Customer reviews from ziploc.com
Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Average customer rating
3.3
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
252
4 Stars
33
3 Stars
16
2 Stars
25
1 Star
174
59%of customers recommend this product.
(
288 out of
488)
Customer Reviews for Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Posted by: kooltabbykat
from Monrovia, CA, USA
Verified Purchase:Yes
I have been a loyal Ziploc user for over 35 years and was always pleased with the product until recently. I used Ziploc bags for arts & craft supplies, storage of many other items especially food. I recently noticed that items were going stale within a couple of days whenever I used the snack bags. Cookies and crackers would be stale within a day or 2 as well as vegetables. Also the bags would split open easily at the bottom of the bags. To have to throw away food because it has gone bad makes it very disappointing as I am on a budget. I bought Ziploc because it was a fantastic product but now I have to look for something else. Please fix this problem. I miss the quality please bring it back.
I would recommend this to a friend!
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Sorry for the disappointment with Ziploc® brand Bags - this isn't something you should expect. Quality is important to our company, so I've shared your feedback with the Ziploc® team. Your loyalty means a lot to us, and we hope you'll give us the opportunity to to regain your trust by calling 1-800-558-5252 (and please mention reference number: 018581654A). You can reach us Monday through Friday from 8 AM to 6 PM CST, or feel free to send us a quick email anytime: http://bit.ly/1MCe4EQ.
Written by a customer while visiting ziploc.com
Posted by: Kathleen
from Port Moody, BC, Canada
Verified Purchase:Yes
I'm so disappointed I spent money on this product. I want the old design back!!!!! These are horrible. The easy tab rips off when you try to use it, the bags feel thinner and cheap, and when I go to put something from the freezer into the sink to defrost the bag fills with water which makes me think that it's not sealed at all! So it's not really preventing freezer burn, is it?? If anyone has any recommendations for a different brand that actually works I would love to hear it. I was a loyal customer for a long time but this makes me want to switch.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Sorry for the disappointment, Kathleen. This certainly isn't something you should expect with Ziploc® brand Freezer Bags with Easy Open Tabs - every bag should meet the high quality standards you've come to rely on in the past. To ensure you're getting full value from your purchase (and in hopes of restoring your trust), please give us a call at 1-800-558-5566. We're here to help weekdays from 8 AM to 6 PM (CST), or feel free to email us anytime: http://bit.ly/1MCe4EQ. Please be sure to mention your reference number: 018570629A.
Written by a customer while visiting ziploc.com
Posted by: Predator
from Port Arthur, TX, USA
Verified Purchase:Yes
I have used the Ziploc brand for many years to freeze harvested game (ie. fish, frogs, shrimp) in water. It is hands down the best way to preserve something for long term. The new bags do not seal well and leak at the seal and corners. I am anxious to see improvements made to remedy this problem
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Your loyalty means a lot to us, and I'm sorry to hear of your recent experiences. New style or old, every Ziploc® brand Freezer Bag should provided the leak-proof seal you've come to rely on over the years. We hope to regain your trust and invite you to call 1-800-558-5252 (please provide reference number: 018565448A). Our hours are Monday through Friday from 8 AM to 6 PM (CST), or visit the following link to reach out to us by email: http://bit.ly/1MCe4EQ.
Written by a customer while visiting ziploc.com
Posted by: DoulaMichele
from Calgary, Alberta, Canada
Verified Purchase:Yes
The last box of Medium Freezer bags do not seal! When thawed, everything leaks!!!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm sorry for the mess - Ziploc® brand Freezer Bags should provide a leak-proof seal. To ensure you'll have bags you can rely on, please give us a call at 1-800-558-5566. Our hours are Monday through Friday from 8 AM to 6 PM (CST), or you can contact us directly by email: http://bit.ly/1MCe4EQ. Please provide your reference number: 018562914A.
Written by a customer while visiting ziploc.com
Posted by: Jane
from Tennessee, USA
Verified Purchase:Yes
Evertime we try to open these bags the blue tab rips off and its almost impossible to open the bag then . unfortantly I bought a case of these
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
We're sorry to hear this, Jane - this isn't the quality you should expect from Ziploc® brand Freezer Bags with Easy Open Tabs. So we can make this up to you, please give us a call when you're free to chat. You can reach us at 1-800-558-5252, weekdays from 8 AM to 6 PM (CST). You can also connect with us directly via email: http://bit.ly/1MCe4EQ. Your reference number is: 018562924A.
Written by a customer while visiting ziploc.com
Posted by: DonnaM
from Chapel Hill NC
Verified Purchase:Yes
We are thoroughly disappointed in the Ziploc bags we recently purchased: Megapack 60 Freezer Gallon Ziploc bags UPC 25700 70953 (P0510301W0254)! The new double zipper mechanism is a disaster: • it is hard to close; multiple attempts are often needed; • one doesn't feel the seal being formed as one did with the earlier versions of Ziploc bags; • apparently sealed bags are not water-tight as were earlier versions of Ziploc bags; liquid leaks out the end of the new-style zipped portion. The last of these failings means that at least a couple of the tips given on this Ziploc webpage https://ziploc.com/en/recipes/tips-and-tricks/top-tips-for-freezing-food are nonsense. Bags that are not water-tight cannot be used as suggested in tip #1 Fill 'Er Up or for marinating meats as suggested in the section of the page headed "Freezing 101."
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Sorry for the disappointment, Donna. We strive to provide products of the highest quality, so you can be sure your comments have been shared with the Ziploc® team - the codes you mentioned are very helpful. Your trust and satisfaction are so important to us, and we hope you'll understand this isn't something we'd expect. We'd love the chance to make this right for you and encourage you to give us a call at 1-800-558-5252. You can reach us weekdays from 8 AM to 6 PM (CST), or anytime by email: http://bit.ly/1MCe4EQ. Please be sure to provide your reference number: 018560633A.
Written by a customer while visiting ziploc.com
Posted by: dreeks1
from Phoenix, az
Verified Purchase:Yes
My wife bought a box of 28, one gallon freezer bags and 1/2 of them are torn on the side. Normally these bags are great.
I would recommend this to a friend!
Written by a customer while visiting ziploc.com
Posted by: Cjensen
from Minneapolis, MN, USA
Verified Purchase:Yes
Do not like the new closer. Does not close like before. Will go another brand.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Sorry to hear about your trouble with Easy Open Tabs - this isn't something we'd expect. Since each bag should close with ease, we hope you'll give us another chance by calling 1-800-558-5252. You can reach us weekdays from 8 AM to 6 PM (CST), or feel free to email us anytime: http://bit.ly/1MCe4EQ. And be sure to mention reference number: 018554504A.
Written by a customer while visiting ziploc.com