Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
677
4 Stars
194
3 Stars
77
2 Stars
37
1 Star
109
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Posted by: SHIELA C.
Verified Purchase:Yes
Very noisy basket is alot smaller than expected. Would not purchase again
Response from StaplesBy April 21, 2025
Hi I'm sorry to hear that you're unhappy with your purchase and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
Posted by: MARIAM H.
Verified Purchase:Yes
The printer box says this shredder is for medium use and can shred 15 sheets at a time. I don't think it can handle more than a few sheets at most. This probably wasn't the best choice for us.
Written by a customer while visiting Staples
Posted by: OLIVIA G.
Verified Purchase:Yes
Very poor quality product. Shredded paper got stuck in feeder and reverse would not clear paper shreds. Waste of money and would not recommend. Only have 30 days to return product for refund or exchange.
Response from StaplesBy April 18, 2025
Hi Olivia thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples
Posted by: S.W.
Verified Purchase:Yes
Not bad but shuts down due to overheating often
Response from StaplesBy April 17, 2025
Hi Thanks for reaching out to us. I regret to hear that you received a defective item with your recent purchase. To return or replace this item please visit your local store. https://stores.staples.com/search ^MS
Written by a customer while visiting Staples
Posted by: ROLAND C.
Verified Purchase:Yes
Saves time by shredding multi sheets quickly.
Written by a customer while visiting Staples
Posted by: DIANNE T.
Verified Purchase:Yes
Small enough to fit under my desk incognito and get the job done. I am well pleased with my purchase.
Written by a customer while visiting Staples
Posted by: ROBERT L.
Verified Purchase:Yes
I like this shredder very much
Written by a customer while visiting Staples
Posted by: L.H.
Verified Purchase:Yes
I like it’s easy to operate and get the job done thanks to the workers at the staple store in corona very helpful
Written by a customer while visiting Staples