Customer reviews from Staples
Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Average customer rating
4.2
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
677
4 Stars
194
3 Stars
77
2 Stars
37
1 Star
109
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for Staples - 24-Sheet Cross-Cut Multi-Media Shredder - Black
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
Overall the shredder is 5-star. It works great and officially shreds up to eight pages very well. It also smoothly shreds credit cards. The shredder also easily meets my requirements of continuous shredding without easily overheating. The bin also adequately meets my needs. The shredder also securely cross cuts into small short pieces for extra security. The shredder is also super safe. I would highly suggest buying this shredder.
Written by a customer while visiting Staples
Customer Rating
3
on September 12, 2023
Posted by: Paula K.
The shredder was easy to set up and appears to well made. The shredder basket is light-weight compared to the shredder head so it is a bit top heavy but it didn't tip over. The shredder cross cuts the paper well and is able to handle the maximum 8 sheets. This is a better fit for a home office or for private use than for a large office. The shredder is quite loud and isn't well suited to a shared office space. It also can't handle large quantities of shredding before overheating. Overall the performance is good for its size.
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
The Staples 24565987 8-sheet shredder performed well for me. I have used it for over 2 weeks and I have had no problems with it that I consider serious. It did need to cool down for one session where I was shredding a couple hundred sheets of aper but I expect this to happen and i appreciate this feature as a safety mechanism for the shredder motor. I simply waited for approximately 30 minutes and then resumed the shredding. The noise level was acceptable; some folks don't like a lot of noise but honestly the device is shredding paper - I expect some noise. I did not find the noise level to be too loud. The shredder was easy to set up and use. the controls are user friendly and easy to understand. The shredder cuts paper in a cross-cut pattern that would be almost impossible for a bad guy to reconstruct. I typically try not to put too many pages in at once but to adequately test the shredder I did attempt 8 sheets several times and the shredder only jammed once perhaps because the paper was put in a little crooked. For test purposes I tried 10 sheets once and the shredder did jam; however it is a light duty machine and the manual clearly states that 8 sheets is the limit. All in all this is a very good light duty shredder that will definitely shred my documents in a secure fashion.
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
This is a quality shredder. It was very easy to setup and get running - less than two minutes. I have shredded up to six pages in it so far and it moved through them with ease. The shredder is a little loud but I can't say that it's definitely any louder than other shredders that I have used in the past. It also seems to provide the ability to shred things like credit/debit cards but I have not had a reason to use that yet. Only complaint I would have is that the slot to feed in the paper could be a bit wider. It's pretty much exactly fits a 8.5 wide sheet of paper with little wiggle room so sometimes I wouldn't get the paper lined up on the first attempt. Would be nice it there was an additional half inch of space or something like that.
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
I did not know what to expect but this thing delivers. I am impressed with the durability and design. Its powerful enough to take care of all my needs. Not the biggest container but its meant for a small office. I had no problems shredding the stuff I use. Easily shredded cardstock type paper. The best thing about it is how sleek and professional it looks. Fits nicely beside desk and looks very modern. 5 out of 5 for me!
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
This shredder worked great. It handled thick sheets of multiple papers without jamming and I was honestly surprised. Very easy to use and doesnt take up much space.
Written by a customer while visiting Staples
Customer Rating
5
on September 12, 2023
Posted by: Paula K.
After putting this shredder through some pretty intense usage I am impressed with its performance! When I first received the shredder I was a little worried about the size of the collection bin and was prepared to empty frequently based on using similar capacity shredders in the past. However I was pleasantly surprised as this shredder just kept shredding and shredding before requiring the bin to be emptied. That is a big plus for me! I didn't experience any jams when shredding the recommended quantity of sheets. Even when I went a little over the recommended quantity I didn't experience jams but just a little slower performance (though that is to be expected) as I was trying to push the limit to see if it would jam. The motor seems very strong and durable and is about as loud as any comparable product on the market but shredders typically aren't quiet anyways. The only issue that I experienced was having to put smaller items to shred in the center of the feeder to get it to start. I put issue in parenthesis because this really isn't an issue it's more of a preference of being able to place an item anywhere in the feeder to start. I would not hesitate to purchase a Staples brand shredder based on my experience. Overall it is a quality product and is comparable to any similar capacity shredder on the market and should be seriously considered!
Written by a customer while visiting Staples
Customer Rating
3
on September 12, 2023
Posted by: Paula K.
As a small home-based business owner I had a perfect opportunity to test this shredder for both business and personal use. After two weeks I discovered that it's more suited for personal use in homes that don't require much shredding beyond pre-approved credit card applications and an occasional expired credit/debit card. With its small footprint the shredder doesn't take up much room making it easy to find a space to put it. As with shredders this size it doesn't have a convenient pull-out drawer with a small window to show when it's full. Emptying this shredder requires removing the top that contains the motor and blades placing it somewhere on the floor or on a table and dumping out the shreds in the container below. The top unit is deceptively heavy and doesn't have recessed handles so be sure to have a good grip and keep your feet clear when removing it in case you drop it. It's definitely not built for small hands. Operation is easy; I didn't even need the instruction manual to figure out how to use it. For a small unit it shreds quickly although it does tend to slow down considerably when shredding more than 3 sheets. It's also unnecessarily loud. My heavy-duty business shredder is much quieter. The paper shreds are small enough to offer more security than shredders that use to cut paper into strips but not as small as those produced by other shredders of the same size. I shredded regular printer paper cardstock and a few old plastic membership cards. This little unit handled them all easily with no noticeable straining. Overall I'd recommend this shredder for occasional home use.
Written by a customer while visiting Staples