Customer Reviews for Avery - General Use Note Cards, 60/Pack - Matte White
Customer Rating
1
Quality has changed for the worse!!!
on February 11, 2020
Posted by: Marshall Arts, etc
from Chicago
I have been using these note cards for about 8 years for my photo cards that I sell. I was so impressed with the deep rich hues and saturation. I so wish I had read these reviews back in November. You will never guess what has happened!! At the end of November I was getting ready to print batches of Christmas cards as I give away my card packs for Christmas Gifts. Suddenly my HP printer crashed and I was fortunate that it was still under warranty, so they send me a new one. However, they did not have my original model. So I received the upgraded printer and I set it up and the print quality was so poor. So I figured it was the new printer. I called HP and after an hour of trouble shooting, they sent me a new one. That did not work either, so again I figured that HP quality went down, so after another hour, they sent me another one. That didn’t work either. So they gave me a monetary refund to purchase my own. I went to a different model that used the same ink as my original model thinking that was the problem. But it wasn’t. The print quality was still bad. So I went to Amazon and found my original model. Low and behold, that did NOT fix the problem. I don’t know why I did not notice this before, but when I compared the new print to my previous cards (I keep an inventory) I suddenly realized that the surface texture was different. The new cards have a slightly smoother surface and the old cards which are advertised as matte finish are just that. I liken it to different qualities of paint. The old cards are a “Flat” finish. And the new cards are “Eggshell”. Everyone knows that Flat finish absorbs more dirt and scuffs, and Eggshell is smoother, so easier to clean. So what is happening with the old set of cards is that it is absorbing more of the ink and causing the deeper, richer tones. The New card is not absorbing the ink so the colors are faded and muted. Please tell me that you are going to go back to the old paper quality. I cannot buy these cards any more until you do. In the meantime I have 5 boxes of Note cards and the same thing has happened with the Avery post cards which I have 5 boxes of and I need to send back to Amazon. I will be searching for another type of card that will work for me. I have included a sample of what I am talking about. The picture on the left is the old card quality. The picture on the Right is the new card quality. So you can see for yourself which one is better. I cannot tell you how much time, money and paper was wasted in the last 3 months trying to figure this out. Where is your quality control???!!!
I am so disappointed that you have changed the sourcing of you paper. It has always provided a top quality image in the past but not any more. Will no longer purchase them.
No, I would not recommend this to a friend.
Response from avery.comBy Avery Consumer Care, February 10, 2020
We are so sorry to hear this. There was a material change done with some cardstock products. Our team is currently researching material options that will provide the same quality as before. Again, we apologize for the frustration and disappointment this has caused.
I have been purchasing Avery Matte Note Cards for years and have loved the quality! My note cards receive high praise and are frame worthy. But the newest box I purchased is "Made in Mexico" and the quality is absolutely awful! They cards print saturated and bland and waste a lot of ink. I have printed better on standard copy paper. The Matte Note Cards I've purchased in the past were a "Product of Germany" and were lovely and worthy of my product line. I will not be selling products made with this sub-par card stock.
I've been buying this product for years! However, the coating on the cardstock is quite different. It lost that nice feel on the outside. If you read the reviews from years ago, they are great! However, recently the paper quality is different. I use to buy the ivory embossed paper and had to stop because it even changed. The paper was thinner. Please go back to the original lb's and textures.
No, I would not recommend this to a friend.
Response from avery.comBy Avery Consumer Care, January 8, 2020
We are so sorry to hear this. There was a material change done with some cardstock products. Our team is currently researching material options that will provide the same quality as before. Again, we apologize for the frustration and disappointment this has caused.
I'm with the last two reviewers. These cards were outstanding for years but the last batches I have gotten clearly are not of the same quality. I don't know if that is because they are no printed at a different production site (Mexico vs. Germany). My guess is that Avery has changed the coating formula. Using the exact same printer, computer, and printer settings I had used for year, the printing is less sharp and the vibrancy of the print is muted. Traditionally, when I printed art on these cards, they looked absolutely great and everyone was very pleased. They have lost that edge. Please return to the traditional manufacturing formula.
use to be the best for my photo cards; then they changed where it was made. Germany then went to Mexico where the quality of photo print went to heck. totally washed out. I paid premium price to good quality and then its no better than generic card stock. Hope the figure out whats going on. will not buy any more until its fixed.
No, I would not recommend this to a friend.
Response from avery.comBy Client Services, April 15, 2019
We are very sorry to hear about this. Can you please contact our Care Team at avery.com/contact so our Product Quality team can gather more information about this issue. We want to try and make this right for you.
The product was great. I was planning a 90th birthday party for my mother and I used these cards along with a modified template for her invitations and RSVP cards. I could have not been happier with the results as this was the first time I had ever undertaken on a project Ike this.
Pros: Versatile, Vivid Printouts, Good Value, Durable