Customer reviews from swiffer.com
Swiffer - PowerMop 5.3" Mop Pad and Floor Cleaning Solution Kit - White/Purple
Average customer rating
4.7
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
251
4 Stars
35
3 Stars
14
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
243 out of
258)
Customer Reviews for Swiffer - PowerMop 5.3" Mop Pad and Floor Cleaning Solution Kit - White/Purple
Customer Rating
3
The new mop heads with extra fibers is better
on January 21, 2024
Posted by: blove
from SF Bayarea
I saw the refills and grabbed a box … not realizing it was for a new mop. But we tried it out on our original swiffer mop. Our kitchen has a lot of tiny grooves in the floor pattern and it makes it hard to keep the floor really clean. So I thought, maybe these extra fibers might get into the grooves better. Yes the pads are wider but that’s not a bad thing… my question is…. What is the difference between the original swiffer handle and fluid system and this new one?? Is it really worth buying the whole new system? And I hate scent A LOT…. Does the new system have an unscented option? Because I won’t buy a scented anything.
Response from swiffer.comBy Customer Care, January 22, 2024
We're glad to hear that you enjoy our PowerMop mopping pads, as it's our goal to help you keep your home clean. However, these mopping pads are formulated to work specifically with our PowerMop and PowerMop cleaning formula, so we cannot recommend using them with any other device, as we have not tested them for that purpose. Each PowerMop mopping pad has 300+ scrubbing strips to help remove sticky spills and daily grime from even the deepest grooves and grout, making it a perfect choice if you've ever had trouble with nooks and crannies. We don't currently offer an unscented cleaning solution at this time, however, we do understand that some people prefer no scent at all, so we'll let our team know that you'd like to see that option in the future. We'd be happy to answer any other questions you may have, so please feel free to give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
BEST MOP EVER
on December 20, 2023
Posted by: Mar44
from Pittsburgh
This is the best mop I’ve ever owned . It get up tough sticky stains and stuff I didn’t know was even dirt !!!!
Written by a customer while visiting swiffer.com
Customer Rating
5
Nice I glad I bought it.
on December 13, 2023
Posted by: Skippy
from Lacrosse Wisc
This is awesome I’m glad I bought it. It will be easier to clean my kitchen and bathroom. Thank you.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Replacement cleaner bottle will not fit in device.
on November 29, 2023
Posted by: CorieB
The product worked for the first time, until we needed to replace the liquid. The genuine replacement bottle will not click into place.
Response from swiffer.comBy Customer Care, December 11, 2023
We're sorry you had this experience with your Swiffer PowerMop, CorieB. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Check the silicone cap. If the cap is bulging, follow these troubleshooting steps:
* Attempt to unscrew/rotate the cap counterclockwise by 180 degrees or half a rotation.
* After this step, tilt the bottle on its side for 2-3 seconds to check for liquid leakage.
* If there is no leakage, insert the bottle into the device.
* If there is leakage, move the bottle upright, screw it back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device.
If this procedure doesn't work, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.
* Attempt to unscrew/rotate the cap counterclockwise by 180 degrees or half a rotation.
* After this step, tilt the bottle on its side for 2-3 seconds to check for liquid leakage.
* If there is no leakage, insert the bottle into the device.
* If there is leakage, move the bottle upright, screw it back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device.
If this procedure doesn't work, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting swiffer.com
Customer Rating
5
This mop is awesome
on November 13, 2023
Posted by: Missy476
from Ky
Awesome product, cleans great. Would purchase again.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Fantastic!
on October 9, 2023
Posted by: bobbyk21
from Austin, TX
[This review was collected as part of a promotion.] I tried out this new lavender scented floor cleaning solution and it has been so great. It cleans the floors in such a nice way and leaves the best smell throughout the house. It makes it quick and easy to clean up after the kids and dogs.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
LOVE THIS!
on October 9, 2023
Posted by: bobbyk21
from Austin, TX
[This review was collected as part of a promotion.] I bought these multi-surface mopping pad refills and they have been a life saver! The pads can tackle our large kitchen area that the dogs dirty up in no time and will last longer than any others I've used. Such a great product!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Love the new version
on September 1, 2023
Posted by: Barbh
Love this product! Are the ‘pads’ meant to be reusable?
Written by a customer while visiting swiffer.com