Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Average customer rating
2.9
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
189
4 Stars
30
3 Stars
48
2 Stars
66
1 Star
202
47%of customers recommend this product.
(
198 out of
420)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Customer Rating
1
DONT BUY IT
on July 8, 2025
Posted by: Chanel
A bad product. I lost the battery compartment in a moving and now the mop is useless, and no wher I can find that part. It is bad for our planet. DONT BUY IT
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, July 8, 2025
We hope the move went well, Chanel. We're sorry to hear that the battery compartment was lost during the process. We'd love to help you with this. Please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
Like product
on July 9, 2025
Posted by: Dee F
from Charlotte NC
This product is so much easier and gets floor cleaner than mop and bucket.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Awesome
on August 16, 2025
Posted by: Stacy86
from Ohio
Works beautifully. I love this product ❤️. I highly recommend to everyone.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
The unit is as described.
on August 17, 2025
Posted by: DRRTM
This product is exactly as described. I will be using it often.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Great Product and Does Great Job
on August 26, 2025
Posted by: Mike1964
from Central IL
This is an outstanding product we had new hardwood
Floor and went up to the power mop we were happy with
The swiffer but the Power Mop is awesome
Floor and went up to the power mop we were happy with
The swiffer but the Power Mop is awesome
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
A waste
on September 3, 2025
Posted by: SWill
from Los Angeles
It worked once then stopped spraying. Tried every troubleshooting suggestion to no avail
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, September 4, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've already tried fresh batteries, and cleaning the nozzles as we'd recommend, we'd like to get a bit more information to help. When you have a chance, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
2
Product stopped working almost a year of use.
on September 12, 2025
Posted by: CG 1966
I bought this a year ago. Purchased a lot of pads and replacement cleaner.it stopped working just has trickles of fluid. I cleaned it and also replaced the batteries. The batteries are not the issue. Now I am left with extra supplies and no mop.
Response from swiffer.comBy Customer Care, September 15, 2025
We're so very sorry to hear about this. The troubleshooting tips and tricks you did should work to get the device spraying again as it used to, especially if the battery door is firmly closed, and you're using alkaline batteries and not Rechargeable/carbon-zinc. We'd like to assist you further. Please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
It is not an easy to use as described.
on October 1, 2025
Posted by: Blair
from Dayton, OH
First, the solution bottle is very hard to be inserted to its place until click, no matter how hard I tried. I even tried to push it with rubber mallet. Not an easy product as described.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, September 29, 2025
We are sorry you had a bad experience while placing the solution, Blair. Hopefully the following tips may help:
-Insert the solution bottle, purple end facing down, into the PowerMop.
-Push the bottle into the device until it is secure.
-Only use the PowerMop solution with the device. Do not open the PowerMop bottle and refill it. This could permanently damage the device and cause it to stop working.
If you’d like to share more or would like further assistance, please contact us at 800-214-8734 and we’ll be happy to help further assist you! -The Swiffer Team
-Insert the solution bottle, purple end facing down, into the PowerMop.
-Push the bottle into the device until it is secure.
-Only use the PowerMop solution with the device. Do not open the PowerMop bottle and refill it. This could permanently damage the device and cause it to stop working.
If you’d like to share more or would like further assistance, please contact us at 800-214-8734 and we’ll be happy to help further assist you! -The Swiffer Team
Written by a customer while visiting swiffer.com