Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,121 Reviews)
Rating breakdown 1,121 reviews
5 Stars
693
4 Stars
196
3 Stars
80
2 Stars
40
1 Star
112
85%of customers recommend this product.
(
109 out of
128)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Customer Rating
1
Disappointing
on August 4, 2025
Posted by: Jon P.
from Concord
Not nearly up to specs advertised. Will choke on more than 10 sheets. Overheat light comes on after 5 minutes or less. Returned to store for exchange unit. Exact same issues with replacement. I want to make it clear: I never jammed either unit. I stayed within 6 sheets no staples no tape. It simply quits. NO WAY this is a 20 minute run time 40 minute time out. With any volume of shredding a complete waste of time. Cannot imagine trying to use this in an office with several users trying to destroy sensitive documents. Read the other One Star ratings- I am not the only one with this issue. And with 2 machines.
Written by a customer while visiting Staples
Posted by: R.H.
Verified Purchase:Yes
Excellent shredder. I recommend it.
Written by a customer while visiting Staples
Posted by: SHARON L.
Verified Purchase:Yes
Does a good job and is very compact which saves space
Written by a customer while visiting Staples
Posted by: JACK B.
Verified Purchase:Yes
I prefer the pull out drawers to avoid the top detachable shredder mechanism from tipping over. It does a decent job but the shredding process from start to finish is longer than it has to be.
Written by a customer while visiting Staples
Posted by: FERNANDO R.
Verified Purchase:Yes
Very affordable and practical unit.
Written by a customer while visiting Staples
Posted by: A.M.
Verified Purchase:Yes
My old shredder quit so I went for a medium-priced replacement. I'm pretty satisfied with this one. It cuts through everything I put in for average househouse usage (not business): several sheets or an entire envelope full of unwanted junk mail. The reservoir is a bit smaller than my last one but it simply slides out to be dumped. (Previously I had to disengage the heavy grinding mechanism turn it over while not making a mess and then dump it.) A light goes on to warn you that it is getting full. I never really minded the noise of the previous machine but this one is so quiet you'd never know it was on. All in all no regrets as long as it holds up over time.
Written by a customer while visiting Staples