Customer reviews from Palmolive
Palmolive - Ultra Strength Liquid Dish Soap, Original Scent, 32.56 oz - Green
Average customer rating
4.3 out of 5
4.3
(738 Reviews)
Open Ratings Snapshot
Rating breakdown 738 reviews
5 Stars
531
4 Stars
82
3 Stars
11
2 Stars
12
1 Star
102
17%of customers recommend this product. 
(
21 out of 122
)
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Customer Reviews for Palmolive - Ultra Strength Liquid Dish Soap, Original Scent, 32.56 oz - Green
Customer Rating
1 out of 5
1
Bring old scent and quality back
on October 21, 2017
Posted by: Ann
from Massachusetts
I never search out ways to write reviews but had to in this case. Have tried tons of dish detergents over many many years and always went back to Palmolive original. Simple pleasant fragrance, suds up well and cleaned excellent. Bought a giant refill last week that said original essential clean and hate it. Suds disappear in no time and smell is awful. Lost a loyal customer. Please return to your truly "original" fragrance and formula. Packaging is very misleading.
Cons: Does not suds up and clean like original formula
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
We appreciate you taking the time to write your review. We're so sorry you had this experience with our updated formula and hope you'll give us a chance to make it right. Please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please use Reference number 086223925A when communicating with us so we can locate your review. We hope to resolve this for you quickly.
Written by a customer while visiting Palmolive
Customer Rating
1 out of 5
1
should say 'New Max Stench'
on October 20, 2017
Posted by: chief cook and bottle washer
from NY
When I saw the 'New MAX Strength' label, I didn't realize they were referring to the smell. Bad, bad, burns my sinuses. I'm going to have to try something else next time I need dish liquid.
Cons: Poor Dispenser, Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
We are so sorry to hear that you had a reaction after using our Palmolive Ultra Strength Original Dish Liquid. We would really like to speak with you so we can learn more about your experience. Please call us at your earliest convenience at 1-800-338-8388 and mention this reference number 086199037A. Thank you for your feedback.
Written by a customer while visiting Palmolive
Customer Rating
1 out of 5
1
Can't stand sickly sweet smell
on October 16, 2017
Posted by: RDM
from Harpers Ferry, WV
I too have been using this happily for many, many years. I too was "trapped" into buying a big jug when I saw the word "original". The new smell isn't just bad, it nauseates me. Sickly sweet. I travelled to all the local stores and cannot find the old Palmolive. Also the fold over cap is not as neat as the pull up cap. Sadly you lost a loyal customer until I see the old bottle without the Ultra designation. I wish you had marketed both for at least a while so we could "vote" with out purchases on this. Very, very disappointed.
Cons: Poor Dispenser, Strong Odor
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
We appreciate your loyalty and are so sorry that you had that reaction when you used our updated formula. Won't you please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com so we can resolve this for you? Please mention this Reference number 086223916A so we can pull up this information. Thanks, and we really hope to hear from you.
Written by a customer while visiting Palmolive
Customer Rating
1 out of 5
1
Dont know
on October 16, 2017
Posted by: no
from las vegas
I agree with the other reviews here, the new scent is awful. I had to discard 2 bottles and get another brand. I have been using Palmolive my entire life (60) because i liked the scent of it.
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
We appreciate your many years of loyalty and we are sorry to hear you do not like the new fragrance. We'd like to speak with you to gather some additional information, and try to resolve this to your satisfaction. At your earliest convenience, please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please use Reference number 086223915A in your communication. We hope to hear from you soon.
Written by a customer while visiting Palmolive
Customer Rating
5 out of 5
5
LOVE the new scent!
on October 13, 2017
Posted by: Debbie
from Oak Harbor, WA
I LOVE the new scent!! I was surprised when I opened my new bottle a few weeks ago. It smells like Downey Fabric Softener to me and every time I use it I say how much I love this new scent. Thank you for the wonderful change in smell yet leaving the fabulous grease cutting properties and the ability to keep our hands soft.
Pros: Easy On Skin, Pleasant Smell
I would recommend this to a friend!
Written by a customer while visiting Palmolive
Customer Rating
1 out of 5
1
Horrible smell
on October 11, 2017
Posted by: EA
from Fl
I have always used the original green Palmolive. Never again. I immediately switched to Dawn after the first use of this terribly smelly concoction you came up with. What were you thinking? Let's get rid of our loyal customers with a stinky change?
Cons: Strong Odor
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
We're so sorry you do not like the new fragrance and hope you'll give us a chance to make it right. Please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please use Reference number 086198903A. We hope to resolve this for you quickly.
Written by a customer while visiting Palmolive
Customer Rating
1 out of 5
1
Horrible smell!
on October 3, 2017
Posted by: hb
from Massachusetts
I have used Palmolive Original for many years (decades!) and always liked its sweet, unobtrusive scent and gentle yet strong cleaning power. To my surprise, recent purchases of what I thought was the same product have a horrible, chemical smell, which I cannot tolerate and I may have to discard these bottles. I have been looking to purchase a few bottles with the original scent from leftover inventories, but will need to switch to a different brand in the future unless you can bring back the original scent. Thank you. Note: Contrarily to the check below, I did NOT receive this product as a sample, I bought it in a store. Your web form did not leave the choice to enter NO, below, but forced a YES, despite being titled 'Select One'.
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
We appreciate your many years of loyalty to our brand and are so sorry to hear you are no longer able to use our Palmolive Ultra Strength Original Dish Liquid due to the new fragrance. We hope you'll give us a chance to make it right. Please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please use Reference number 086198902A. We hope to speak with you soon.
Written by a customer while visiting Palmolive
Customer Rating
1 out of 5
1
Why did you change the scent??
on September 27, 2017
Posted by: Jane
from Hamilton Ohio
I have been using Palmolive forever! Not Dawn,not Joy, not Ajax, PALMOLIVE. Not a special Palmolive, just regular "You're soaking in it " Palmolive green. What is up with the smell?? I was away for the weekend and my husband opened a new bottle, I noticed the smell immediately. Not a good smell, not the Palmolive smell. I'm going to have o change my dish liquid. Too bad.
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
Thanks for writing your review and letting us know you weren't happy with our recent fragrance change. We want to work with you to make this right, so please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please use Reference number 086198895A so we have all of your information in the right place. We hope to connect with you soon.
Written by a customer while visiting Palmolive
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