Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
677
4 Stars
194
3 Stars
77
2 Stars
37
1 Star
109
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Posted by: PATRICIA W.
Verified Purchase:Yes
Runs smoothly not too loud. Doesn't heat up as fast as my old one. Bag doesn't catch on the inside of the bin. Hopefully will last longer than the other one.
Written by a customer while visiting Staples
Posted by: STEPHANIE G.
Verified Purchase:Yes
It's nice and does the job! We really like that it doesn't take up as much space as the last one we had. It feels a bit delicate to use! Only time will tell!
Written by a customer while visiting Staples
Posted by: G.F.
Verified Purchase:Yes
Works great. Fast shipping and arrived in good condition.
Written by a customer while visiting Staples
Posted by: JOSEPH A.
Verified Purchase:Yes
I brought this shredder for personal use. It does the job as far as shredding is concerned. I used to own a much larger Staples shredder. with a much larger collection trash bin. This one has a much smaller bin only 12in tall. You have to bend over to use it small enough to fit in a cabinet.
Written by a customer while visiting Staples
Posted by: Almeida High
Verified Purchase:Yes
Bought this for my home office for light shredding. Shreds credit cards easily easy to set up and was delivered on time.
Written by a customer while visiting Staples
Posted by: EMILY G.
Verified Purchase:Yes
Jams easily and seems to be weak. It’s ok.
Response from StaplesBy June 9, 2025
Hi Emily I'm sorry to hear that you are unhappy with your product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
Posted by: BONNIE A.
Verified Purchase:Yes
A bit better than the smaller shredder I used to have. Perfect for those pages at home that you keep for a while and then don't need any longer but want to shred because of all the personal info on them.
Written by a customer while visiting Staples
Posted by: C.M.
Verified Purchase:Yes
This is a good shredder for minimal use. I should have gotten a larger one. I shred everything! But it has a great warranty which I had to use to replace.
Written by a customer while visiting Staples