Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
677
4 Stars
194
3 Stars
77
2 Stars
37
1 Star
109
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Posted by: Robert
Verified Purchase:Yes
We haven't used it yet & that's the reason for only 4 stars. But the set-up is perfect for ease-of-use. The top slides apart at the insertion track to reveal the controls. The bin is easily pulled forward to empty it so you don't have to lift the blades & motor. Should be easy to maintain.
Written by a customer while visiting Staples
Posted by: JOHN S.
Verified Purchase:Yes
Loud and not very durable. First one stopped after 2 days and got a free replacement. The 2nd one stopped working after about a month. Waste of money.
Written by a customer while visiting Staples
Posted by: JENNIFER S.
Verified Purchase:Yes
Basic. That's what I needed. No frills. Light duty. That's what I got. Does not impress with its power (but it could be hiding it's strength that I haven't put to the test yet) and you have to either leave it on or operate the power switch conveniently on top every time you use it. Very bright green LED when it is powered. Possible double duty as a night light.
Written by a customer while visiting Staples
Posted by: CAROL K.
Verified Purchase:Yes
IT WSN'T WHAT I THOUGHT. You get what you pay for. It is a cheap product all around. It can only handle very little shredding.
Response from StaplesBy August 20, 2025
Hi Carol thank you for your product review. We're disappointed to hear you're not happy with your Staples 8-Sheet Cross-Cut Shredder. We can definitely set up a return or exchange for you within 14 days of your delivery date (8/26/25) at (800) 333-3330 or you can visit our Return Center at the link below. Thank you and have a great day. https://www.staples.com/sbd/cre/help-center/returns-policy/
Written by a customer while visiting Staples
Posted by: GARY S.
Verified Purchase:Yes
Machine does a great job on papers envelopes. Can feed several itemsat same time.
Written by a customer while visiting Staples
Posted by: A.S.
Verified Purchase:Yes
Hard to put in the paper to be shredded. Hard to lift off the top to empty the bottom half out.
Written by a customer while visiting Staples
Posted by: S.H.
from Indianapolis
Verified Purchase:Yes
Arrived on time well-packaged. Works well!
Written by a customer while visiting Staples
Posted by: D. H.
Verified Purchase:Yes
This shredder worked well for what I needed.
Written by a customer while visiting Staples