Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
677
4 Stars
194
3 Stars
77
2 Stars
37
1 Star
109
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Customer Rating
1
Broke after first use
on November 16, 2025
Posted by: Paper Shredder
Shredder jammed on first use and I did not exceed 8 pages. First one side stopped working and then it stopped all together.
Written by a customer while visiting Staples
Customer Rating
5
Perfect item for what I needed!
on November 14, 2025
Posted by: bamagrad1998
Having a small home office, and being a graduate student, I have a ton of papers - and this is the perfect size for making those go away and for not taking up a ton of room. I have been really pleased with this and it was a good purchase to make.
Written by a customer while visiting Staples
Customer Rating
1
Broken
on November 5, 2025
Posted by: Quita
I purchased this shredder less than a month ago and it’s not working anymore I used it once then went to use it again and it’s not working anymore..would not recommend
Written by a customer while visiting Staples
Posted by: MARILYN F.
Verified Purchase:Yes
I was pleased this shredded was on sale
Written by a customer while visiting Staples
Posted by: JAN S.
Verified Purchase:Yes
It works well and while having a smaller shredder is nice from a space standpoint it’s obviously not able to hold as much shredded paper as our previous shredder.
Written by a customer while visiting Staples
Posted by: MARCIA S.
Verified Purchase:Yes
We are satisfied with the product. It’s a bit small in size and capacity but will meet our needs. Compact size and move ability is good for a home setting. It’s certainly strong enough and will shred thoroughly. Had to get used to the 20 minutes on/40 minutes rest pattern. Got it on sale so that’s a plus.
Written by a customer while visiting Staples
Posted by: AUDREY B.
Verified Purchase:Yes
Shreds quietly and efficiently. Purchased it because I got $15 off
Written by a customer while visiting Staples
Posted by: A.K.
Verified Purchase:Yes
It’s not even shredding 2 sheets. I will return It today.
Response from StaplesBy Staples Care, October 22, 2025
Hi Araks thank you for reaching out regarding your recent delivery order. We sincerely apologize that your Staples 8-Sheet Cross-Cut Shredder is not working. We can definitely set up a return or exchange for you within 14 days of your delivery date (10/28/25) at (800) 333-3330 or you can visit our Return Center at the link below. Thank you and have a great day. https://www.staples.com/sbd/cre/help-center/returns-policy/
Written by a customer while visiting Staples