I unfortunately was one of those customers that believed name brand was better no matter the expense. To know that I've been storing a deep freeze full of meat in bags that leak is disturbing. Will never buy hour products again.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Quality is at the heart of everything we do, and I'm sorry to hear about your experience with Ziploc® brand Freezer Bags. We hope to learn more to see how we can help, and invite you to give us call at 1-800-558-5252. You can reach us Monday though Friday from 8 AM to 6 PM (CST) - and please mention reference number: 018583718A.
Seal rips apart when first trying to use the bag, can't
on February 20, 2016
Posted by: Sheri
from Calgary, Alberta
I have purchased 2 packs (3 boxes in each pack) of the Ziploc Easy Open Tab Large Freezer bags - all 6 (yes SIX) boxes have the same issue - the seal rips from the top of the bag when you first try to open it. Without the seal, the bag is.....ummm, fairly useless. Thinking this was a defect in the first box I opened a second box, then a third, fouth and fifth boxes - so far 40 bags/box X 5 boxes, 200 bags have ripped seals. I am not even trying box #6.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Hi Sheri. I'm sorry to hear about your experience with Ziploc® brand Freezer Bags with Easy Open Tabs - what you described isn't the quality we'd expect. In hopes of assisting you further, please give us a call at 1-800-558-5566. Our hours are Monday through Friday from 8 AM to 6 PM (CST). You can also visit the following link to contact us by email: http://bit.ly/1MCe4EQ. Please mention reference number: 018584525A.
Perfectly disappointed. I put ice in a 1gam ziplock freezer bag to use as an ice bag for my 6yo daughter. After 10 min the bag leaked out of the side seam. Next freeze I simply put another bag over the first and you guessed it- 10 min later it was leaking water. Don't buy these.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Sorry for the disappointment - you should expect every Ziploc® brand Freezer Bag to provide a leak-proof seal. Since this wasn't the case, we hope you'll give us another chance. So we can make it right, I invite you to call 1-800-558-5252 (Monday through Friday from 8 AM to 6 PM CST). You can also contact us by email anytime: http://bit.ly/1MCe4EQ. Please provide reference number: 018584543A.
I am so disappointed in the new "easy open" bags. They tear EVERY time you open them. The bags seem to be thinner also. I usually purcahse a case at a time and am so disappointed in the quality. Big waste. I don't need "easy open", I need "stays sealed".
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm sorry to hear about your disappointment with Easy Open Tabs. Quality is important to our company, and each bag should provide the reliable seal you've come to expect in the past. We'd love the chance to make this up to you and invite you to call 1-800-558-5252 (weekdays from 8 AM to 6 PM CST). Or feel free to email us anytime: http://bit.ly/1MCe4EQ. Your reference number is: 018584730A.
I usually buy Slider Ziploc freezer bags, but decided to try the "easy open" tabbed bags (because the Slider-type was not in stock). These "easy open" bags are much harder fully seal closed as compared to the large Slider freezer bags. To seal them, there is much aligning and re-aligning, pressing and re-pressing, and listening for clicking involved - a process that is especially challenging for me because I have somewhat reduced fine finger movement due to arthritis. How tightly and easily a bag closes is much more important to me than how easily I can open the bag (which, by the way, the Slider type are easy to open). The only upside of the "easy open" bags is that they are fully recyclable (a point which I am unsure of in regards to the Slider bags). I highly recommend using the Slider type bags over these.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
We value your loyalty - and appreciate your giving Easy Open Tabs a try. Like our Slider Bags (which are also recyclable), you should expect these bags to close with little effort. Understanding this wasn't the case for you, we hope you'll give us a call at 1-800-558-5566 so we can further assist. You can reach us Monday through Friday from 8 AM to 6 PM CST, or anytime via email: http://bit.ly/1MCe4EQ. And please mention reference number: 018584742A.
The new seals break when you open them. It makes it a one time seal bag. Please go back to the previous seal
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Thanks for the feedback, Chris. We're always working to provide products of the highest quality, so be assured your recent experience isn't something we'd expect. So we can ensure you have Ziploc® brand Freezer Bags you can use, please give us a call at 1-800-558-5252 and mention reference number: 017203533A. You can reach us weekdays from 8 AM to 6 PM (CST) or by email anytime: http://bit.ly/1MCe4EQ.
I hate the new zip lock bags. We bought the gallon size with "easy open" tabs... No, they are not easily opened, and regularly the plastic fails before the seal can be unzipped and the bag opened. Some people may say that's good, but what is the use of bagging something if you cant then get it OUT of the bag??
Your new "Easy Open Tabs" on the gallon size freezer bags are nice to grab to open, however, they are so strong that when I open the bag, the sides of the bag tear down the seam. This is happening on almost every bag I open, even when I am especially trying to be careful not to tear the bag. This is very frustrating. You either need to reinforce the sides, or change the strength of the grip on the zip!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm sorry for the frustration, Pamela. You should expect Ziploc® brand Freezer Bags to open easily - without worry of tears. When you get a chance, please give us a call at 1-800-558-5252, weekdays from 8 AM to 6 PM (CST). Or email us here: http://bit.ly/1MCe4EQ. Your reference number is: 017199401A.