Customer reviews from ziploc.com
Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Average customer rating
3.3
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
252
4 Stars
33
3 Stars
16
2 Stars
25
1 Star
174
59%of customers recommend this product.
(
288 out of
488)
Customer Reviews for Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Customer Rating
1
Why? Just why?
on October 18, 2026
Posted by: Noooooooooo
from No
The old one worked great. The new one leaks. Why?. Just why? Are you proud of yourselves??
Response from ziploc.comBy – Megan, SC Johnson Consumer Care, October 19, 2026
We're sorry to hear this didn't provide the same unbeatable freezer protection we expected. As this is unusual, we'd appreciate the chance to chat and learn more about your experience. To best assist, please contact our team at 1-800-558-5252 (weekdays, 8 a.m. to 4:30 p.m. CT) and mention reference number: 23383372.
Written by a customer while visiting ziploc.com
Customer Rating
1
Zero stars
on September 18, 2026
Posted by: I freeze food
from SC
Perforated lines. It diminishes the integrity. It makes the freezer gallon bags useless for containing food and then freezing it. Why don't you build some boats, poke tiny holes in the boat bottoms, and then cover them in wax paper, sealed with white school glue. Any product testing? Any real people who use freezer bags asked about their thoughts on this? Switching to a different brand now.
Response from ziploc.comBy Brooklyn, SC Johnson Consumer Care, September 21, 2026
Thank you for sharing your feedback with us. We thoroughly test our products before they reach you, so we’re sorry that your experience didn’t meet expectations. Our patented fold lines are designed to create a flat bottom base, accommodating wide items while still keeping your food protected. We’d love to chat with you about your experience so we can help make things right. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 4:30 p.m. CT) and provide reference number 23360491.
Written by a customer while visiting ziploc.com
Customer Rating
1
New perforations cause leaks!
on August 29, 2026
Posted by: Sherry
from Blairsville, GA
I bought a new box of these freezer gallon baggies to put up green beans from our garden and to freeze blanched roma tomatoes until I had enough to make a large batch of sauce. As I thawed them today I discovered all 5 baggies were leaking!!! I don’t understand why the two rows of perforations are running across the bottom of every bag. That is where the bags leaked so I’m concerned air is also getting in!!! VERY DISAPPOINTED!!!
Response from ziploc.comBy Brooklyn, SC Johnson Consumer Care, September 1, 2026
Oh no! We wouldn't expect the score lines to cause leaking, Sherry. We appreciate you bringing this to our attention, and we'd love the chance to make this right. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 4:30 p.m. CT) and mention reference number 23343141.
Written by a customer while visiting ziploc.com
Customer Rating
1
Freezer Gallon
on August 13, 2026
Posted by: Michelle B
from Stroudsburg
I have used the freezer gallon bags for years and had no issues. The last box I bought, the bags are not sealing, very disappointed the bags are not cheap!
Response from ziploc.comBy – Megan, SC Johnson Consumer Care, August 18, 2026
We're sorry to hear this didn't provide the same freezer protection you've come to know, Michelle. As this is unusual, we'd love the chance to restore your faith and make things right. To best assist, please give our team a call at 1-800-558-5252 (weekdays, 8 a.m. to 4:30 p.m. CT) and mention reference number: 23330650.
Written by a customer while visiting ziploc.com
Customer Rating
1
Slits in all bags
on April 21, 2026
Posted by: Pamela
from Wallingford, PA
I've just opened a second box of the Gallon Stay Open bags, and, as in the first box, all of the bags have slits across one side just above the logo. I have to tape them shut in order to use them. They are too expensive to just throw away.
No, I would not recommend this to a friend.
Response from ziploc.comBy Brooklyn, SC Johnson Consumer Care, April 23, 2026
We're sorry to hear this was your experience with two boxes. This is not the standard we hold our products to so we're glad you let us know. We'd like to gather more information and have the chance to make things right. Please reach us at 1-800-558-5252 (weekdays between 8 a.m. and 4:30 p.m. CT) and provide your reference number: 23225472. Chat soon!
Written by a customer while visiting ziploc.com
Customer Rating
1
Very disappointing product (freezer bags)
on February 17, 2026
Posted by: Shirley Ann
from Connecticut
I’m very disappointed in the quality of these freezer bags. I actually had a stem from some fresh spinach penetrate a hole through one today causing the liquid to leak out terribly. I will not be purchasing these bags again. Please improve the thickness of these bags to securely work with freezer items.
No, I would not recommend this to a friend.
Response from ziploc.comBy Brooklyn, SC Johnson Consumer Care, February 20, 2026
Thank you for reaching out, Shirley Ann. We're sorry to hear these bags left you disappointed. With 9 Points of Protection, we'd expect the thick, durable bag to prevent rips, tears, punctures, and holes. As this wasn't your experience, we'd appreciate the chance to chat further and make this right. Please give our team a ring at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and mention your reference number: 23072785. We hope to hear from you!
Written by a customer while visiting ziploc.com
Customer Rating
1
Too thin - and cheap.
on January 25, 2026
Posted by: Really zero stars.
from Chicago, Illinois
Too thin!! If I can find a different manufacturer, I will never buy these bags again. Shame on Ziploc for this inferior product.
No, I would not recommend this to a friend.
Response from ziploc.comBy – Mindi, SC Johnson Consumer Care, January 26, 2026
Thank you for sharing and we're sorry to hear this. Ziploc® Freezer Bags are designed to show your food some love and help extend the life of it. We expect you to receive the same great quality that you’ve come to know and love. As your recent purchase didn’t match your expectations, we’d appreciate the chance to talk with you further. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 23054816. We hope to chat with you soon!
Written by a customer while visiting ziploc.com
Customer Rating
1
What gives (other than the opening?)!
on January 20, 2026
Posted by: L B 93
from Billings MT
What has happened? Your bags, specifically, the expensive, freezer gallon bags, keep breaking at the seal. I’ve gone to open the bag and end up with a strip of the seal and a closed bag that then becomes nearly impossible to open. Why is this happening?
No, I would not recommend this to a friend.
Response from ziploc.comBy – Mindi, SC Johnson Consumer Care, January 22, 2026
Thanks for reaching out. I’m sorry to hear of your recent experience. We expect you to receive the same great quality of Ziploc® Freezer Bags that you’ve come to know and love. Each bag should open and seal with ease without tearing apart. We appreciate you and your loyalty and hope you'll give us the chance to help. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 23052505. We look forward to your call!
Written by a customer while visiting ziploc.com