Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Average customer rating
4.2 out of 5
4.2
(277 Reviews)
Open Ratings Snapshot
Rating breakdown 277 reviews
5 Stars
185
4 Stars
38
3 Stars
16
2 Stars
13
1 Star
25
24%of customers recommend this product. 
(
7 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent - Purple/White
Customer Rating
5 out of 5
5
Easy to use
on October 13, 2026
Posted by: VerondaJ
[This review was collected as part of a promotion.] We love this swiffer. It gets the job done on our laminated floors. I loved that the package came with the solution bottle. Very easy and ready to go to work out the box. Lightweight so not to heavy. It's been super durable and has held up for the past few months. Refills are easy to find
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Written by a customer while visiting swiffer.com
Customer Rating
5 out of 5
5
Lightweight while wide and can get into all the corners!
on October 11, 2026
Posted by: JadaN
[This review was collected as part of a promotion.] Once we moved into our new place, we knew we wanted something that wasn’t bulky but would get the house cleaned. The lightweight yet wide swiffer mop really did wonders for our place! I loved that it was so easy to use while being extremely slim! Can’t wait to buy refills for this.
Written by a customer while visiting swiffer.com
Customer Rating
2 out of 5
2
Defective wand
on October 8, 2026
Posted by: SandyG
from Campbellsville, Ky
I would give this product a better review if I wasn’t constantly trying to keep the handle attached in the body of the wand. The button that clicks into the hole on the handle is apparently not long enough and keeps slipping out.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, October 13, 2026
Hello Sandy! We are sorry to hear that the handle keeps slipping off the wand due to the button not being long enough to stay secured. Our products undergo rigorous quality checks, and your feedback is important to our Quality Assurance Team. We would genuinely like to assist you with a replacement, so please call us at 1-800-742-9220. Thank you for sharing your feedback with us!
Written by a customer while visiting swiffer.com
Customer Rating
5 out of 5
5
Thhe swiffer PowerMop is FABULOUS.
on October 7, 2026
Posted by: GeoAU
from Chico CA
So… I've had the Swiffer Power Mop several months now… I have used all of three times! Ha. But, I LOVE IT!
During my college years I was a dishwasher and cafeteria floor mopper with the very old fashioned bucket and mop routine. But, that was a long time ago.
The first time I used the Swiffer on my 1500 square foot house, with mixed carpet / vinyl / wood flooring,
I was pleasantly surprised. I don't really like cleaning, but, this Swiffer made my life so much easier!
I have one suggestion. When I squirt the liquid out, perhaps because of the color of my floors, I can't see the liquid cleaner very well. If the "liquid" power mop floor cleaner had some color to it rather than clear, that would really be helpful.
If you were to accept this sort of proposal, the added color MUST be non-toxic and NOT add more scent to the product.
GeoAU
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5 out of 5
5
Good tool for home cleaning!
on October 6, 2026
Posted by: ChristianW
[This review was collected as part of a promotion.] The swifter power mop kit was a tool I did not even know was essential to my cleaning arsenal. Makes it all the easier to clean my wood and tile floors each week. Super easy to assemble. I love how you can buy different scents to use. It’s not super larger either, so you can hang it up in your closet!
Written by a customer while visiting swiffer.com
Customer Rating
5 out of 5
5
Easy to use and effective on hard surface floors
on October 6, 2026
Posted by: TylerH
I have hard wood floors and this helps get all the stubborn grime that builds up! My cat also leaves a bunch of fur which is a lot easier to pickup with this rather than a normal broom and pan. I love the clean scent it leaves behind too. A little piece of mind that I did the job right after I’m done.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Best mop
on October 3, 2026
Posted by: DarshanP
[This review was collected as part of a promotion.] This is one of the best mop I have ever used. This is very good and light weight. This is very easy to clean and very affordable. I definitely recommend this to my friends and family.
Written by a customer while visiting swiffer.com
Customer Rating
1 out of 5
1
Do Better!
on September 24, 2026
Posted by: Mrs Disappointed
I am disappointed with the power mop its all bells and whistles. The original swiffer is still going strong but this one does not last. The solution leaks among other dissapointing issues.
Response from swiffer.comBy Customer Care, September 25, 2026
Hello there! We are truly sorry to hear that our Power Mop has not met your expectations and that you have encountered several frustrating issues. We understand your disappointment when a product does not perform as anticipated, and we appreciate you taking the time to share your valuable feedback with us.

We would like to better understand the specific problems you are experiencing and offer our assistance, so please feel free to contact us directly at (800) 742-9220 at your earliest convenience.
Written by a customer while visiting swiffer.com
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