it arrived with the packing box intact no damage anywhere however when I took the cabinet out it was dented on the bottom in the back. It was packed that way. I can still use it & it fits perfectly under my desk so no one can see the dent. Handles went on with no issue.
The staff at my local Staples was very helpful in handling my concerns but the product quality of the 3-drawer file cabinet left much to be desired. I assembled the filing cabinet and it seemed to work fine until I put a few hanging file folders in it. Once it had a little weight on the drawers they kept coming off the track. They became difficult to open difficult to close and cumbersome to put them back no the tracks. I returned the cabinet to the store without any further issues but I would rather have purchased a quality product that would work well for daily filing.
The filing cabinet itself is nice and light weight plus it looks good. Frames are not needed since the walls are built up to accommodate hanging folders. The problem with the cabinet is the handles which have to be installed. The screws don’t fit well and take lots of effort to screw them in flush. I have one handle which wobbles slightly because either the screw or hole in the handle doesn’t fit. The cabinet also came out of the box with a slight dent in the back corner.