Customer reviews from Palmolive
Palmolive - Ultra Strength Liquid Dish Soap, Original Scent, 32.56 oz - Green
Average customer rating
4.3
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
531
4 Stars
82
3 Stars
11
2 Stars
12
1 Star
102
17%of customers recommend this product.
(
21 out of
122)
Customer Reviews for Palmolive - Ultra Strength Liquid Dish Soap, Original Scent, 32.56 oz - Green
Customer Rating
1
What happened?
on August 17, 2017
Posted by: TonueInChic
from Grosse Pointe, MI
Just bought a new jug and can't use it. Another reviewer nailed it with "New Scent Smells Like Deodorant Tabs Used in Men's Urinals" and I hope the company is payng attention. I've abandoned a few other brands for the same reason
Cons: Poor Dispenser, Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We are sorry to hear that you do not like the updated fragrance. We appreciate your taking the time to provide us with this feedback and we will let the brand team know. We hope you'll give us a chance to make it right. Please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com and use reference number 081472737A. Thanks and we hope to connect with you soon.
Written by a customer while visiting Palmolive
Customer Rating
1
They should not have changed the scent. ITS AWFUL!!!
on August 15, 2017
Posted by: Adaora
from MD
Unfortunately, with out warning, they have changed the scent of the original formula. I am greatly disappointed because I have been using this product for years and the new scent of it is too strong to be used in the kitchen/on my dishes. How I wish that they would change it back to the original scent.
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We appreciate your years of loyalty to our brand and are sorry to hear that you do not like the new fragrance. Thank you for taking the time to provide us with this feedback and we will make our brand team aware of your comments. We hope you'll give us the opportunity to make this right for you. Please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com and use reference number 081472739A. Thanks and we hope to speak with you soon.
Written by a customer while visiting Palmolive
Customer Rating
1
offensive new scent
on August 9, 2017
Posted by: Dee
from Galax, VA
Why did you change the scent? I have used it forever. Now I'll have to find something else. Who wants their dish soap to demand attention every time they use it? This is ridiculous.
Cons: Poor Dispenser, Strong Odor
No, I would not recommend this to a friend.
Written by a customer while visiting Palmolive
Customer Rating
1
New Scent Smells Like Deodorant Tabs Used in Men's Urinals
on August 8, 2017
Posted by: BigCheese
from Oregon
I have been using Palmolive for 25 plus years. The new scent smells just like the deodorant tabs used in the urinals of men's restrooms. It is a pleasant smell in a restroom but not the smell/scent I want to smell in the kitchen. I do not know how Palmolive could have gotten this scent so wrong. I hope they can turn it around quickly so that I can buy Palmolive again. I rated the best use of this product for the bathroom due to it's new pleasant urinal scent. I would not recommend it's use in the kitchen unless you like the smell of men's urinals in your cooking/eating area.
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We appreciate your loyalty to our brand for over 25 years and we're so sorry to hear of your disappointment with our recent formulation changes. We'd like the opportunity to speak with you directly. Please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please use Reference number 081474352A in your communication - we're waiting to hear from you.
Written by a customer while visiting Palmolive
Customer Rating
1
I will no longer purchase this product
on August 6, 2017
Posted by: Marie L
from Westchester County, NY
I've been using Palmolive for years but my recent purchase of same with label "NEW" is horrible - the scent is 99% chemicals & 1% fragrance. I tossed the new full bottle out! For those like me with a sensitivity to chemical odors: this will give you an instant headache!
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We're sorry to hear about your experience with our Palmolive Ultra Strength Original Dish Liquid and would like to talk with you to get some additional information, and to resolve this to your satisfaction. Please contact us by calling 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com (Please use Reference number 081472747A). We're ready and waiting to hear from you.
Written by a customer while visiting Palmolive
Customer Rating
1
My father always said, "If it ain't broke, don't fix it."
on August 6, 2017
Posted by: Sadaboutit
from San Jose, CA
This is really unlike me, I don't have the time or desire to go hunting down ways to leave reviews for products that suck. I'm the type that takes the loss and moves on. However, like most of the people here complaining, I was raised smelling the real Original scent and have been raising my kids with it. I'm sure to Corporate America that seems silly, I mean it's dish soap, right? But there is great deal of science backing how smell triggers memories and it's pretty clear long term customers enjoyed those memories. Wouldn't a company cherish that kind of relationship with their customers? There was no need to change the scent to begin with but to change it to this fruity overwhelming grandma's powder stench is seriously a real shame. I can't stand it, my kids can't stand it and it's so strong you can't rinse it off dishes or your hands completely. Someone compared it to the deodorizer cake stink in the porta potty. Dead on. In fact, I've designated my two bottles (yep, two. I'm dumb and bought a second thinking there was just something wrong with the first) to the toilet in my RV. I hope the fact that the 5 star reviews are coming from the people who received free product isn't escaping anyone. Get it together guys, you're losing a bunch of people over this.
Cons: Can't Rinse the Odor off Hands and Dishes, Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We really appreciate your taking the time to share your feedback. The comments and connections that our consumers make with our products are important to us and will be shared with our brand team. We would like to follow up with you, if you can call us at your earliest convenience at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com (Please use Reference number 081474333A). We look forward to hearing from you.
Written by a customer while visiting Palmolive
Customer Rating
1
Please bring back the Original Scent.
on August 5, 2017
Posted by: Jen
from Ohio
I was so sad when I opened my newest bottle of the green Palmolive and got whiff of the new scent. It is horrible. The whole reason I use this brand of dish soap is for the original scent. My grandmother used it as did my mother and now me. So holds a lot of sweet memories for me and I am sure for others as well, so Please Bring Back the Original Scent. Please and Thank you.
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We appreciate you writing your review and we're sorry to hear you did not enjoy the updated fragrance. It is important for us to know about your connection with our previous fragrance and we will share your comments with our brand team. We'd also like the opportunity to talk with you to get some additional information, and try to resolve this to your satisfaction, so please call us at your convenience at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please use Reference number 081474340A in your communication. We hope to speak with you soon.
Written by a customer while visiting Palmolive
Customer Rating
1
Never again!
on August 5, 2017
Posted by: ncbocck
from Durham, NC
I've used Palmolive, and only Palmolive, on my dishes forever, but this new formulation has a scent that is unbearable. I threw out the bottle after just one use. Yes, I am angry! What were you thinking?
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
Thanks for writing your review and letting us know you weren't happy with our new formulation We want to work with you to make this right, so please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please use Reference number 081474338A so we have all of your information in the right place. We hope to connect with you soon.
Written by a customer while visiting Palmolive