Customer reviews from ziploc.com
Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Average customer rating
3.3
(497 Reviews)
Rating breakdown 497 reviews
5 Stars
252
4 Stars
33
3 Stars
16
2 Stars
25
1 Star
171
59%of customers recommend this product.
(
288 out of
488)
Customer Reviews for Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Customer Rating
1
Freezer Gallon
on August 13, 2026
Posted by: Michelle B
from Stroudsburg
I have used the freezer gallon bags for years and had no issues. The last box I bought, the bags are not sealing, very disappointed the bags are not cheap!
Response from ziploc.comBy – Megan, SC Johnson Consumer Care, August 18, 2026
We're sorry to hear this didn't provide the same freezer protection you've come to know, Michelle. As this is unusual, we'd love the chance to restore your faith and make things right. To best assist, please give our team a call at 1-800-558-5252 (weekdays, 8 a.m. to 4:30 p.m. CT) and mention reference number: 23330650.
Written by a customer while visiting ziploc.com
Customer Rating
1
Slits in all bags
on April 21, 2026
Posted by: Pamela
from Wallingford, PA
I've just opened a second box of the Gallon Stay Open bags, and, as in the first box, all of the bags have slits across one side just above the logo. I have to tape them shut in order to use them. They are too expensive to just throw away.
No, I would not recommend this to a friend.
Response from ziploc.comBy Brooklyn, SC Johnson Consumer Care, April 23, 2026
We're sorry to hear this was your experience with two boxes. This is not the standard we hold our products to so we're glad you let us know. We'd like to gather more information and have the chance to make things right. Please reach us at 1-800-558-5252 (weekdays between 8 a.m. and 4:30 p.m. CT) and provide your reference number: 23225472. Chat soon!
Written by a customer while visiting ziploc.com
Customer Rating
1
Very disappointing product (freezer bags)
on February 17, 2026
Posted by: Shirley Ann
from Connecticut
I’m very disappointed in the quality of these freezer bags. I actually had a stem from some fresh spinach penetrate a hole through one today causing the liquid to leak out terribly. I will not be purchasing these bags again. Please improve the thickness of these bags to securely work with freezer items.
No, I would not recommend this to a friend.
Response from ziploc.comBy Brooklyn, SC Johnson Consumer Care, February 20, 2026
Thank you for reaching out, Shirley Ann. We're sorry to hear these bags left you disappointed. With 9 Points of Protection, we'd expect the thick, durable bag to prevent rips, tears, punctures, and holes. As this wasn't your experience, we'd appreciate the chance to chat further and make this right. Please give our team a ring at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and mention your reference number: 23072785. We hope to hear from you!
Written by a customer while visiting ziploc.com
Customer Rating
1
Too thin - and cheap.
on January 25, 2026
Posted by: Really zero stars.
from Chicago, Illinois
Too thin!! If I can find a different manufacturer, I will never buy these bags again. Shame on Ziploc for this inferior product.
No, I would not recommend this to a friend.
Response from ziploc.comBy – Mindi, SC Johnson Consumer Care, January 26, 2026
Thank you for sharing and we're sorry to hear this. Ziploc® Freezer Bags are designed to show your food some love and help extend the life of it. We expect you to receive the same great quality that you’ve come to know and love. As your recent purchase didn’t match your expectations, we’d appreciate the chance to talk with you further. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 23054816. We hope to chat with you soon!
Written by a customer while visiting ziploc.com
Customer Rating
1
What gives (other than the opening?)!
on January 20, 2026
Posted by: L B 93
from Billings MT
What has happened? Your bags, specifically, the expensive, freezer gallon bags, keep breaking at the seal. I’ve gone to open the bag and end up with a strip of the seal and a closed bag that then becomes nearly impossible to open. Why is this happening?
No, I would not recommend this to a friend.
Response from ziploc.comBy – Mindi, SC Johnson Consumer Care, January 22, 2026
Thanks for reaching out. I’m sorry to hear of your recent experience. We expect you to receive the same great quality of Ziploc® Freezer Bags that you’ve come to know and love. Each bag should open and seal with ease without tearing apart. We appreciate you and your loyalty and hope you'll give us the chance to help. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 23052505. We look forward to your call!
Written by a customer while visiting ziploc.com
Customer Rating
3
New stay open design
on October 25, 2025
Posted by: CP47
from St Louis, Michigan
I bought these and I am very disappointed with the stay open design - it limits the amount you can put in the bag! Today I tried to put a steak in a quart bag for the freezer but the length was not there so had to use a gallon that ended up
folding three times over the steak.
folding three times over the steak.
Written by a customer while visiting ziploc.com
Customer Rating
1
Stay-Open is awful
on October 9, 2025
Posted by: wfaulk
from Raleigh, NC
I'm sure that they're the same volume for fluids or small bulk things like nuts, but if you're putting something large in the bags, all the Stay-Open does is make one of the dimensions about 20% smaller. Bring back the old design. For me, these effectively hold half what the old ones did. Unfortunately, all of the other brands have this same stupid design, too.
No, I would not recommend this to a friend.
Response from ziploc.comBy – Mindi, SC Johnson Consumer Care, October 10, 2025
Thank you for sharing this with us. I’m sorry to hear of your recent experience. We expect you to receive the same great quality of Ziploc® Freezer Bags you’ve come to know and love. We appreciate you and your loyalty and would like the chance to chat. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 22975177. We look forward to hearing from you!
Written by a customer while visiting ziploc.com
Customer Rating
1
Terrible
on October 2, 2025
Posted by: Sshoe
from Texas
The knee crosshatch stand up bags are cheaply made. They don’t seal as well and are strength is not there. Go back to the old bags.
No, I would not recommend this to a friend.
Response from ziploc.comBy – Megan, SC Johnson Consumer Care, October 3, 2025
We’re sorry to hear that your experience with Ziploc® Freezer Bags hasn’t met your expectations. Although the bags were redesigned to make filling easier, we still aim to provide a reliable and convenient way to store your food. When the zipper is properly aligned and free from any foodstuff, it should close smoothly. We appreciate you bringing this issue to our attention and would like to learn more about what happened. Please feel free to give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 5 p.m. CT) and mention reference number 22969975. We look forward to speaking with you.
Written by a customer while visiting ziploc.com