Customer Reviews for Palmolive - Ultra Strength Liquid Dish Soap, Original Scent, 32.56 oz - Green
Customer Rating
5
My new pick
on January 28, 2018
Posted by: Ericka
from Hammond, In
I love this product, it last very long in my household for one and I like the smell. I had only brought this item in the 9oz size. At first I felt it was to high for the product but after trying out other competition and their prices its worth paying the higher price. My oldest daughter purchases the product as well. I only buy Palmolive.
Pros: Attractive, Easy On Skin, Good Dispenser, Pleasant Smell
I have some old acrylic glasses that were getting worse and worse and worse. I couldn't get them clean. I tried everything--even sprays for polishing headlights and so forth. Then out of the blue I tried this Palmolive Ultra Strength with a scouring pad and with a little effort it makes my ten year old acylic glasses like new again. There is no question that it has a funny smell, but I love this stuff. Coupling this with Lemi shine booster and my glasses are coming out clean. Wow.
Just opened a new bottle tonight and was startled by the smell! It is awful! I cannot continue to use this product. One of the reasons I used the original was because of the smell. I remember my grandmother using it, always associated the smell with her, and I have used it for my own household for the past 25 years. The new smell is way to strong - actually made me nauseous. Plus - the new formal really dried out my hands. So disappointed with this change!
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We're so sorry to hear this is the experience you had with our reformulated Palmolive Ultra Strength Original Dish Liquid. We would like to speak with you directly so we can gather some additional details about your experience and make this right for you. Please call us at 1-800-338-8388 and mention this reference number 089440326A. We look forward to speaking with you soon.
This is a letter I wrote to Palmolive. I urge everyone with similar comments to write a letter, too. It is the only way they will hear us! Dear Palmolive, I have been loyally using Palmolive dish soap my entire adult life. I chose your product for several reasons. It was long-lasting, it cleaned dishes superbly, it dealt with greased effectively and most of all, it had a wonderful, mild scent. Recently, I bought a new bottle and I was completely disappointed to find out that the formula had changed and the scent was one I could absolutely not tolerate. The new smell literally makes me feel sick and I had to give the brand new bottle away to a friend, who was just happy to have a free bottle of dish soap. I looked online to see if I was alone in thinking the new formula had a chemical, industrial cleaning fluid smell. Alas, I am not alone. Many reviews I have read agree that the new scent is intolerable. Are you still making the original formula? If not, I strongly urge you to return to the original scent and formula. I truly believe that you will lose many customers who previously would not consider using any other product. Thank you for your consideration.
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
Hi Marcie, We appreciate your feedback and are sorry to hear about your experience with our Palmolive Ultra Strength Original Dish Liquid. We did receive your email and your feedback has been shared with our Brand Team. If we can be of further assistance, please call us at 1-800-338-8388 and mention this reference number 089427988B. Thank you for taking the time to write your product review to voice your concerns.
The odor of the product is a clear mistake. My asthma suffering spouse can't hardly be in the same room with this detergent. To add insult to injury this detergent is dissolving my hands. They are just raw and hand lotion can't repair them. We had neither of these problems with the old version. Goodbye. By the way, did you have anybody on your test team that is sensitive to strong odors? Anybody with breathing challenges? Anybody that has to wash dishes with bare hands (because there are no gloves out there that fit their hands or have any durability; your hands just get soap on them.)? What kind of hole must their be in your testing to have this product get through?
Cons: Harsh On Skin, Strong Odor
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We're so sorry to hear about the experience you and your husband had with our reformulated Palmolive Ultra Strength Original Dish Liquid. We would really like to speak with you so we can learn more about your experience. Please call us at your earliest convenience at 1-800-338-8388 and mention this reference number 089440309A. Thank you for your feedback.
I have been loyal to this brand for decades and am now thinking of changing because of the new scent of this Ultra, Max Strength.
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
We appreciate your loyalty and are sorry to hear you did not enjoy the recent fragrance change. We'd like to talk with you to get some additional information and to try to resolve this to your satisfaction, so please call us at your convenience at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please include reference number 089422964A. We hope to speak with you soon.
We've been using the original Palmolive as long as it has been around and - early 70's maybe?? !The Ultra Strength is HORRIBLE!! It has a strong chemical smell - actually more like fumes!! Bring back the original or you've lost this customer for good.!! (-and it sounds like many others, as well!!) DID YOU DO ANY CONSUMER TESTING ON THIS VERSION????
Cons: Strong Odor
No, I would not recommend this to a friend.
Response from PalmoliveBy Palmolivepwr, Palmolivepwr, April 21, 2022
Thank you for being such a loyal consumer for so many years. We're sorry to hear our updated fragrance did not meet your expectations. We hope you'll give us a chance to try to make it right. Please call us at 1-800-338-8388 or email us at Consumer_HelpNA@colpal.com. Please use Reference number 089422966A. We hope to hear from you soon.