Customer reviews from Staples
Staples - 3-Drawer Vertical File Cabinet, Letter Size, Lockable, 26.8"H x 14.3"W x 18.9"D - Charcoal
Average customer rating
3.9
(3,702 Reviews)
Rating breakdown 3,702 reviews
5 Stars
1,841
4 Stars
784
3 Stars
430
2 Stars
210
1 Star
437
58%of customers recommend this product.
(
21 out of
36)
Customer Reviews for Staples - 3-Drawer Vertical File Cabinet, Letter Size, Lockable, 26.8"H x 14.3"W x 18.9"D - Charcoal
Posted by: J.H.
Verified Purchase:Yes
Tried to buy this and other office furniture at Stillwater store- close to home. I asked the cashier to get me help. She paged twice overhead but no one showed after 20 minutes. I went back to the cashier and asked she page me some help . She did but again no one showed to help me after waiting another 20 minutes . I could see workers standing areoun and I bet there were only 4 customers in the store at the time . I left. Next day went to Staples at Tulsa Hills . Jordan met me at the door and was so helpful answered my questions . Jordan knows all about customer service and helping his customers. Stillwater staples customer service is terrible . I will not use them again . I will gladly drive over to Tulsa for better customer service .
Written by a customer while visiting Staples
Posted by: Kim
Verified Purchase:Yes
Thanks to the staff!
Written by a customer while visiting Staples
Customer Rating
4
Filing cabinet
on February 16, 2021
Posted by: P.B.
The only thing I didn’t like was the thing in the back of the drat to hold files up wasn’t there
Written by a customer while visiting Staples
Customer Rating
5
3-Drawer Vertical File Cabinet
on February 16, 2021
Posted by: T.K.
We were very impressed with the depth of the top drawer which holds large desktop tape dispensers and a variety of other rather large desktop items. The drawers are very smooth on their rails. The only assembly required is screwing on the three door handles which takes less than 10 minutes. This is not a heavy file cabinet as it uses light steel construction and yet provides ample support for filled drawers of heavy files. The charcoal grey color blended in nicely with our computer desk. We were also impressed with Staples quick replacement of the first file cabinet that appeared to be damaged in shipment. One day later we received the replacement cabinet and a prepaid label via email to easily return the damaged unit. I would highly recommend this file cabinet.
Written by a customer while visiting Staples
Posted by: P.S.
Verified Purchase:Yes
This cabinet serves my purpose as a personal file cabinet. However if if it was meant for a professional setting it is not sturdy enough to handle heavy use. The sales person who assisted me pointed this out but as I said it is just for personal use.
Written by a customer while visiting Staples
Customer Rating
2
on February 15, 2021
Posted by: F.P.
drawers only open 3/4 way have to pull front files out to access ones at rear.
Written by a customer while visiting Staples
Customer Rating
1
Runners broke almost immediately
on February 15, 2021
Posted by: aine.wasilunas
Poor quality. The runners broke almost immediately after purchasing which made it extremely hard to open or close either drawer because of the alignment. Eventually I just took out the drawers and put them on a bookshelf. Would not recommend.
Written by a customer while visiting Staples
Customer Rating
5
on February 15, 2021
Posted by: J.F.
Exactly what I needed. Happy to find the right size. Good quality and great price! Referred to other people in my office. Thanks
Written by a customer while visiting Staples