Customer reviews from ziploc.com
Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Average customer rating
3.3
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
252
4 Stars
33
3 Stars
16
2 Stars
25
1 Star
174
59%of customers recommend this product.
(
288 out of
488)
Customer Reviews for Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Posted by: MikeP
from Maine, USA
Verified Purchase:Yes
These new easy open tab bags are awful. The first time you try to open the bags the top zipper rips out. Serious design or manufacturing flaw.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
We appreciate your feedback, Mike. Quality is a top priority here, and the experience you described certainly isn't something we'd expect from Ziploc® brand Bags - old design or new. Please give us a call at 1-800-558-5252, weekdays from 8 AM to 6 PM (CST). You can also connect with us by email through the following link: https://contact.scjbrands.com/en-us. Your reference number is: 017187007A.
Written by a customer while visiting ziploc.com
Posted by: rob9817
from Westchester County, NY, USA
Verified Purchase:Yes
I have to add my two cents worth to the poor reviews. I used to reuse these bags several times to freeze baked goods and waffles. I still have some bags of the old design and they are holding up much better than the new ones. I've notices several new bags have ripped at the sides near the opening, and all the manual seals fail after the second or third time I open and attempt to reseal them. the colored strips break and seals fail. I'll never buy this design again. It's easy to use - but only one time each!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Your two cents mean a lot to us! Every Ziploc® brand Freezer Bag should be durable and seal properly - and Easy Open Tabs are no exception. We hope to regain your confidence in Ziploc® and invite you to call 1-800-558-5252, Monday through Friday from 8 AM to 6 PM (CST). You can also connect with us by email through the following link: https://contact.scjbrands.com/en-us. Please provide reference number: 017187053A.
Written by a customer while visiting ziploc.com
Posted by: huafamily
from Oshawa, On
Verified Purchase:Yes
We use Ziploc freezer bags for freezing meat for years. Unfortunately, we have found that the new bags are not good quality. They don't feel as thick and easy to puncture. Opening the bags causes the sides to rip. Very disappointed!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Your disappointment is understandable as Ziploc® brand Freezer Bags should offer the same great quality you've grown accustomed to over the years. When you get a chance, please give us a call at 1-800-558-5252 and provide reference number: 017180740A - we'd love the chance to make this up to you. We're available weekdays from 8 AM to 6 PM (CST), or visit https://contact.scjbrands.com/en-us to email us anytime.
Written by a customer while visiting ziploc.com
Posted by: Raiye
from Homewood, IL, USA
Verified Purchase:Yes
These bags literally rip open the sides when you open them.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Thanks for letting us know, Raiye. This isn't something you should expect from Ziploc® brand Freezer Bags, and I hope you'll give us a call at 1-800-558-5252. You can reach us weekdays from 8 AM to 6 PM (CST), or visit the "Contact Us" link on Ziploc.com to connect with us by email. Please provide reference number: 017166074A.
Written by a customer while visiting ziploc.com
Customer Rating
1
cheap
on November 29, 2015
Posted by: Gail
from Washington State
Your baggies now tear when trying to open. Your testers really should take some home and use them for a couple of weeks. About 1 or 2 out of every 5 tear when trying to open them to use.
I would recommend this to a friend!
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
We appreciate your feedback, Gail - this isn't something you should expect with one bag, let alone a number of them. So we can make it right, I invite you to call 1-800-558-5252; we're available weekdays from 8 AM to 6 PM (CST). Or visit the "Contact Us" link on Ziploc.com to send us an email. Please mention reference number: 017164101A.
Written by a customer while visiting ziploc.com
Posted by: missi2012
from Des Moines, IA, USA
Verified Purchase:Yes
We purchased these bags for the marketed "Easy Open Feature" Almost every bag has ripped before we even get to use it...Just opening it out of the box is not "easy!" Then you have so much waste because the only way to open them after that is to pull the bag itself apart. When you have Arthritis that is a painful solution. I will not buy this product again.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Thanks for giving our new Ziploc® brand Freezer Bags a try. Your experience isn't something we'd expect, and I encourage you to give us a call at 1-800-558-5252 so we can make it right. We're here to help Monday through Friday from 8 AM to 6 PM (CST). You can also reach us by email through the "Contact Us" link on Ziploc.com. Please provide reference number: 017159665A.
Written by a customer while visiting ziploc.com
Customer Rating
1
Another trusted brand goes cheap - 28 useless gallon freezer
on November 21, 2015
Posted by: richard1873
from Austin, TX, USA
Verified Purchase:Yes
I have used Ziploc freezer bags for very long time. I use them for storage of fish and game that I process for my home. They were always a reliable product until now. The NEW Ziploc Gallon Freezer Bags with Easy Open (should be called Easy Tear) strip are junk. We used a few out of the box without incident and then got into the bad ones. The bags tear just below the blue strip every time you try to open one. I thought, "Gee I guess they got into a bad batch." Then I looked at some things that had recent been stored in the freezer. Three bags evidently had a bad seal because ice crystals had already formed on the meat. So I looked online and found the complaints go back almost 6 months for these bags. Ziploc should have pulled their bad products back from the retailers. I am greatly dismayed as to why a trusted brand wouldn't fully test a product before release and even more surprised they didn't pull the bad product. I guess I have to find a new brand.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Quality remains at the heart of our company, and you should expect every Ziploc® brand Freezer Bag to offer a reliable storage solution. There are a few things that can contribute to the formation of ice crystals, though (like opening the freezer door frequently which can cause temperature fluctuations). We'd welcome the chance to help restore your faith in our brand. When you have a moment to chat, please give us a call at 1-800-558-5252 and provide reference number: 017154853A. You can reach us weekdays from 8 AM to 6 PM (CST), or connect with us by email via the "Contact Us" link on Ziploc.com.
Written by a customer while visiting ziploc.com
Posted by: Shelia
from Phoenix, AZ, USA
Verified Purchase:Yes
Have used Ziploc for many years, but the last 2 boxes I have bought tear down the sides when you initially try to open them and if you manage to get them open, resealing them is a lengthy task.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Sheila, thanks for being a true fan of Ziploc® and for letting us know about your latest experience. This certainly isn't something we'd expect. When you have a free moment, please give us a call at 1-800-558-5252 and provide reference number: 017147132A. You can reach us Monday through Friday from 8 AM to 6 PM (CST), or email us via the "Contact Us" link on Ziploc.com.
Written by a customer while visiting ziploc.com