Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
677
4 Stars
194
3 Stars
77
2 Stars
37
1 Star
109
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Customer Rating
1
Lasted 6 weeks
on December 17, 2025
Posted by: Staples Shredder
I had this delivery on November 7. Never worked well. Stopped working altogether today.
Response from StaplesBy Staples, Social Media, December 19, 2025
Hi Vicki, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST.
Written by a customer while visiting Staples
Customer Rating
1
FIRST TEST OF OPERATION
on December 7, 2025
Posted by: ROBERT SPRAGUE
TOO HEAVY TO LIFT POWER UNIT FROM WASTE TANK IN ORDER TO EMPTY TANK. MUCH TOO NOISY.
Written by a customer while visiting Staples
Posted by: Tro T.
Verified Purchase:Yes
This shredder is not up to the task, personal or otherwise. It has not the strength or design to meet its name. It should be dropped from the Staples inventory.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Memaw atvWork
Verified Purchase:Yes
I needed something small for my office and this fits the bill. A little work horse that chewed up and spit out shredded paper and didn't overheat after a dozen feedings. Good value
Written by a customer while visiting Staples
Posted by: Maxie J.
Verified Purchase:Yes
This is a decent shredder for the price point; it shreds 8 sheets at a time and does a good job. My only complaint is that it is fairly loud, so I tend to shred on days where I'm the only one in the office.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Greg
Verified Purchase:Yes
Very pleased with this product glad i found it better than the last one I had like the way it shuts down or hibernates and works great.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Jude Drew
Verified Purchase:Yes
8 sheets of paper were too many. Also I couldn't place the paper straight in; it would get twisted and the shredder kept overheating and I had to stop for awhile. I finally got to the point where I folded the paper in half and it didn't overheat quite as often. I was very disappointed with this product.
Written by a customer while visiting Staples
Customer Rating
2
Demon shredder
on November 17, 2025
Posted by: S2424
My unit is only on when I need to use it. Today after shredding a few sheets of paper, it would not stop. I shut it off and cleaned out the teeth and then it seemed fine. An hour later it started shredding again despite nothing being fed into it.
I also don't like that the opening is exactly the size of a sheet of paper, 8.5". Paper must be fed into it precisely to have the shredding begin.
I'll be returning it.
Written by a customer while visiting Staples