Customer reviews from swiffer.com
Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Average customer rating
2.9
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
189
4 Stars
30
3 Stars
48
2 Stars
66
1 Star
202
47%of customers recommend this product.
(
198 out of
420)
Customer Reviews for Swiffer - PowerMop Starter Kit, Fresh Scent (07242) - Purple/White
Customer Rating
5
My expectations hve more than been met
on June 2, 2025
Posted by: nana4ever
from Central NJ
So easy and does a great job. My entire place is LVP flooring and I use the power mop constantly. No fuss- no bucket- no going to the sink .
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Easy Cleanup!
on June 2, 2025
Posted by: Mary G
from Missouri
This mop does a great job! I like the larger pad and its ability to hold the dirt that it picks up.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Disappointed
on June 2, 2025
Posted by: MomofDragons
from Cincinnati Ohio
No better than the original... Kinda let down.....
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, June 3, 2025
There are several differences between the WetJet and PowerMop, so we're sorry to hear you're disappointed. We always want to leave you feeling satisfied, so we'd like to learn more about your experience to share with our team, and to help further. Please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
3
Not what I expected.
on June 2, 2025
Posted by: Jersey23
from ringtown,pa
It works but nothing to brag about. Pads are expensive.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, June 3, 2025
We appreciate you taking the time to let us know how you feel. If you'd like to share more, please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
It’s exactly what I needed
on June 2, 2025
Posted by: Bubbles14
from Nevada
So far I’m loving it! No hassle and it makes my life more easier in general:)
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Bye bye buckets and mops
on June 2, 2025
Posted by: Dogowner
Never going back to a bucket and a mop. This product is a million times better than the alternative! Built in spray and throw away pad make it even easier.
Written by a customer while visiting swiffer.com
Customer Rating
2
Lasted a month, I'm so bummed!
on June 2, 2025
Posted by: MamaOG
from Mesa, AZ
If I had reviewed this Swiffer PowerMop the day I got it, 5 stars all the way, but I've had mine for about a month now and the cleaning solution needed a replacement so I went and bought the pricey container (It's pretty lame that it's not refillable too). I replaced the old one and it will not spray! I've replaced the batteries, taken the container off and put it back on, checked for a clog... I don't know what it happening. I seriously loved this thing and I am so sad it is already done for. It's not exactly the cheapest Swiffer floor cleaner available, you know. I thought it was better than the Swiffer Wet Jet and I love the weight and feel of the PowerMop. It's excellent for really getting my tile floor clean. Now that it's broken I'll have to go back to the WetJet, which is okay, but I feel like I wasted a nice little chunk of money. Bummer.
I would recommend this to a friend!
Response from swiffer.comBy Customer Care, June 4, 2025
We're sorry to hear that a great Swiffer fan like you had this experience, as we'd expect you to be able to rely on our PowerMop. It sounds like you took some great steps already, and we'd be happy to look into this further for you. When you're able, please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
Worked great when new… not at all now
on June 2, 2025
Posted by: Tara84
from Kansas
When I got this I was so excited. New out of the box it worked perfectly for what I needed. I ran out of cleaning strips so it sat for a month. It now does not spray at all. I have replaced the batteries twice from different packages. It is worthless now. This is the same reason I had to replace my wetjet with this one. Save your money.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, June 3, 2025
We're certainly sorry to hear both your WetJet and PowerMop stopped spraying, Tara! Our products go through many quality checks to make sure they reach you in perfect condition, so we assure you this isn't something we'd expect to happen. In order to learn more to share with our Quality Team, and provide some troubleshooting tips, please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com