Customer reviews from Palmolive
Palmolive - Ultra Strength Liquid Dish Soap, Original Scent, 32.56 oz - Green
Average customer rating
4.3
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
531
4 Stars
82
3 Stars
11
2 Stars
12
1 Star
102
17%of customers recommend this product.
(
21 out of
122)
Customer Reviews for Palmolive - Ultra Strength Liquid Dish Soap, Original Scent, 32.56 oz - Green
Customer Rating
1
I will no longer use Palmolive!
on July 28, 2017
Posted by: Concerned
from Fort Worth, TX
I am dismayed that Palmolive changed it scent and quality. When I opened the new bottle, I was instantly overwhelmed by the overly sweet, almost decaying smell. Nevertheless, I went ahead and used it to wash some dishes. Unfortunately, I had to use a lot more product because the suds kept dissolving and the dishes had to be washed twice. I am completely appalled that this product has lost its value and nostalgic fragrance. If and until the "original" Palmolive is returned, I will no long be using any of the Palmolive line of detergents. I'm not sure I can even trust this company anymore.
Pros: Good Dispenser
Cons: Diluted product, Disgusting smell, Poor value, Strong Odor, Unattractive Design
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We're sorry to hear about your experience with our Palmolive Ultra Strength Original Dish Liquid and would like to speak with you so we can gather some additional details. Please contact us by calling 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com (Please use Reference number 081462833A). We hope to hear from you soon.
Written by a customer while visiting Palmolive
Customer Rating
1
Bring back the "original" ORIGINAL!
on July 27, 2017
Posted by: Bleeve
from Los Angeles
I had a feeling I was not alone, and I was right. Looks like there are many of us who have been loyal Palmolive Original users for many years. This new scent STINKS! And it concerns me that you've responded to the comments by helping us to find another product that suits us. The product that suits us is the ORIGINAL. Please bring it back!
Pros: Attractive, Easy On Skin, Good Dispenser
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We are sorry to hear that you found the updated fragrance unappealing. We appreciate your taking the time to provide us with this feedback and want to let you know that all of the feedback and comments we receive is shared with our brand team. Thank you for writing your review.
Written by a customer while visiting Palmolive
Customer Rating
1
Hate the "new, improved" palmolive
on July 26, 2017
Posted by: Former Madge
from Washington state
I have used Palmolive dish detergent for about 50 years! Loved the scent. The new scent is awful, my husband hates it also, and he does dishes a lot (or used to-he doesn't like the new scent---so I've lost my helper!) I'm not crazy about the new dispenser spout, the other one was easier to lift the bottle with wet soapy hands, not this one. PLEASE change back to the original that was good enough for your customers for many years.
Cons: Poor Dispenser, Strong Odor
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
Thank you for your many years of loyalty to our brand. We're sorry you and your husband do not like the new fragrance or package design. We'd like to talk with you to get some additional information, and to resolve this to your satisfaction, so please call us at your convenience at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please use Reference number 081462838A. We hope to hear from you soon.
Written by a customer while visiting Palmolive
Customer Rating
1
Horrible, I mean horrible new scent!
on July 25, 2017
Posted by: KCB
from Lebanon, Tennessee
Been using Palmolive Original Green for many years, I have always loved it. This new scent is absolutely horrible. Just down right stinks! I would like to see the "original" come back, or I'm going to have to find another brand.
Pros: Good Dispenser
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
Thank you for taking the time to share your feedback about your experience using our Palmolive Ultra Strength Original Dish Liquid. We're sorry to hear that this product's recent changes didn't meet your expectations. We'd really appreciate it if you could call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com (Please use Reference number 081462837A) so we can help. We appreciate you being a loyal consumer for so many years.
Written by a customer while visiting Palmolive
Customer Rating
1
Disappointed in the new smell
on July 15, 2017
Posted by: Mel
from Durham, NC
I've used Palmolive ultra strength dishwashing liquid for years. My momma used it and when I got my own place, I tried a couple of other brands but the only one I was satisfied with was Palmolive in the original scent. Like others who have written, the scent brought back fond memories for me. My mother passed almost twenty years ago and this scent in my household was a little way of keeping her memory with me on a daily basis. She used this product more than she ever wore perfume. To think that I've lost one more thing that bound our lives together makes me sad. I wish the original scent would return.
Pros: Easy On Skin
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
Thank you for sharing your story. We will share this with the rest of our brand team so they are aware of how much the previous fragrance meant to you. We'd like to talk with you to get some additional information, and try to resolve this to your satisfaction, so please call us at your convenience at 1-800-338-8388. We hope to connect with you soon.
Written by a customer while visiting Palmolive
Customer Rating
1
New Scent Stinks!!!
on July 13, 2017
Posted by: Don't care for the new scent
from TX
I have used Palmolive for years. It works well and smells good in the kitchen. The new Ultra Strength just plain stinks! Come on, with eight or nine different types of dish soap can't you just leave the original alone. If the original scent is no longer available, I'm changing products!
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We're sorry to hear you did not like our updated fragrance for our Palmolive Ultra Strength Original Dish Liquid. We appreciate your loyalty to our brand and will share your feedback with the rest of our team. Please give call us at your convenience at 1-800-338-8388, perhaps we can help you find another Palmolive product that you will enjoy. We hope to connect with you soon.
Written by a customer while visiting Palmolive
Customer Rating
1
EWWWW!!!! NASTY NEW SMELL
on July 13, 2017
Posted by: Busy Bee
from Pennsylvania
After 40+ years of being a loyal Palmolive user, you have LOST me as a customer. This is NOT "original". Like others have said -don't call it that if you are changing it - call it something else so loyal customers can be warned. Would give it zero stars if I could. It smells so gross and I cannot for the life of me figure out why you would take such a great product and utterly ruin it. I will NEVER buy another bottle until you bring the real "original" back.
Pros: Easy On Skin
Cons: Nasty smell, Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We appreciate your longtime loyalty to our brand and are sorry to hear you were not happy with our recent changes to our Palmolive Ultra Strength Original Dish Liquid. We hope you will give us an opportunity to try to make this right for you. Please give call us at your convenience at 1-800-338-8388. We hope to speak with you soon.
Written by a customer while visiting Palmolive
Customer Rating
1
Totally agree with everyone - new scent is HORRIBLE!
on July 12, 2017
Posted by: Retiree
from Tampa, Florida
Have used Palmolive off and on forever is seems (I am a retiree) and am so disappointed that the "new" Palmolive smells terrible and burns my hands!!! You just lost a long time customer.
Pros: Attractive, Good Dispenser
Cons: Harsh On Skin, Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We're so sorry that you had that reaction and want to help. Won't you please call us at 1-800-338-8388 so we can resolve this for you? Thanks and we really hope to hear from you.
Written by a customer while visiting Palmolive