Customer reviews from ziploc.com
Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Average customer rating
3.3
(497 Reviews)
Rating breakdown 497 reviews
5 Stars
252
4 Stars
33
3 Stars
16
2 Stars
25
1 Star
171
59%of customers recommend this product.
(
288 out of
488)
Customer Reviews for Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Customer Rating
1
These things SUCK!
on October 3, 2016
Posted by: LeeTurner
from Valdosta, GA
You put product in a FREEZER bag, you put it in the FREEZER. Here's the suck part. You pull it out of the FREEZER and the pull apart tab is so fragile and brittle that it separate from the bag before the seal separates. Know you take a pair of scissors and cut the top of the bag apart and it becomes a "use once" product. Yes, this sucks.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Sorry for the frustration, Lee - this isn't the quality you should expect from Ziploc® brand Freezer Bags. We hope you'll give us a chance to make this up to you by calling 1-800-558-5252 (weekdays 8 AM through 6 PM CST). Or visit https://contact.scjbrands.com/en-us to reach out via email. Please mention reference number: 018659847A
Written by a customer while visiting ziploc.com
Posted by: LeeTurner
from Valdosta, GA, USA
Verified Purchase:Yes
Bought FREEZER bags, seled them and put them in the FREEZER. Go to open them and the pull apart tab fails. You know this, people are complaining about it on this page and on the facebook page. FIX IT. Then tell us you FIXED IT. If this was a car, it would be recalled. The ZIPLOC Freezer bags DO NOT WORK!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Quality is at the foundation of everything we do, and I'm sorry to hear your purchase didn't meet our standards. We hope you'll give us a chance to make this right by calling 1-800-558-5252 when you are free. We're here Monday through Friday 8 AM to 6 PM (CST) or by email anytime at https://contact.scjbrands.com/en-us. Your reference number is: 018799137A
Written by a customer while visiting ziploc.com
Posted by: ch123
from Lake Elsinore, CA, USA
Verified Purchase:Yes
I've always used ziploc and i just seems like lately the quality has gotten poor. The last boxes i got did not live up to the name. its cost us more in lost food that went in the freezer and got freezer burn.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Sorry to hear about your latest experiences - Ziploc® brand Freezer Bags should offer the same great quality you've relied on in the past. We hope to retain your loyalty and invite you to call 1-800-558-5252 (weekdays from 8 AM to 6 PM CST). When calling, please provide reference number: 018659869A
Written by a customer while visiting ziploc.com
Posted by: Julie
from Undisclosed
Verified Purchase:Yes
Bags tear out along the seal strip. May just be a bad batch but you need to check out quality control.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Thanks for connecting with us, Julie - I'm sorry to hear about your experience. When you're free, please call 1-800-558-5252 and mention reference number: 018804373A. You can reach us weekdays 8 AM to 6 PM (CST) by phone or by email anytime at https://contact.scjbrands.com/en-us.
Written by a customer while visiting ziploc.com
Posted by: Sandra M
from Sacramento, CA, USA
Verified Purchase:Yes
This new design with the Easy-Open tab is a nice feature, but now the Smart-Tab Zip is absolutely terrible! It takes so much effort to get the them to match up! The old design is much easier to use and more reliable. My Mother in Law was visiting this past weekend when I was trying to close one of the bags. I expressed my frustration to her and she mirrored back the same thoughts. Please bring back the old design. I will not buy this type of bags again.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
No matter the design, Ziploc® brand Freezer Bags should always be easy to open and close. I hope you'll give us a chance to make this up to you by calling 1-800-558-5252 and mentioning reference number: 018804218A. We're here weekdays 8 AM to 6 PM (CST) by phone or by email anytime at https://contact.scjbrands.com/en-us.
Written by a customer while visiting ziploc.com
Customer Rating
1
Same problems as many others have reported - Leaks from
on September 14, 2016
Posted by: Frustrated consumer
from Phoenix, AZ, USA
Verified Purchase:Yes
I have the same problem as many others. These bags leak from the bottom, which means they aren't airtight either. Poor quality or poor quality control. Either way, I can't trust these bags.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Thanks for reaching out - I'm sorry to hear about your experience. Ziploc® brand Freezer Bags should always be sturdy and should never leak. When you're free to chat, I encourage you to call 1-800-558-5252 or visit https://contact.scjbrands.com/en-us. We're available weekdays 8 AM to 6 PM (CST), and your reference number is: 018803512A
Written by a customer while visiting ziploc.com
Posted by: Disappointed
from Washington, DC
Verified Purchase:Yes
We recently went on a family vacation, and as usual, I purchased Ziploc products for food and other uses, buying several boxes of both quart and gallon size bags. Several bags from each box split down the side before I'd even had a chance to put anything into them. The bags were purchased from different retailers, and even in different states, so I don't think it was a batch issue.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Sorry for the disappointment during your family vacation. Each Ziploc® brand Freezer Bag should meet the high quality standards you've come to know. Since this wasn't the case, we hope you'll give us the chance to restore your confidence. When you have a moment to chat, please call 1-800-558-5252 (and mention reference number: 018619476A). You can reach us weekdays from 8 AM to 6 PM CST - or feel free to email us anytime: http://bit.ly/1MCe4EQ.
Written by a customer while visiting ziploc.com
Posted by: KHW1524
from Madison, WI, USA
Verified Purchase:Yes
Like Tina Tuna, I have had the same experience with the gallon freezer bags ripping. I have used Zip Locks forever and now I too am re-thinking whether I want to continue to use bags that rip. SC Johnson, please go back to the testing lap and make these hold up better. Thank you!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Your loyalty means a lot to us - sorry about your latest experience with Ziploc® brand Freezer Bags. This isn't something you should expect, and we hope you'll let us restore your trust and confidence. When you're free to chat, please contact us by calling 1-800-558-5252 (with reference number: 018619526A). We're here weekdays from 8 AM to 6 PM (CST); or you can reach us anytime by email: http://bit.ly/1MCe4EQ.
Written by a customer while visiting ziploc.com