Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
677
4 Stars
194
3 Stars
77
2 Stars
37
1 Star
109
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Posted by: JEAN C.
Verified Purchase:Yes
The shredder is too small what I don't like is that it has to stay closed when not in use as the blue light is too bright. I don't like that the blades start as soon as you actually slide the top open so I've taped that up. I also don't appreciate that the only option I had for a shredder at Staples is ONLY their brand. I left them with the excellent shredder I had and I'm sure someone has cleaned out the blades and now has a much better shredder in their possession.
Written by a customer while visiting Staples
Posted by: SUSAN B.
Verified Purchase:Yes
This does the job for shredding all our outdated sensitive household papers
Written by a customer while visiting Staples
Posted by: L.G.
Verified Purchase:Yes
This little shredder really helped me clean out 6 years worth of unneeded paperwork taking up space. I would highly recommend this for personal home use.
Written by a customer while visiting Staples
Posted by: JOSEPH B.
Verified Purchase:Yes
I like it already
Written by a customer while visiting Staples
Posted by: RENEE A.
Verified Purchase:Yes
Have to lift the top to empty the can no pull out drawer. Paper you enter from the top crumbles no matter how you put them even 1 sheet. It seems like the opening for the paper is smaller than 8.5 inches. Returned it & bought a Fellow shredder that works great.
Written by a customer while visiting Staples
Posted by: REBECCA L.
from Wilmington
Verified Purchase:Yes
My paper shredders button to turn on and off broke so I needed a new one. I found this one it is working just fine. It cuts quickly and is perfect for the job intended for of destroying personal papers no longer needed.
Written by a customer while visiting Staples
Posted by: GAIL A.
Verified Purchase:Yes
I thought this item would be worth while. Unfortunately I'm sorry I purchased it It starts to over heat after using it for about 5 minutes This is ludicrous.
Response from StaplesBy July 17, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: HARRY L.
Verified Purchase:Yes
I want to thank you for everything you did for me with my return The people who helped me was so kind to me and made it easier for me to go through the process again I want to thank you for a great job
Written by a customer while visiting Staples