Customer reviews from Staples
Staples - 3-Drawer Vertical File Cabinet, Letter Size, Lockable, 26.8"H x 14.3"W x 18.9"D - Charcoal
Average customer rating
3.9
(3,702 Reviews)
Rating breakdown 3,702 reviews
5 Stars
1,841
4 Stars
784
3 Stars
430
2 Stars
210
1 Star
437
58%of customers recommend this product.
(
21 out of
36)
Customer Reviews for Staples - 3-Drawer Vertical File Cabinet, Letter Size, Lockable, 26.8"H x 14.3"W x 18.9"D - Charcoal
Posted by: K.H.
Verified Purchase:Yes
Product says it is "charcoal" typically a dark grey color. But when I got home and opened the box I find it to be a very light grey color. Due to time constraints and it being the last unit at the store I chose to keep it and paint it myself. I will always being opening the boxes at the store from this time forward. Other than color - the drawers slide very nicely. Not disappointed in the quality.
Written by a customer while visiting Staples
Customer Rating
1
Had problems with 2 in a row.
on July 3, 2018
Posted by: mw
I have the 2 drawer too. Not as well made & heavy as my (Office Designs brand from Quill) from '12. They have better drawer slides (metal vs plastic) & the metal is much heavier. I haven't had trouble with them even when fully loaded in 5+ years. The 1st was shipped upside down. The 2nd had the same problems even not shipped upside down. Drawers go off track & is VERY difficult to get back on track. You can't do it unless the drawer is emptied. When you try to shut it again after correction and then open it just keeps doing it again. The drawers twist & warp in your hand when trying to correct it as if trying to fall apart. You can not open the drawers below it or you will ruin it. You also get scratches on the front where the drawer falls out of track down on the other drawer. We tried anchoring it to the wall as requested. did not fix the problem at all. I think it's poor quality flimsy metal & design. The model in 2 drawers does work okay. The drawers function empty & half full & some times they will shut when full...but then...when opening they will fall off track...you will put it back& struggle to do so...& then an endless cycle of unacceptable drawer failure and stuck drawers. Anyone who doesn't end up immediately having this issue...it's likely because they haven't gotten the upper 2-3 drawers at least half full or tried to open and shut them them after filling them. I can't imagine this cabinet lasting 7 years or anyone getting normal use out of the top 2-3 drawers (bottom one on both seemed to work).
Written by a customer while visiting Staples
Posted by: Anonymous
Verified Purchase:Yes
Love that it locks. Easy to put together. Nice color. Excellent price for quality.
Written by a customer while visiting Staples
Posted by: Bear
Verified Purchase:Yes
This is a lightweight file cabinet that is not fire proof water proof or theft resistant. Its job is to organize our store receipt owners manuals etc and it does that very well. It doesn’t weigh much so can be moved easily. Drawers slide easily even when full of papers. Very happy with inexpensive organizer
Written by a customer while visiting Staples
Posted by: J.P.
Verified Purchase:Yes
Exactly what I expected and such a fun color.
Written by a customer while visiting Staples
Customer Rating
5
Great Little File Cabinet
on June 29, 2018
Posted by: N.I.
I love the size of this file cabinet and the little drawer at the top for small objects (pens pencils etc.). Also it's great that one of the large drawers has a lock.
Written by a customer while visiting Staples
Customer Rating
3
You get what you pay for.
on June 28, 2018
Posted by: Harbor Freighter
I purchased the filing cabinet to replace an old rusty one. Well it is new but no way constructed as sturdily as the old one. It is very thin sheet metal and is definitely a "medium" use object. Be aware. Other than that it's fine.
Written by a customer while visiting Staples
Customer Rating
4
Great Buy
on June 27, 2018
Posted by: J.K.
Works great for our household! We bought the separate castor frame to allow us to move it over carpet to wherever we were working. Store staff VERY helpful and knowledgeable. My only complaint is that it's only available in battleship grey. We have a lot of "Arts & Crafts" style wooden furniture.Even so it's very unobtrusive in the corner where it sits when not in use.
Written by a customer while visiting Staples