Customer reviews from ziploc.com
Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Average customer rating
3.3
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
252
4 Stars
33
3 Stars
16
2 Stars
25
1 Star
174
59%of customers recommend this product.
(
288 out of
488)
Customer Reviews for Ziploc - Freezer Bags, 2 Gallon, 10/Box - Clear
Customer Rating
1
Rips easily when you open it
on September 3, 2019
Posted by: Looking for sustainable options
from Ohio, USA
I've used ziploc freezer bags for years. But the new style "easy open" version is terrible and you've lost me as a customer once my current stock is gone. I always reused them multiple times, by turning them inside out to thoroughly wash them. Now not only can you not do that without tearing them along the seam, you can barely open them without tearing. There are few replacements that work as well but not only in the interest of sustainability but also because I'm tired of being ripped off by planned obsolescence, I'll have to find a new way to store things I want to keep fresh and dry.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Sorry to hear this has been happening. Like you, we'd expect you to be able to reuse Ziploc® brand bags, so your feedback has been passed along. We'd really appreciate the opportunity to restore your confidence, so when you have a moment, please give us a call at 1-800-558-5252. We're available weekdays from 8 AM to 6 PM CT. And while we'd expect each bag to provide multiple uses, it might be helpful to know that clean and dry bags can be recycled at any retail location that accepts plastic grocery bags for recycling. When you reach out, please share your reference number 019597266A.
Written by a customer while visiting ziploc.com
Customer Rating
1
Leaks
on July 31, 2019
Posted by: Sally
from Massachusetts
My family has used these bags for years. I'm not sure what has changed but, these bags now leak. I knew that there was a problem with leaking so, when packing my ice for a trip to the beach I double bagged my Ice. To my dismay even that didn't stop the melted ice from leaking all over my cooler. unfortunatly for me I had put my fit bit in the cooler while I was swimming. I should have just worn it in the ocean. Ziploc bags have always been so good I don't know what has happened to the quality. I won't be using them again.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Thank you for reaching out. As our Ziploc® Freezer bags are designed for storing liquids, we appreciate you bringing this to our attention. So we can learn more about your experience and help further, please give us a call at 1-800-558-5252 (weekdays from 8 AM to 6 PM CT) or write us anytime here: https://contact.scjbrands.com/en-us. When you reach out, please provide reference number: 019682850A. - Skye, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
2
Freezer bags ripping/
on July 27, 2019
Posted by: Chasdc1617
from Knoxville tn
When trying to open bags sides rip on the bag
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm so sorry to hear of your experience. This is not the quality we'd expect, so we appreciate you bringing this to our attention. So we can help make this right, please send us an email here: https://contact.scjbrands.com/en-us and provide reference number: 019682925A. - Skye, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
1
No I won't buy this again
on July 15, 2019
Posted by: Linda
from Co
I use this product to store Swedish meatballs. I get a giant pack of meatballs then separate them into these storage bags. Once I put the bags in the freezer, the bags will not open. I have to cut the top off. What good is that? And it is frustrating because it happens every time, no matter what I freeze in the bags.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Oh no! Sorry to hear this, Linda. We'd certainly not expect this to be the case and would really appreciate the opportunity to restore your confidence. When you have a moment, will you give us a call at 1-800-558-5252? We're available weekdays from 8 AM to 6 PM CT. Or you can email here: https://contact.scjbrands.com/en-us. Your reference number is: 019532006A.
Written by a customer while visiting ziploc.com
Customer Rating
1
Bad quality control
on May 17, 2019
Posted by: Dennis
from Cedar Rapids IA
Bags rip at seams and leak on two boxes bought at the same time
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
So sorry to hear this was the case, Dennis. We wouldn't expect this to happen, so your feedback has been shared with the appropriate people. They will be working to ensure you get the best results from this product going forward. We stand behind our products and would like to help further. When you have a chance, please give us a call at 1-800-558-5252. We're available weekdays from 8 AM to 6 PM CT. Or you can email us here: https://contact.scjbrands.com/en-us. When reaching out, please share your reference number 019658986A. We hope to hear from you!
Written by a customer while visiting ziploc.com
Customer Rating
3
Leaks are not good.
on January 14, 2019
Posted by: Snake Bit
from Dalhart Texas
I used the 32 gallon storage bags to store 4 gallons of chili in a hotel refrigerator so I could use it as give away chili at a large chili cook off the next day. When I opened the fridge the next morning, the whole bottom of the fridge was covered with chili. Quite a mess, best of it I was not at home.
No, I would not recommend this to a friend.
Written by a customer while visiting ziploc.com
Customer Rating
1
Leaks in corners after removing from Freezer
on December 19, 2018
Posted by: Napa Family
from napa, Ca
Heavy family users of this brand of bags but recently, both our Quart and Gallon size freezer bags have been failing at the seems/corners after removing from the freezer to defrost in the refrigerator. This has happened several times, as the first few we thought we had made a mistake and maybe punctured the bag. As you can imagine, this creates a large mess in our refrigerator as all the juices from, say our pork loin, meat leaks all over the inside. Not fun, as it leaked all down into the veggie drawer. Not something you want to deal with as you are trying to take care of two kids and feed your family. Use with Caution.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Thanks for bringing this to our attention. And as we expect each bag to be durable and reliable, rest assured your comments have been shared with the rest of my team. So we can best assist, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 6 PM CST) and provide this reference number: 019339926A. Or, send us a quick email at https://contact.scjbrands.com/en-us.
Written by a customer while visiting ziploc.com
Customer Rating
1
Bad change
on December 15, 2018
Posted by: Cat Lady
from Albuquerque
The formula has changed and so has the bag. They rip at the seam edge and do not seal completely. Bad decision to change a great product and cheapen it
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm sorry to hear of your recent experience. While we haven't made any recent to our bags, rest assured your comments have been shared with the right folks on the team. So we can best assist, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 6 PM CST), or send us a quick email at https://contact.scjbrands.com/en-us. when you reach out, please provide this reference number: 019336883A.
Written by a customer while visiting ziploc.com