daily for work as well as my daughter who thought it was fun to shred her papers from school. It shredded 50-75 pages a day & held up well. We cleaned it out every other day. Overall I find it very practical & meets all our needs for home use.
Written by a customer while visiting Staples
Customer Rating
5
Shreds like butter
on May 26, 2024
Posted by: L.G.
from Jacksonville
[This review was collected as part of a promotion.] This is the most powerful shredder I have seen lately. I placed three envelopes of bulk mail together and they went through the feeder as though they were a slab of soft butter. When sliding just one or two sheets it just glides through but I was amazed that it took no more effort with the thicker stacks of paper. This shredder will definitely come in handy as I have a few boxes of old statements and receipts to go through. The only thing I wish it had was two handles or indentations so that it was slightly more portable when I have to move it around a bit. Since I really won't have to do that a lot I think that I will be very happy with this shredder.
Written by a customer while visiting Staples
Posted by: DOUGLAS E.
Verified Purchase:Yes
We would buy it again
Written by a customer while visiting Staples
Customer Rating
5
Works amazing
on May 26, 2024
Posted by: M.L.
from Waltham
[This review was collected as part of a promotion.] This paper shredder is an absolute beast! Nothing that I tried to shred stood any chance against this machine. This worked really well at shredding all different types of materials and was so easy to use and set up. Just plug it in turn it on and insert your paper to shred. It takes a few seconds to shred through each piece you put through but since you can stack 20+ pieces to shred at one time the efficiency is unmatched. I love being able to just put a stack of paper in and not have to worry about it working or not. I haven't had any paper jams yet but you can reverse the direction to easily help unjam if needed. The bin size is plenty large and doesn't require frequent emptying and the shreds are nice and small to conceal any important information. I would say this shredder is a bit too much for my home use but it's perfect for my office job where more frequent shredding is require.
Written by a customer while visiting Staples
Customer Rating
5
Staple paper shredder
on May 23, 2024
Posted by: B.M.
[This review was collected as part of a promotion.] My first impression taking it out of the box was it is super heavy. I did struggle removing it from the box and getting it set up. Once it was plugged in everything was self-explanatory. I love that it slides open to and then you place the papers in the shredder. I love that safeguard there in case there’s ever a little fingers around. My second favorite thing about it is it’s super quiet. With how heavy it was I assumed it was going to be loud and aggressive sounding. Overall I’m super impressed with the quality. I’m able to shred up to 24 papers with Staples included. Saves me so much time not pulling them apart when I’m in a hurry . We use this at our business in our office and find that it’s super convenient to roll around with the wheels at the bottom. That way if I’m shredding a large amount of things I can slide it right up to my chair. And roll it back into place when I’m done.
Written by a customer while visiting Staples