Customer reviews from ziploc.com
Ziploc - Freezer Bags, 2 Gallon, 10/Box (665258) - Clear
Average customer rating
4.3 out of 5
4.3
(1,309 Reviews)
Open Ratings Snapshot
Rating breakdown 1,309 reviews
5 Stars
964
4 Stars
123
3 Stars
30
2 Stars
25
1 Star
167
60%of customers recommend this product. 
(
288 out of 484
)
Best Buy Privacy Policy
Customer Reviews for Ziploc - Freezer Bags, 2 Gallon, 10/Box (665258) - Clear
Customer Rating
2 out of 5
2
Hate the new stand up bottom
on May 12, 2024
Posted by: Disappointed Deb
from Naples, FL
Verified Purchase:No
I have used the ziploc gallon bags for years as pastry bag. Now that there is the stand up bottom I can't snip a corner to add my pastry tips. Please give consumers a choice!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwrziplocuspwrJune 4, 2024
Thank you for taking the time to write your review. We're so sorry to hear about your disappointment with our new design. For this purpose, we recommend using our pint sized freezer bags, or trying or Ziploc® Sandwich Bags. Rest assured, we would love the chance to restore your faith in Ziploc®. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. - 5 p.m. CT) and mention reference number: 22354144. We look forward to your call. - Megan, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
1 out of 5
1
HATE the stand up bags.
on May 2, 2024
Posted by: PalominoFanGirl
from Oswego, NY
Verified Purchase:No
I keep looking for the original bags that do not stand up. I can't fit in as much in these short squatty bags. What I do with the larger ones (yes I know that they are both gallon sized), is put chicken breasts in them. Two or three to a bag that is flatter. They don't get squashed up. Also, this is a serious issue for my berry/veg freezer storage. What I do with fruit and veg is put them in baggies, then put those baggies into a freezer bag. I don't want a quart of whatever all at once, or if I do want more than one baggie portion, I get two out. These stand up bags just don't hold it the same way. Do that many people want the bag to stand up? For liquids? Anyway, the double layer of bags means that my frozen food lasts a very long time. Last year, we had a frost that killed all the fruit tree blossoms, even apples. In NY!! But I had peaches, strawberries, etc. double bagged in my freezer to last until this year. I just opened peaches from two years ago - delicious! PLEASE make the flatter bags again!!!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwrziplocuspwrMay 9, 2024
We appreciate your leaving your feedback regarding our new bags. We're sorry to hear that these do not fit as much as previous designs. Your valuable comments have been shared with my team. We'd appreciate the chance to discuss this further and restore your faith in our brand. Please reach us at 1-800-558-5252, on weekdays between 8 a.m. and 5 p.m. CT. Your reference number is 22346401. Looking forward to your call! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
1 out of 5
1
Stay open bags are awful
on March 29, 2024
Posted by: Angie
from Texas
Verified Purchase:No
The stay open bags are awful especially whenever it comes to freezing things they have reduced the amount of plastic used and you may as well just go ahead and pour whatever you put in the bag all over yourself I have not pulled a single bag out of the freezer yet that has not been torn I have ended up with hamburger blood down my leg chicken blood pork the whole nine. Where the pleats are is so incredibly thin and I've even had the seam down the side of the bag bust they are incredibly poorly made. I would strongly encourage going back to the original design.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwrziplocuspwrJune 15, 2024
Thank you for sharing this with us, Angie. We're incredibly sorry to learn about your experience with our new design as this is not the experience you should have. Quality is important to us so know your comments were shared with my team. So we can make this right and restore your faith in our brand, please give us a call at 1-800-558-5252. We're available weekdays between 8 a.m. and 5 p.m. CT. Be sure to mention this reference number: 22504710. Take care! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
1 out of 5
1
Not Innocuous
on March 15, 2024
Posted by: AMP
from Fort Wayne, IN
Verified Purchase:No
We utilize these bags for environmental soil assessments and discovered that there are volatile organic compounds (VOCs) specifically in the Stay Open Design. Previously, Ziploc gallon bags were inert and did not result in VOCs readings from our photoionization detector (PID).
