We have used Ziploc products for many years. The gallon size has always been a staple in our home. However, recently, we have gotten multiple boxes where the seam separates on one side when we tried to open the bag. Typically they have always been reliable, but something has gone wrong with the quality control. I hope the company figures out what is going wrong so we don't have to continue throwing unused bags away, what a waste!
I find that when I open a new bag or any that I have already sealed. The smaller side of the ziploc 'flap' seems to be a thinner material and stretches to much before it even opens. Sometimes the small side just tears when I try to open it. The bags need to be a little more rigid for opening.
I have bought 2 boxes of the 1 gallon storage bags, separately, and have the same problem. I simply cannot open a bag without a lot of effort, and most of the time, the bag rips. Very dissatisfied.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, December 10, 2022
We're sorry to learn of your frustration with these bags. While we expect each bag to hold a secure seal, we'd expect them to open when needed, without ripping. We want to make this right and restore your faith in Ziploc®. When you can, give our team a call at 1-800-558-5252, Monday through Friday between 8 AM and 5 PM CT. You can provide this reference number when calling: 020900224A. Hope to hear from you soon! - Brooklyn, SC Johnson Consumer Care
I have always used Ziploc bags but the last box I purchased every bag I've tried to use will not stay closed. Completely useless! I am so disappointed in ziploc!!!! It says ultra protection but can't even get it from the counter to the freezer without it popping open. Bought a large box and none of them work.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, November 30, 2022
Oh no - each bag is designed to lock securely and hold the seal until you open it so we're sorry to hear about your experience. We want to make this right and restore your faith in Ziploc® so when you have a moment, give our team a call at 1-800-558-5252. We're available weekdays between 8 AM and 5 PM CT. Be sure to provide this reference number when calling: 020889821A. Hope to chat soon! - Brooklyn, SC Johnson Consumer Care
Did they start making them someplace new..the bags dont seal..dont stay sealed and rip open when u try to open them . Its ridiculous.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, November 27, 2022
We're sorry to learn about your experience, Dee. Each bag is designed to seal tightly to ensure the contents are secure. Furthermore, the quality you described certainly does not meet our high standards so we'd like to make this right. When you can, give our team a call at 1-800-558-5252, weekdays from 8 AM to 5 PM CT. Be sure to provide your reference number: 020884004A. Looking forward to your call! - Brooklyn, SC Johnson Consumer Care
Buy freezer bags to support food prepping for the week. Last couple of boxes were damaged, but not until you defrosting could you tell. They leak, do not fully seal, quality control manager needs to do a better job.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, August 14, 2022
David - I'm so sorry to learn of your experience. As we're always working to provide products you can trust, know your feedback was shared with our team. So we can help make this right, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number 020785018A. - Hanna, SC Johnson Consumer Care
Bought a multi-pack of 38 storage gallon bags. Every single bag has had the bottom fall out, no matter how small or light the contents. What a completely useless, unacceptable and maddening waste of money. I expected top quality from Ziploc and got the absolute worst quality bags I have ever purchased!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, July 9, 2022
I'm so sorry to learn of this! Please know we stand behind our products and would appreciate the chance to help further. When you have a moment, please connect with us at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number 020746719A. - Hanna, SC Johnson Consumer Care
How can I write the item name, date and any notes on that stupid little triangle? At least make it a square. And make it bigger. Sharpie will stay on it but not on the clear part of the bag.