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwrziplocuspwrJuly 12, 2024
Thank you for reaching out to us and rest assured all SC Johnson's Ziploc® Brand Products comply with the applicable provisions of the U.S. Food, Drug, and Cosmetic Act and applicable Food Additive Regulations, as administered by the Food and Drug Administration, including 21 CFR 177.1520. Ziploc® Brand Products also meet the applicable provisions of the Canadian Food and Drug Regulations as administered by Division 23 of Health Canada.

Our Ziploc® products are suitable for food contact use for microwave defrosting and reheating, room temperature, refrigeration, and freezing unless otherwise noted as per US FDA guidelines on conditions of use. It is always important to follow each product's usage instructions. Furthermore, Ziploc® Brand is made in accordance with Good Manufacturing Practices (21 CFR Part 110). - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
1 out of 5
1
Ziploc grip & seal Fall apart!
on May 6, 2024
Posted by: Never again
from Usa
Verified Purchase:No
Used the old freezers Ziploc for decades but now ziploc got greedy cheapened the zip lines so now it falls apart upon opening the bags and don't work or stay closed. Loosing food wastes your customers food. Its a disaster. And shady. These bags aren't cheap to buy just extremely cheap where use doesn't exist. Bye bye ziploc. If it wasn't broke why fix it Ziploc? So disappointing Ziploc is clearly no longer looking out for their customers base. Nothing but cooperate greed.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwrziplocuspwrJune 4, 2024
Thank you for your honest feedback. The quality of each bag is important to us, as is the experience each consumer has, and we appreciate you bringing this to our attention. Our bags are designed to offer unbeatable freshness, with the strength and quality to use again. As your experience didn't match our expectations, we'd like to help further and help restore your faith in our brand. At your convenience, please give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 5 p.m. CT) and provide your reference number: 22349274. Hope to chat soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
1 out of 5
1
Not worth the money!!!
on June 18, 2024
Posted by: Sue
from Amite,La
Verified Purchase:No
I have always used Ziplock freezer bags because of the quality but with the new design the seams tear just trying to open them. At least 4-5 in every box. I am very disappointed in how poorly they are made now. I will be buying another brand.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwrziplocuspwrJune 29, 2024
Our previous improvement on Ziploc Freezer Bags was the simple open tab designed to make it easier to grab the bag and open it. That being said, we apologize, as this is not the experience you should be having. We'd like the chance to make this right, as we appreciate you and your loyalty to Ziploc®. Give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 5 p.m. CT) and provide your reference number: 22508236. Hope to hear from you soon! - Mindi, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
3 out of 5
3
Maybe we got a bad batch?
on June 16, 2024
Posted by: robdnet
from Taylors, SC
Verified Purchase:No
We've always used this brand. We buy in bulk from the big box stores. We've always been very happy with this product and prefer the paying a little more for the name brand because of the quality and reliability of the product. Unfortunately, we must have got a bad batch because all the gallon freezer bags are very hard to open and when you finally get them to open, some of the blue line comes loose and the bags will not fully close. I understand a bad batch but that does speak to quality control and we are paying more for the brand name, you have a higher standard. Hoping the next batch doesn't do this.
I would recommend this to a friend!
Written by a customer while visiting ziploc.com
Customer Rating
1 out of 5
1
Terrible
on October 2, 2025
Posted by: Sshoe
from Texas
The knee crosshatch stand up bags are cheaply made. They don’t seal as well and are strength is not there. Go back to the old bags.
No, I would not recommend this to a friend.
Response from ziploc.comBy – MeganSC Johnson Consumer CareOctober 3, 2025
We’re sorry to hear that your experience with Ziploc® Freezer Bags hasn’t met your expectations. Although the bags were redesigned to make filling easier, we still aim to provide a reliable and convenient way to store your food. When the zipper is properly aligned and free from any foodstuff, it should close smoothly. We appreciate you bringing this issue to our attention and would like to learn more about what happened. Please feel free to give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 5 p.m. CT) and mention reference number 22969975. We look forward to speaking with you.
Written by a customer while visiting ziploc.com
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